Joe Perillo BMW, Inc.

2.4 out of 5 2.4
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 7:30 AM - 3:00 PM

Joe Perillo BMW, Inc. Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 6:00 PM

Tuesday

6:30 AM - 6:00 PM

Wednesday

6:30 AM - 6:00 PM

Thursday

6:30 AM - 6:00 PM

Friday

6:30 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 1999

Perillo BMW your Chicago BMW Dealer! We have a great selection of new BMW cars including the BMW M3, X5, 6 Series and more. We also have a wide selection of Used Cars. In addition, Perillo BMW has experienced service and parts departments and a superb finance department that is eager to assist you. Located at 1035 N. Clark Street, Chicago, IL, we proudly serve the Chicago area and its surrounding cities.

...



We offer great new car sales, used car sales, and parts and service sales to make sure you get a great deal. At Perillo BMW it is our goal to get you into the perfect BMW and keep it running at its optimal performance.

"Family owned and operated since 1981"

Service

Oil, Filter Change

$79.95 and up*

Air Filter Replacement

$79.95 and up*

New Brake Pads/Shoes (Front)

$210.28 and up*

Oil, Filter Change (Premium)

$49.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.4 out of 5 2.4
245 lifetime reviews. Includes reviews of Joe Perillo BMW, Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 3, 2019

    Drove for almost an hour to get to the Gold Coast Perillo BMW location after emailing my interest in a specific vehicle and setting up an appointment.... Met a sales person, test drove the vehicle, kick the tires, everything you do before buying. When we were going to buy the car, we were told the automobile had been sold early that morning with wired funds. We wasted nearly 5 hours of our time, driving to and from the dealership and time spent with the sales rep to hear that someone forgot to tell any one who would listen that the car had been sold. Manager was nonchalant about it and basically told the salesman, it is what it is. She had the file on her desk and couldn't tell the salesman, who's desk was across hers, that the car we were test driving was sold. There was no remorse, no trying to make things right. Never again going to any Perillo automobile dealerships. Especially avoid Perillo BMW.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    28 people out of 28 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2019

    We bought an X3 from Don. He was friendly, knowledgeable and not pushy. I’ve been to 25 dealerships while car shopping in the past month and this was... the best experience. We won’t be buying a car from anywhere or anyone else.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 14, 2018

    We just purchased a used BMW 550xi. The process couldn't have been more painless. My friend purchased a vehicle from here a couple weeks ago, we came... back and purchased our vehicle here as well. All because of their customer service, honesty and dedication to taking care of their customers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 22, 2019

    I bought and financed a 2016 # series from Perillo the week of Jan 7, 2019. One of the very specific points brought up by the Salesman (Marco) was that... the car had the remaining 30,000 mile maintenance warranty. Although I wasn't planning on "cleaning up" on usage of the remaining warranty, it was a plus that I would at least get a scheduled maintenance or two out of it. I scheduled an oil change for Monday May 20. After the work was finished, I was informed that there was a $180 charge as the maintenance warranty was not transferable. In short, I was lied to when I bought the car. When I arrived to pick up the car after 3pm, Chris Doko (the service writer) was VERY polite, and directed me to the general manager on hand so I could voice my complaint. The general manager on duty argued with me about what I had agreed to originally. Admittedly, I made a loud scene, and ultimately the general manager gave up arguing with me, and threw me out of his private office. Since I would not go way with this complaint, the general manager eventually agreed to waive that day's payment for "goodwill" purposes. The General Manager bought no goodwill with his behavior. Instead of looking at the work being done, the mileage on the car (and discerning that I probably would not be back again before the expiration of the warranty), and figuring it made good business sense to waive payment, the General Manger made it very clear how Perillo ultimately does business and treats their clientele. I have bought cars from 3 different BMW dealerships, but I don't repeat business with businesses that lie to me. I will not buy another car from Perillo. Ever. Dennis Dooley

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    19 people out of 19 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2019

    3hrs.sale. the lady that helped us with the paperwork is very nice. I’ll be in the store soon to pick up some swag (BMW pro-V’s, tire valve caps with the... BMW logo,too!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2019

    If you need a car, go see Peter. I contacted the dealer just a few minutes before closing one night and he answered all my questions I had on a used car... they had just posted. Since we are 3 hours away I told him we could come up to dealer on Friday (his day off). He made time for us on Friday and came in when he didn't have to. We saw car, paperwork was quick and easy, maybe 10 minutes, and we were out the door! That was by FAR the quickest buying experience at a car dealer I've ever had. Everyone there was helpful as we got there early for our appointment with him. If we ever need a used car again, I would easily drive 3 hours to buy from Peter and this dealer again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 2, 2019

    I just bought a 2017 BMW 740i XDrive from Joe Perillo BMW dealership in Chicago; during the car review process I somehow missed the curb rashes on the... two front wheels. When I called the dealership and asked for fixing the wheels, they said that it's been three weeks and not our responsibility anymore; upon insistence they said we will pay half of the cost. Understand this, I spent $50,000 for this car just few days ago at that dealership and the reason I was not able to call them sooner is because I had to travel abroad for few days and they treating like this. Needless to say, I experienced extremely poor customer service throughout and totally frustrated. I would strongly suggest avoiding the dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 13 found this review helpful. Did you?
  • 1.0 out of 5
    May 2, 2019

    I just bought a 2017 BMW 740i XDrive from Joe Perillo BMW dealership in Chicago; during the car review process I somehow missed the curb rashes on the... two front wheels. When I called the dealership and asked for fixing the wheels, they said that it’s been three weeks and not our responsibility anymore; upon insistence they said we will pay half of the cost. Understand this, I spent $50,000 for this car just few days ago at that dealership and the reason I was not able to call them sooner is because I had to travel abroad for few days and they treating like this. Needless to say, I experience extremely poor customer service throughout and totally frustrated. I would strongly suggest avoiding the dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    April 9, 2019

    Mark Schneider, general sales manager, lied to me face to face. His salesperson Mahmoud Parsa fraudulently sold an extended warranty. I asked for a refund.... Schneider said he would cut a check and mail it. He never sent the check. I recommend taking your business anywhere else.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    13 people out of 14 found this review helpful. Did you?
  • 1.0 out of 5
    March 22, 2019

    As a loyal BMW owner of 20 years, I've been to 30 states and numerous BMW dealerships in my lifetime. This Joe Perillo dealership is the absolute WORST... of all ... to a level that BMW should be embarrassed to be associated with them. I've dealt with them once and never again! Picture shady used car salesmen tactics and the poorest imaginable customer service possible (including shameless lies). Times 100. All here. Honestly, I am beyond surprised BMW allows this place to be a BMW dealership. What a shame.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    16 people out of 17 found this review helpful. Did you?
    Dealer Response

    Dear K from Chicago, Please contact us in regards to your current post. We take these claims very serious. We are one of the nations premier dealer...ships and have a triple A rating with BBB. While asking staff about this they mentioned a recent client who came in that was extremely belligerent in our store. They claimed to be a loyal BMW client for 20 years and echoed your post. We chose to be professional with this client who wanted drive a Pre-owned vehicle while heavily intoxicated and without drivers license. Please reach out to us. Thank you! We love our clients and staff.

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