Harte Nissan Hours
At Harte Nissan, please review our extensive inventory of Nissan cars, trucks and SUVs, including the Nissan Altima and
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350z. We work hard to get you into the vehicle you have always wanted. That new Nissan is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Harte Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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STAY AWAY from HARTE NISSAN. Brought my car in for a recall that involved removing the front driver side wheel. Harte Nissan did not put the wheel back... on correctly, the wheel flew off while my son was driving the car in NY. Harte Nissan refused to pay for the damages caused by their faulty repair. But they did waste hours of my time acting like they would help. THEY DIDN'T. It COST ME $5,000 for a FREE mandatory recall repair. Had two mechanics who examined the car (including service manager at another Nissan dealer in NY that did the repairs) tell me that was clear that the tire flying off the car was caused by the recall service performed by Harte Nissan. Harte Nissan claimed it was not their fault though they never looked at the car after the accident. Seems like they should have trusted the opinion of the Nissan dealer that did the repairs - same company - right? Horrible horrible experience. THE EXPERIENCE WAS SO BAD THAT IT HAS COMPELLED ME TO WRITE MY FIRST ON-LINE REVIEW EVER.
Hello, My name is Damen Polance and I am the General Manager here at Harte Nissan. Thank you for reaching out, but the wheel came off several weeks an...d over 1,000 miles after we worked on it. Customer service is EXTREMELY important to us, but to be frank the NY dealer wasn't truthful with you and it's not possible after over 1,000 miles for the tire falling off to be attributed to the work we did. We feel it is only fair to state these facts, but thank you very much for servicing with us. Please let us know if you need assistance in the future and take care.
my car is currently in the service shop do to a fuel pump. I am currently under the 60,000 mile 5 yr warranty. after reviewing the 2016 warranty booklet... on page 6 it states under the powertrain warranty subsection engine parts, the fuel pump is covered. I wasn't given no other reasoning beside that its not a covered part. the booklet states otherwise. they're trying to charge me over 800.00. if its not covered it shouldn't be in the book.
I was a first time shopper at Harte Nissan, and my salesman was Scott MacDonald. I could not say enough about the hospitality I was shown, nor could I... rant enough about Scott. He gave us his cell phone number, and I even called him with a question when he was not at work. He was absolutely the best. I would highly recommend this dealership, and this salesperson to any friends, family, etc. Thank you
Hello, Carolyn! Our goal is to provide excellent service throughout the lifetime of your car, and we're delighted to hear that Scott has been an exce...ptional asset to you! Thanks for sharing your great experience, and for your recommendation. Let us know if we can be of service in the future. Enjoy your new car!
after having not good experience at other Nissan dealerships, I looked online and saw that Harte had a few of the Rogues we were looking for. I inquired... online and made an appointment for the next morning to look at these. We went into the wrong building but ran into Scott MacDonald who was more than helpful. He right away saw we had an appointment, and got us right into the cars to look at. There was no pressure but lots of information, we decided to purchase a vehicle and Scott was able to get us financed, and out the door in a timely manner. Nothing but a pleasure and relaxed atmosphere to buy a car. Would definately reccommend Scott and Harte Nissan in Hartford!
Sent a text to my account manager Scott M on a Sunday night as I needed info right away. Scott replied immediately. His customer service is OUTSTANDING,... even nearly a year after my purchase. I highly recommend Harte Nissan in Hartford!
I had zach for my sales guy and he was great told me what they can get me into was approved same night. I got a 2018 nissian rogue sport. It was a great... buying experience from harte nissian.
I went into Their Dealership on Friday and was immediately helped by LaQuea who went over everything and allowed me to take a test drive of the car i was... interested in. She Explained everything that was going on with extreme clarity as I had never gotten a car from a dealership before. I was quite nervous but with her help it ended up being a smooth and painless process. I would like to thank her and the gentleman from the finance department who helped me to the best of their abilities. You guys are amazing! I will be recommending everyone to this dealership. Thank you So Much!!
Awesome purchasing experience working with Scott for my wife’s new Rogue! He was knowledgeable, humorous, and reliable and put our satisfaction to be his... number one priority. He gave me and my wife very detailed information for the car’s functions during the test drive and showed us around to get familiar with the service department. I would like to say Scott is the best sales consultant I have ever seen. I will definitely recommend him and Harte Nissan to all my family and friends and anyone who is looking for a new car. Great service, Great people, and Great vehicles at here!
Walt Jakubisyn was the most helpful car salesman I have talked to after going to 4 other dealerships and got no help. He was understanding to my situation,... and helped me in any way he could! I walked out with a brand new car which I never thought I would after the luck I had with other dealerships definitely recommending him to my family and friend. GREAT EXPERIENCE!
Rob Payne and his team were amazing!!! I had zero issues with my purchase. They went above and beyond to get me the best possible deal! I would highly... recommend you look them up when shopping for a new vehicle. You won’t be disappointed ! Mauritzio and Chelsea were also great!