Joe Perillo BMW, Inc.

Rectangle 48
Sales 10:00 AM - 8:00 PM
Service 6:30 AM - 6:00 PM

Joe Perillo BMW, Inc. Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 6:00 PM

Tuesday

6:30 AM - 6:00 PM

Wednesday

6:30 AM - 6:00 PM

Thursday

6:30 AM - 6:00 PM

Friday

6:30 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 1999

Perillo BMW your Chicago BMW Dealer! We have a great selection of new BMW cars including the BMW M3, X5, 6 Series and more. We also have a wide selection of Used Cars. In addition, Perillo BMW has experienced service and parts departments and a superb finance department that is eager to assist you. Located at 1035 N. Clark Street, Chicago, IL, we proudly serve the Chicago area and its surrounding cities.

...



We offer great new car sales, used car sales, and parts and service sales to make sure you get a great deal. At Perillo BMW it is our goal to get you into the perfect BMW and keep it running at its optimal performance.

"Family owned and operated since 1981"

Service

Oil, Filter Change

$79.95 and up*

Air Filter Replacement

$79.95 and up*

New Brake Pads/Shoes (Front)

$210.28 and up*

Oil, Filter Change (Premium)

$49.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.7 out of 5 2.7
231 lifetime reviews. Includes reviews of Joe Perillo BMW, Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 30, 2018

    I had a noise coming from my wheel as a result of apparent damage from parking boot. The manager took it for a quick spin and discovered it was just something... bent. He fixed in in seconds and sent me on my way at no charge. It was a busy day there and they did me a big favor.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.8 out of 5
    October 24, 2018

    They didn???t contact me to let me know the car was ready, or answer one text or three calls enquiring about the status. Finally got the car the following... day.

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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • March 14, 2016

    I recently worked with Connie B to purchase a used Audi Q7. The transaction started out online and I came in from out of state to buy the car. Connie was... wonderful at making sure that everything was ready to go when I got there. All I had to do was test drive and make a decision! She was so nice and great at keeping everything moving forward so I could get back on the road home (in my new car) at a decent time. Everyone that I worked with at Perillo was great but I really enjoyed working with Connie and would recommend looking for her as your sales person if you can!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tina, thank you so much for sharing your kind words! Connie and the rest of our great sales team take great pride in doing all we can to make sure our... customers always drive away completely satisfied. We hope you had a safe, and fun, trip home in your new Q7. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Have a wonderful day!

  • 2.0 out of 5
    September 22, 2018

    I purchased CPO 535i GT from Perillo less than a year ago. Took it in for 15k recommended service. Today it's not working! Car had to be towed home because... of a Drivetrain malfunction indicator. Car lost ability to accelerate while on Lake Shore Drive. Had to be towed. It's Saturday and Perillo Service Center is CLOSED. I've left several messages for the manager, Mark Schneider, no call back. Terrible. I'm stuck without a car. It can't get to the dealership until Monday and I this dealer hasn't even called me back. I should at least get a loaner until they open up and fix my car, which is still under warranty. Honestly, this has left a terrible mark on how I feel about BMW. My next car will not be purchased at Perrillo.

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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2018

    We just purchased a used BMW 550xi. The process couldn't have been more painless. My friend purchased a vehicle from here a couple weeks ago, we... came back and purchased our vehicle here as well. All because of their customer service, honesty and dedication to taking care of their customers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.4 out of 5
    September 13, 2018

    I wanted to buy a CPO and approached this dealership to go see a few models . The customer consultant was not a bit helpful. He was rude and was hesitant... to even give us a test drive. I was shocked to see someone at a BMW dealership expecting customers to buy and finalize a car before driving it. DONT GO BUY A CAR HERE. His attitude made me pick another dealership to buy my car.

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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 6, 2018

    I got in touch with Dawn and Jason threw email, Jason was able to answer all my questions, communication was very professional without being pushy. Thank... you

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 27, 2018

    Turned in my lease and was presented two options: sign a new, much more expensive lease for a worse car, or be charged over $2,000 for ???refurbishing???... my car to be resold. Avoid these criminals. Also, unless you come in a suit, expect to be wholly ignored because you???re ???not their typical clientele???. Everyone including reception just chatted amongst themselves assuming I couldn???t afford to even ask a question about a car. Many other options in the area that you???d be much better off at.

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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 22, 2018

    Let me start by saying bunch of lairs!! WHEN I GOT THERE THERE IS NO SIGN ON THE OUTSIDE OF THE BUILDING THAT SHOULD HAVE BEEN A FLAG... I own a mb cls.... My brother in law recommended this place, after my wife was in accident but he told me that they do very good work but he also told me that they might take longer than 30 days to complete the job but your car will be back to perfection. I called juan which is the manger and told him that he has 30 days to fix my car because the insurance won't pay after that for rental he said no problem and it will be done with in the 30 day period. Took the car there and never hear from them I call and juan disappeared oh he is out the office oh he is out for training I go there after 35 days and my car hasn't been touched there waiting for parts I asked for a loaner and they tell me even if I own a bmw they won't give me a car. Now I went nuts and the body shop manger PAT tells them to get me a rental and he will pay for 2 days I said what are you talking about this car easy take another month to put together and it sure did my car was by them for almost three month and their excuse was that because my insurance adjuster did the first estimate at my was that's why they didn't know what the car needs. Every week the same lie oh your car will be ready on Friday they call my Thursday the part didn't or I didn't come in they had to pay for the rental and I should be glad that their pay for because I'm the one that's not doing my job. They charged the insurance 22k for the job and they told my that they fix Bentley and Lamborghini so my car didn't mean anything to them. I told them that I was done talking to them and my lawyer will Handel from her on and they put my car back together in 1 week. I called the owner and sent him text messages he opened them and didn't even take the time as a business owner to acknowledge the problem. No I'm thinking the car will be in good shape after my wife picked it up while I was out of town. I drive the car once I get back and there something wrong, I took the car to Mercedes dealer and they came back with a bill for $10,000 in repairs in the same area from the accident and I sent to the body shop and respond was that stuff was wear and tear and it had nothing to do with the accident. LONG REVIEW BUT WANTED FOR EVERYONE TO SEE WHAT KIND OF SCAM THERE RUNNING OVER THERE. These guys are scam and liars don't waist your time!! My other Mercedes had a much bigger accident and I costed 14k to fix by euro collision!! THE PICTURES ARW AFTER 35 DAYS SITTING IN THERE SHOP!!!wow

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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2018

    I bought my CPO M6 from Perillo BMW as well as a number of other cars in the past. I???ve had nothing but excellent service from everyone that works there.... I???m honestly sort of shocked that there are bad reviews on this site.. I wouldn???t buy a BMW from anyone else. Service has always been great also!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
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