Orland Toyota

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
1719 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 9, 2020

    It was easy to make an appointment. All of the time estimates were accurate. This is a friendly and efficient service department.

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    Came in for service or repair
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    Dealer Response

    Martin, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's ho...w every car buying experience should be. We are sincerely grateful for your business! -The Orland Toyota Team

  • 5.0 out of 5
    July 9, 2020

    Staff was super friendly and helpful! The buying process last year was great, and all of the service maintenance since then has been well done. I would... buy from Orland Toyota again!

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    Came in for service or repair
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    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! -The Orland Toyota Team

  • December 21, 2017

    Our salesman, Ron Banks was fantastic! He was courteous, and addressed all of our needs. Ron also made sure we were comfortable with the price of the... vehicle and found the right car for us. We will share our experience with others!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 9, 2020

    The advisor who took care of me was GREAT. He said the service on the car would take about 30-40 minutes. I was in my car leaving in 35.

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    Came in for service or repair
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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! -The Orland Toyota Team

  • 5.0 out of 5
    July 9, 2020

    Brought car in for maintenance. Jim Faciana advised me on prior visits what I need done. On this visit I called Jim and made my appointment, my paperwork... was all ready and gone in minutes. Car was ready when Jim had said. Car was parked out front, paid my bill and left. Thanks Jim.

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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! -The Orland Toyota Team

  • 5.0 out of 5
    July 8, 2020

    They were very informative about what services would be done and what time frame they would be accomplished. My service representative called as soon as... the car was ready for pickup. I was extremely pleased with my service experience at Orland Toyota!!

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    Came in for service or repair
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    Dealer Response

    Lynn, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. ...We are extremely happy that you left satisfied and we do appreciate your business. -The Orland Toyota Team

  • 5.0 out of 5
    July 5, 2020

    Professional service and courteous handed by “Jim” at Orland Toyota. Outside waiting area was clean and seats socially distance. Car brought to me when... service finished.

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    Came in for service or repair
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    Dealer Response

    Thank you so much for this wonderful feedback, Lynne! Our team has been working hard to keep our customers safe during this time, and we are so glad t...o hear that you felt comfortable during your visit. We look forward to working with you again. -The Orland Toyota Team

  • 5.0 out of 5
    July 5, 2020

    My car battery died while at work. I was able to get it to start but knew the moment I turned off the car it would die again. I called the dealership and... they said i could come in right away to have it service. Chris in the service department was great! He kept me informed on what was going on. And completed my service very quickly. It was a overall good experience!

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    Dealer Response

    Hello Dee Dee and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Chris is a great ...asset and we're thankful to have him on our team. We appreciate your business! -The Orland Toyota Team

  • 5.0 out of 5
    July 5, 2020

    People here are fast ,efficient kind and never pressure you into getting anything done.I would definitely recommend people I know to come here.

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    Dealer Response

    Mary, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that t...his was received during your time spent with us. -The Orland Toyota Team

  • 5.0 out of 5
    July 5, 2020

    Orland Toyota has a quick and friendly service department. I found them to have great customer communication. Keep up the good work!

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    Dealer Response

    Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along ...to the team! -The Orland Toyota Team

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