BMW Of Springfield

Art Youman is the best. He listens to you and goes above and beyond to help you during the sales process. He is not pushy and is customer- centric.

mical handled the service right away .Jose was a great help even offered to drive me back and forth from my office to the dealership great customer service

Mike Goworek always provides professional , timely and accommodating service. Entire service department works hard to accommodate in anyway possible. Facility is top notch .

Always happy to go to BMW Springfield and wait for my car repairs Or maintenance bc it’s like going to an office. Coffee bar, nice people, clean, and WiFi. I always bring my computer and a book and settle in for a few hour wait- but it’s productive time. If they can’t fix whatever is wrong or make maintenance checks in a reasonable time, I get a clean and new loaner car. A

The staff at BMW of Springfield could not be more professional. I used this dealer for service and they made me feel as if I had always been a customer.

Excellent customer experience for me. Nick was awesome. Like the candy and goodies. The tvs are great. Nice interior. Great place. Nice people. Thank you very much.

Excellent service process. Things went as expected with no surprises. They have a very nice waiting area. The service personnel were very friendly and efficient.

Paul Augusto is the reason that I will be purchasing my next BMW from BMW of Springfield. He is very knowledgeable and has assisted me with all of my service needs for the last 6 years.

I was completely delighted with the high level of customer service at BMW of Springfield. They have the right people and they are obviously trained to provide exceptional service!

Michael Goworek from the service advisor department help me with the issue my vehicle was having, had it done quick and kept me informed through out the whole process would highly recommend their service department.