Reviews
Jc nos acesoro en la compra de nuestro nuevo vehiculo
Jc nos acesoro en la compra de nuestro nuevo vehiculo una excelente persona es el mejor .
Jc nos acesoro en la compra de nuestro nuevo vehiculo
Jc nos acesoro en la compra de nuestro nuevo vehiculo una excelente persona es el mejor .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Les recomiendo a JuanCarlos para su proximo carro es una
Les recomiendo a JuanCarlos para su proximo carro es una persona muy amable el mejor
Les recomiendo a JuanCarlos para su proximo carro es una
Les recomiendo a JuanCarlos para su proximo carro es una persona muy amable el mejor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I made a service appointment to repair a issue on my car
I made a service appointment to repair a issue on my car I told them over the phone I would need a loaner car they said (it's not gonna take long if it take's long I will give you a loaner car) I had a 9AM appointment once there they asked me do I have someone picking me up. I told them what I was told that I didn't need a loaner because it wasn't going to take long and if it was going to take long they would give me a loaner. The lady at the counter just ignored what I said and asked me again do I have someone coming to pick me up. She had a attitude . I told her I need an appointment when a loaner is available. She wanted to give me an appointment a over a month and a half away. I said forget it I will go to a different dealership. I purchased a Lincoln that cost over $70k and this is how Maplecrest treat it's customer. I will find a another Lincoln dealership to do my service and when I'm ready to upgrade it won't be with Maplecrest the service department is not customer friendly
I made a service appointment to repair a issue on my car
I made a service appointment to repair a issue on my car I told them over the phone I would need a loaner car they said (it's not gonna take long if it take's long I will give you a loaner car) I had a 9AM appointment once there they asked me do I have someone picking me up. I told them what I was told that I didn't need a loaner because it wasn't going to take long and if it was going to take long they would give me a loaner. The lady at the counter just ignored what I said and asked me again do I have someone coming to pick me up. She had a attitude . I told her I need an appointment when a loaner is available. She wanted to give me an appointment a over a month and a half away. I said forget it I will go to a different dealership. I purchased a Lincoln that cost over $70k and this is how Maplecrest treat it's customer. I will find a another Lincoln dealership to do my service and when I'm ready to upgrade it won't be with Maplecrest the service department is not customer friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Vine a comprar un carro y trabajamos con Juan Carlos
Vine a comprar un carro y trabajamos con Juan Carlos excelente servicio muy buena experiencia recomendado
Vine a comprar un carro y trabajamos con Juan Carlos
Vine a comprar un carro y trabajamos con Juan Carlos excelente servicio muy buena experiencia recomendado
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vine al Diler me atendió con Juan Carlos excelente
Vine al Diler me atendió con Juan Carlos excelente atención recomendado al 100 por siento
Vine al Diler me atendió con Juan Carlos excelente
Vine al Diler me atendió con Juan Carlos excelente atención recomendado al 100 por siento
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JC was a great Sales man helped me buy a great ford f 250
JC was a great Sales man helped me buy a great ford f 250 truck.
JC was a great Sales man helped me buy a great ford f 250
JC was a great Sales man helped me buy a great ford f 250 truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matthew Barocas was great love my new Lincoln Corsair he
Matthew Barocas was great love my new Lincoln Corsair he was very knowledgable and kind thank you
Matthew Barocas was great love my new Lincoln Corsair he
Matthew Barocas was great love my new Lincoln Corsair he was very knowledgable and kind thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dishonest Dealership, drove from 1 hr away to see a
Dishonest Dealership, drove from 1 hr away to see a particular truck and color. Went on a test drive then back to dealership to work on a deal. Went back and forth with the salesperson and she went to her manager and then back and forth 2 or 3 times. We ended up making a deal. A deposit was left and was coming back the next day to pick up the truck. When I went to pick up the truck the entire deal changed. The term of the lease we had agreed on the amount of down payment everything changed. The manager came over to speak to me and attempted to tell me is was a misunderstanding. It was absolutely no misunderstanding the deal was as clear as could be. It’s not the customers fault if the salesperson made a mistake the dealership should honor the price not try and blame the customer. I did not buy the truck from the dealership and will never recommend anyone to ever shop for a new car or truck at this dealership.
Dishonest Dealership, drove from 1 hr away to see a
Dishonest Dealership, drove from 1 hr away to see a particular truck and color. Went on a test drive then back to dealership to work on a deal. Went back and forth with the salesperson and she went to her manager and then back and forth 2 or 3 times. We ended up making a deal. A deposit was left and was coming back the next day to pick up the truck. When I went to pick up the truck the entire deal changed. The term of the lease we had agreed on the amount of down payment everything changed. The manager came over to speak to me and attempted to tell me is was a misunderstanding. It was absolutely no misunderstanding the deal was as clear as could be. It’s not the customers fault if the salesperson made a mistake the dealership should honor the price not try and blame the customer. I did not buy the truck from the dealership and will never recommend anyone to ever shop for a new car or truck at this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Professional and knowledgeable service staff, short wait
Professional and knowledgeable service staff, short wait time and fair pricing. I even got a car wash!
Professional and knowledgeable service staff, short wait
Professional and knowledgeable service staff, short wait time and fair pricing. I even got a car wash!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
La mejor experiencia al comprar mi troka por primera vez
La mejor experiencia al comprar mi troka por primera vez Juan Carlos habla español y facilito la compra algún más
La mejor experiencia al comprar mi troka por primera vez
La mejor experiencia al comprar mi troka por primera vez Juan Carlos habla español y facilito la compra algún más
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
