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Maplecrest Ford Lincoln

(983 reviews)
Visit Maplecrest Ford Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
New (908) 364-2316 (908) 364-2316
Used (908) 364-2245 (908) 364-2245
Service (908) 364-5241 (908) 364-5241

Inventory

See all 345 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2018.
Maplecrest Ford Lincoln of Union remains open for service and repair as an essential business in the community.

As a provider of crucial products and services as deemed by the state government Maplecrest continues to support the vehicles of first-responders medical professionals and delivery drivers who provide food medicine and other necessary items. We also remain dedicated to our valued customers to ensure that their vehicles are safe and reliable during these challenging times.

Maplecrest Ford Lincoln of Union has proudly served Union County Essex County and other local communities since 1963.
Family owned and operated for more than 50 years. Please read our reviews and see why everyone loves us.

Service center

Phone number (908) 364-5241

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(983 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford Lincoln from DealerRater.

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Jc nos acesoro en la compra de nuestro nuevo vehiculo

Jc nos acesoro en la compra de nuestro nuevo vehiculo una excelente persona es el mejor .

Jc nos acesoro en la compra de nuestro nuevo vehiculo

Jc nos acesoro en la compra de nuestro nuevo vehiculo una excelente persona es el mejor .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Les recomiendo a JuanCarlos para su proximo carro es una

Les recomiendo a JuanCarlos para su proximo carro es una persona muy amable el mejor

Les recomiendo a JuanCarlos para su proximo carro es una

Les recomiendo a JuanCarlos para su proximo carro es una persona muy amable el mejor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I made a service appointment to repair a issue on my car

I made a service appointment to repair a issue on my car I told them over the phone I would need a loaner car they said (it's not gonna take long if it take's long I will give you a loaner car) I had a 9AM appointment once there they asked me do I have someone picking me up. I told them what I was told that I didn't need a loaner because it wasn't going to take long and if it was going to take long they would give me a loaner. The lady at the counter just ignored what I said and asked me again do I have someone coming to pick me up. She had a attitude . I told her I need an appointment when a loaner is available. She wanted to give me an appointment a over a month and a half away. I said forget it I will go to a different dealership. I purchased a Lincoln that cost over $70k and this is how Maplecrest treat it's customer. I will find a another Lincoln dealership to do my service and when I'm ready to upgrade it won't be with Maplecrest the service department is not customer friendly

I made a service appointment to repair a issue on my car

I made a service appointment to repair a issue on my car I told them over the phone I would need a loaner car they said (it's not gonna take long if it take's long I will give you a loaner car) I had a 9AM appointment once there they asked me do I have someone picking me up. I told them what I was told that I didn't need a loaner because it wasn't going to take long and if it was going to take long they would give me a loaner. The lady at the counter just ignored what I said and asked me again do I have someone coming to pick me up. She had a attitude . I told her I need an appointment when a loaner is available. She wanted to give me an appointment a over a month and a half away. I said forget it I will go to a different dealership. I purchased a Lincoln that cost over $70k and this is how Maplecrest treat it's customer. I will find a another Lincoln dealership to do my service and when I'm ready to upgrade it won't be with Maplecrest the service department is not customer friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Vine a comprar un carro y trabajamos con Juan Carlos

Vine a comprar un carro y trabajamos con Juan Carlos excelente servicio muy buena experiencia recomendado

Vine a comprar un carro y trabajamos con Juan Carlos

Vine a comprar un carro y trabajamos con Juan Carlos excelente servicio muy buena experiencia recomendado

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vine al Diler me atendió con Juan Carlos excelente

Vine al Diler me atendió con Juan Carlos excelente atención recomendado al 100 por siento

Vine al Diler me atendió con Juan Carlos excelente

Vine al Diler me atendió con Juan Carlos excelente atención recomendado al 100 por siento

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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JC was a great Sales man helped me buy a great ford f 250

JC was a great Sales man helped me buy a great ford f 250 truck.

JC was a great Sales man helped me buy a great ford f 250

JC was a great Sales man helped me buy a great ford f 250 truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Matthew Barocas was great love my new Lincoln Corsair he

Matthew Barocas was great love my new Lincoln Corsair he was very knowledgable and kind thank you

Matthew Barocas was great love my new Lincoln Corsair he

Matthew Barocas was great love my new Lincoln Corsair he was very knowledgable and kind thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dishonest Dealership, drove from 1 hr away to see a

Dishonest Dealership, drove from 1 hr away to see a particular truck and color. Went on a test drive then back to dealership to work on a deal. Went back and forth with the salesperson and she went to her manager and then back and forth 2 or 3 times. We ended up making a deal. A deposit was left and was coming back the next day to pick up the truck. When I went to pick up the truck the entire deal changed. The term of the lease we had agreed on the amount of down payment everything changed. The manager came over to speak to me and attempted to tell me is was a misunderstanding. It was absolutely no misunderstanding the deal was as clear as could be. It’s not the customers fault if the salesperson made a mistake the dealership should honor the price not try and blame the customer. I did not buy the truck from the dealership and will never recommend anyone to ever shop for a new car or truck at this dealership.

Dishonest Dealership, drove from 1 hr away to see a

Dishonest Dealership, drove from 1 hr away to see a particular truck and color. Went on a test drive then back to dealership to work on a deal. Went back and forth with the salesperson and she went to her manager and then back and forth 2 or 3 times. We ended up making a deal. A deposit was left and was coming back the next day to pick up the truck. When I went to pick up the truck the entire deal changed. The term of the lease we had agreed on the amount of down payment everything changed. The manager came over to speak to me and attempted to tell me is was a misunderstanding. It was absolutely no misunderstanding the deal was as clear as could be. It’s not the customers fault if the salesperson made a mistake the dealership should honor the price not try and blame the customer. I did not buy the truck from the dealership and will never recommend anyone to ever shop for a new car or truck at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Professional and knowledgeable service staff, short wait

Professional and knowledgeable service staff, short wait time and fair pricing. I even got a car wash!

Professional and knowledgeable service staff, short wait

Professional and knowledgeable service staff, short wait time and fair pricing. I even got a car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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La mejor experiencia al comprar mi troka por primera vez

La mejor experiencia al comprar mi troka por primera vez Juan Carlos habla español y facilito la compra algún más

La mejor experiencia al comprar mi troka por primera vez

La mejor experiencia al comprar mi troka por primera vez Juan Carlos habla español y facilito la compra algún más

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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