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Torrington Hyundai

(346 reviews)
Visit Torrington Hyundai
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Torrington Hyundai from DealerRater.

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Awesome place

Friendly and knowledgeable staff. This is my second car from Torrington Hyundai and they continue to deliver excellent customer service both in sales and in service. I look forward to continuing my relationship with them and highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hyundai Accent review

My experience at Hyundai Torrington was amazing! Without a consigner, I was able to leave the lot with the car of my dreams! Brand new and a decent interest rate. Very happy with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service!

First time to Alfano's Torrington Hyundai for service on my vehicle. What a great experience!! Steve is the gentleman that I dealt with, 5 star rating is not enough. His customer service is exceptional. Expressing that I was on a very tight budget I feel he really went above and beyond to make this as affordable as possible. He even threw in a $40 coupon I had no idea was available! We are all aware these guys earn a living off of commission, so from my standpoint that is just top notch. Love it when a business gets it; treat your costumes right and they will come back every time. As long as I'm around they have a customer for life. Thanks again Steve, and all at Alfano's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Santa Fe Purchase

Transaction went well. Test drive loop could be a bit longer but still satisfactory. Review of technology a bit fast for me on pickup day but still pretty thorough. Dealership has always been good to me as this is my 3rd vehicle there and wish to continue with this brand at lease turn in 36 months from now if a favorable deal can be made at that time. I am confident a good deal can be made in 3 years based on their track record with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent everything

Everything was excellent, we are very happy and impressed. I have already recommended the dealership to my co-workers. We were offered a great deal. Everybody was very very professional and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Buying Experience

Steve always goes above and beyond and I always recommend him to my friends. This dealership knows what it's doing from sales to service and I appreciate all their efforts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Would definitely send my relatives when they are in need of a vehicle. The staff makes you part of the family. Very friendly, knowledgeable and professional. Close to home. Service center listens to your needs and provides good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Cant complain

I would recommend this dealership. Straight and no xx. I knew what i wanted and they exceeded my expectations. Happy woth the vehicle and prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Walt McManus

Received $2750 in rebates,wanted to keep payments below $400 which was achieved.Also was treated very well,feel it is a family atmosphere.John was very professional:I had reservations since David Gregg was my salesman for all my previous automobile purchases.Keep up the good workand continue to offer incentives(rebates).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New car

Super friendly, listened, helpful, and knowledgeable . The finance person was a little too sarcastic and pressured too much to raise the price of the vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.