Loehmann-Blasius Chevrolet

Nobody got back to me. Very poor place to do business. After this, I will not do business with them,

Blasius Cadillac (Waterbury, CT) quoted a lease in writing, took my license and signed docs to "take the vehicle off the market" — then demanded more money, saying they calculated their own residual wrong Sharing my experience with documents attached (personal info redacted) so others can judge for themselves. Car VIN: 1GYKPRRL9VZ301014 Timeline: • Aug 6: Blasius Chevrolet/Cadillac sent me their own printed worksheet for a new 2027 Lyriq Premium Luxury (VIN ending 301014): MSRP $69,676, $6,200 discount, $2,000 rebate, selling price $63,476. Their printed lease grid shows $781–811/mo at 39 months / 10,000 miles with $3,000 drive-off. • Aug 7 (texts attached): I confirmed in plain words — "$3,000 down, then $781 for the next 38 months. No fees, no taxes, nothing else. I walk in, pay $3,000, and take the car away. This is all inclusive." The salesperson replied: "That's right… that is the number," conditioned only on strong credit approval. My credit is strong; credit was never raised as an issue. • Same day, at the dealership's request, I sent driver's license, registration, insurance card, and signed documents, after being told: "just send me your license, registration, and insurance card and I will take the vehicle out of the market for you." They declined to take a deposit. • I wrote, before sending anything: "I am 2 hrs away from your showroom and I don't want surprises after I come." • Before delivery, the dealership demanded $850 per month and more money down. The reasons given: the car hadn't arrived yet, and they had "calculated the residual value wrongly." For anyone unfamiliar: dealers don't calculate residuals — the bank publishes them monthly and the dealer looks them up. Their own worksheet printed the same 60.0% residual at 24, 36, and 39 months, which real bank residuals never do. Their sheet, their error, confirmed twice in writing. • When I asked them to honor their own quoted terms, the salesperson and sales manager were dismissive. I remain willing to complete the lease at exactly the terms they put in writing. I am filing complaints with the CT DMV Dealers & Repairers Division and the CT Attorney General. Read the screenshots and worksheet and decide for yourself whether this dealership's word is worth it.

Horrid experience the last two times in for maintenance. Went in for an oil change in February and all of the oil leaked out from the oil cooler housing. I performed my own repair, and gave the service department the benefit of the doubt as the part was plastic and it was winter (these things break). I did not complain about this, and just ate it. I recently (6/18/26) went in again for an oil change. Requested that the tire rotation be skipped as I had to be at an appointment for 11:30am, two hours after my scheduled time (9:30am). The oil change was completed in a timely manner, and I was out the door by 10:15am. Upon pulling out of the lot, a loud rotational sound on the front driver's side was present, and it was not there when I brought the car in. As a former service technician, I am very aware of the sounds my vehicle makes; this sound was very new. After immediately turning around and reporting the symptoms to the advisor, he went on a quick ride and confirmed the noise. At 10:45am, they bring the car out and tell me the backing plate was partially bent and the technician fixed it. I now leave for the second time, the sound is still there. I turn around, and report symptoms to the advisor. It was 11:30 after leaving the parking lot for the third time. I was told that it was the wheel weights that were bent causing the noise. After going on a test drive with the advisor, the sound was gone, but had moved to the front passenger tire (they swapped tires, but didnt fix the issue). For the sake of argument, I accepted the vehicle and left the dealership with a problem I never had, and after 2 hours of waiting. This whole experience is due to extreme incompetency. The issue being that the tire rotation was requested to be skipped. But now theres NVH in the front end. Secondly, having the experience of inspecting thousands of vehicles in my earlier professional role, never once did I "bend a backing plate" or not test drive a vehicle after an NVH complaint to verify the noise was fixed. This was the worst service I have ever received and will absolutely advise the following: Do not buy the maintenance packages offered - they have the lowest paid and most incompetent "techs" working on your vehicle. I know that I was lied to because I had to remove the front right tire to fix the noise issue myself. Another concerning issue that is warranted with this experience were the recommendations for repairs. Both front and rear brakes were recommended and checked off as "red". I replaced front and rear brakes less than six months ago... they recommended all wiper blades to be replaced... I did those with my brakes. Cabin and engine air filters were recommended... they were not dirty. This service department is selling repairs that are NOT needed, and they create problems when they werent there originally. STAY AWAY I am considering eating the maintenance package, never buying a car from there again and ensuring that everyone is aware of this experience. Save yourself the hassle and money... get your vehicle repaired by a reputable mom and pop shop that actually has competent employees working on your vehicle and wont blatantly lie to your face to get you out the door. Blasius Chevrolet = worst service experience ever... literally.

