Skip to main content

BMW of Darien

(2,525 reviews)
Visit BMW of Darien
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 300-6940 (877) 300-6940
Used (877) 300-7040 (877) 300-7040
Service (888) 284-3192 (888) 284-3192

Reviews

(2,525 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Darien from DealerRater.

Want to share your experience with this dealership?

Write a review

I would highly recommend Jaime Gonzalez and BMW of

I would highly recommend Jaime Gonzalez and BMW of Darien. They are efficient and responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing a positive review of Jaime and the team! We appreciate your business here at BMW of Darien.

Very helpful in answering our warranty questions and all

Very helpful in answering our warranty questions and all about the service performance Glad to have this contact

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jane, we're delighted to hear that our team at BMW of Darien was able to assist with your warranty questions and service needs. Thank you for choosing us!

Keep me updated on the repair progress, friendly service

Keep me updated on the repair progress, friendly service and clean show room and waiting room. However, it should provide some simple snacks for waiting customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Philip, thanks for your feedback! We're glad you enjoyed the service and facilities at BMW of Darien. We'll definitely consider adding some snacks to enhance our customer experience. Safe travels until we see you next time!

I recently leased a BMW from Darien BMW, and I couldn't

I recently leased a BMW from Darien BMW, and I couldn't be more thrilled with the entire experience. From start to finish, it was smooth, professional, and absolutely enjoyable. Mike Liberti, my salesman, was exceptional. He was patient, knowledgeable, and genuinely cared about helping me find the perfect vehicle. Mike took the time to answer all my questions and made sure I felt confident in my decision. He was never pushy, always respectful, and truly dedicated to customer satisfaction. The finance process was equally impressive, thanks to Anderson Cherilus. Anderson was incredibly organized and transparent, walking me through every detail with clarity and ease. He made what is often the most stressful part of car buying feel completely effortless. The entire team at Darien BMW went above and beyond to ensure I had a first-class experience. Their professionalism, attention to detail, and warm approach made this the best car leasing experience I’ve ever had. I’m absolutely in love with my new BMW, and I highly recommend Darien BMW to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Konstantin, we're delighted to hear about your exceptional experience with Mike and Anderson at BMW of Darien! It's fantastic that our team made the leasing process smooth and enjoyable for you. Enjoy every moment in your new BMW!

They were very thorough and honest about what I needed to

They were very thorough and honest about what I needed to be done and suggested different options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love seeing 5-star reviews. Thanks!

Everyone was friendly and efficient.

Everyone was friendly and efficient. I had a very positive experience all around. I would recommend the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a positive experience at BMW of Darien! Thank you for recommending us - it means the world!

The service was done professionally and quickly.

The service was done professionally and quickly. Had a new SUV rental to accommodate me. Very pleased as usual with the service provided at this location and especially with Trevor Martin the Manager of the shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mahvash, we're delighted to hear that Trevor and the BMW of Darien team provided you with professional service and a convenient rental. Thank you for your continued trust in us!

First class support and service from the whole team at

First class support and service from the whole team at Darien. Go to dealership in Ct for BMW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the stellar review here at BMW of Darien!

Very easy and efficient to get our new car.

Very easy and efficient to get our new car. Working with Yussef was great. Very knowledgeable and kept us informed the entire way thru the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Yussef made your car-buying experience easy and efficient at BMW of Darien. Thank you for sharing this feedback, and enjoy your new vehicle!

Very courteous and very accommodating .

Very courteous and very accommodating . Very friendly and very clean environment. Great experience with service team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the service team at BMW of Darien! We're delighted to hear that our courteous and accommodating environment made a great impression. We look forward to serving you again!