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Meet Scott Ferrara

Scott Ferrara headshot
Service Advisor
(141 reviews)

Reviews

The entire staff was very attentive to my needs. The...

The entire staff was very attentive to my needs. The service department went above and beyond to make me feel welcome and assure all of my concerns were dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your amazing service experience with us! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Be safe and stay well. Kind Regards, Alex Franchella Reputation Manager

I have been a customer for 15 years and I keep coming...

I have been a customer for 15 years and I keep coming back because of the friendliness of the staff. Mike and Tom in sales are always great to work with and Scott in service is terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your amazing experiences with Michael, Scott, and Tom! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate your continued loyalty, review, and business. Please don't hesitate to contact us if you should need anything in the future. We hope you are enjoying your vehicle! Be safe and stay well. Kind Regards, Alex Franchella Reputation Manager

I went car shopping two weeks ago to look for a new...

I went car shopping two weeks ago to look for a new vehicle. I was greeted by one of my favorite sale persons Michael Mykytey who was as always informative and very professional and I left the dealership with brand new ford 150.....Thank you my friend for your help and stay healthy!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your amazing sales experience with Michael! Thank you for taking the time to give us your feedback. We really appreciate your review and business. Please don't hesitate to contact us if you should need anything in the future. We hope you are enjoying your new Ford F-150! Be safe and stay well. Kind Regards, Alex Franchella Reputation Manager

Both the dealership and Mr. Zvon are tremendous....

Both the dealership and Mr. Zvon are tremendous. Professional and passionate about making sure I was treated well and not only a good deal, but great customer support and service. I am on my 4th car with them. And have never be less than completely satisfied. Sb_Uconnfan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your amazing sales experience with Tom! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate your continued loyalty, review, and business. Please don't hesitate to contact us if you should need anything in the future. We hope you are enjoying your vehicle! Be safe and stay well. Kind Regards, Alex Franchella Reputation Manager

Scott and Tom were great!! I had new brakes and tires...

Scott and Tom were great!! I had new brakes and tires installed on my explorer he set me up with a loaner and had my vehicle done the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your great service experience with Scott and Tom! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future. Be safe and stay well. Kind Regards, Alex Franchella Reputation Manager

This is the best dealership I've ever been to! I'm on my...

This is the best dealership I've ever been to! I'm on my 5th car lease all with Barry Pasqualini who is absolutely fantastic. He always hears what I'm looking for and has consistently been steadfast in delivering exemplary service and care. Gus and Dan have also been a huge help to insure we get the best deal possible and that I know the ins and outs of all the new tech. I look forward to seeing these guys each time around as I get into a new reliable and fun Ford. This is not pushy sales work, it's excellent family friendly service. That also goes for the whole Ford crew in service and all departments!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your amazing sales experience with Barry, Gus, and Dan! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate your continued loyalty, review, and business. Please don't hesitate to contact us if you should need anything in the future. We hope you are enjoying your new Ford! Be safe and stay well. Sincerely, Alex Franchella Reputation Manager

Dominick has always been a caring person, he always make...

Dominick has always been a caring person, he always make your time with Ford a memorable experience! Awesome Customer Service Sales and Service Department! 1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your amazing experiences at the dealership! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

On Average Over a Period of Years Very Good Service

I have been taking my 2010 Milan to Stanford Ford since it was new, so that is ten years. My overall experience has been very good. Scott Ferrara is an excellent man in the Service Department. I would say he is a "5 star" guy; most of the others are good too, even though there have been some minor slips which weren't that bad. I keep coming here because I have confidence in their work. That says a lot. I am a picky guy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership. No pressure or hassle. Would highly...

Great dealership. No pressure or hassle. Would highly recommended it to anyone. This is my sixth lease from this dealership over the years. Sometimes it's not just about the best price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your amazing sales experience with us! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate your continued loyalty, review and business. Please don't hesitate to contact us if you should need anything in the future. We hope you are enjoying your vehicle! Kind Regards, Alex Franchella Reputation Manager

Happy ford fusion lover

Ive been with Stamford ford for over 20 years now wouldnt go anywhere else gus Michael and tom are phenomenal id recomend them to anyone. Thanks for the service guys always appre

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your great sales experience with Michael! Thank you for the kind words and taking the time to give us your feedback. We really appreciate your continued loyalty, review and business. Please don’t hesitate to contact us if you should need anything in the future. We hope you are enjoying your vehicle! Kind Regards, Alex Franchella Reputation Manager