Horrid experience the last two times in for maintenance. Went in for an oil change in February and all of the oil leaked out from the oil cooler housing. I performed my own repair, and gave the service department the benefit of the doubt as the part was plastic and it was winter (these things break). I did not complain about this, and just ate it. I recently (6/18/26) went in again for an oil change. Requested that the tire rotation be skipped as I had to be at an appointment for 11:30am, two hours after my scheduled time (9:30am). The oil change was completed in a timely manner, and I was out the door by 10:15am. Upon pulling out of the lot, a loud rotational sound on the front driver's side was present, and it was not there when I brought the car in. As a former service technician, I am very aware of the sounds my vehicle makes; this sound was very new. After immediately turning around and reporting the symptoms to the advisor, he went on a quick ride and confirmed the noise. At 10:45am, they bring the car out and tell me the backing plate was partially bent and the technician fixed it. I now leave for the second time, the sound is still there. I turn around, and report symptoms to the advisor. It was 11:30 after leaving the parking lot for the third time. I was told that it was the wheel weights that were bent causing the noise. After going on a test drive with the advisor, the sound was gone, but had moved to the front passenger tire (they swapped tires, but didnt fix the issue). For the sake of argument, I accepted the vehicle and left the dealership with a problem I never had, and after 2 hours of waiting. This whole experience is due to extreme incompetency. The issue being that the tire rotation was requested to be skipped. But now theres NVH in the front end. Secondly, having the experience of inspecting thousands of vehicles in my earlier professional role, never once did I "bend a backing plate" or not test drive a vehicle after an NVH complaint to verify the noise was fixed. This was the worst service I have ever received and will absolutely advise the following: Do not buy the maintenance packages offered - they have the lowest paid and most incompetent "techs" working on your vehicle. I know that I was lied to because I had to remove the front right tire to fix the noise issue myself. Another concerning issue that is warranted with this experience were the recommendations for repairs. Both front and rear brakes were recommended and checked off as "red". I replaced front and rear brakes less than six months ago... they recommended all wiper blades to be replaced... I did those with my brakes. Cabin and engine air filters were recommended... they were not dirty. This service department is selling repairs that are NOT needed, and they create problems when they werent there originally. STAY AWAY I am considering eating the maintenance package, never buying a car from there again and ensuring that everyone is aware of this experience. Save yourself the hassle and money... get your vehicle repaired by a reputable mom and pop shop that actually has competent employees working on your vehicle and wont blatantly lie to your face to get you out the door. Blasius Chevrolet = worst service experience ever... literally.

Bait and switch, just be careful. There are many quality dealerships out there, GM needs to work on the customer experience.

Reached out about a jeep that was $20,995. They took two days to answer my question. During that time the pricing went up to $22,995 and they refused to honor the initial price when I first reached out. It is a shame because they had a guaranteed sale before they got greedy.

Interacted with Steve Silver in Internet Sales. He was very responsive and informative. I was impressed with his level of customer service.

My salesman Chris and finance guy I dealt with were top of the line employees there.

Typical “used car salesman” experience. False advertising. Scammers. Tried to charge extra for things that were already on the vehicle. Would NEVER do business with them.

I got a good deal on the car. Tyler was great to work with. If there was one thing to complain about, it was the time it took to work things out. I was there for four hours, just wish we could’ve cut down on the time.