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Perillo BMW

(674 reviews)
Visit Perillo BMW
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 10:00am–8:00pm 7:00am–6:00pm
Tuesday 10:00am–8:00pm 7:00am–6:00pm
Wednesday 10:00am–8:00pm 7:00am–6:00pm
Thursday 10:00am–8:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (312) 448-9735 (312) 448-9735
Used (312) 273-6503 (312) 273-6503
Service (312) 635-7094 (312) 635-7094

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Perillo BMW from DealerRater.

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Sean Cueva and Eddy Duarte are consummate professionals...

Sean Cueva and Eddy Duarte are consummate professionals who go the extra mile while purchasing a vehicle from Perillo. Especially from a 1000 miles away! Throughout the process, they instill trust and confidence by providing clear communication as well as consistent, considerate, conscientious customer service and consummate professionalism. These gentlemen ultimately assure peace of mind that leads to a thoroughly satisfying purchasing experience. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ryan R. made the car buying process very easy! He was...

Ryan R. made the car buying process very easy! He was personable and very friendly. We’re very happy with the service and the selection Perillo has to offer, which is why we’ve purchased our 4th car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After dealing with several dealers in the Chicagoland...

After dealing with several dealers in the Chicagoland area I must say BMW Joe Perillo is the best. Buying a car should not have to be painful and they get it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2015 X3

I found a low mileage X3xdrive35i at the Peril dealership online. I had been looking for one locally in the metro NYC area and had no luck. We signed papers on 11/9/20 and the car was shipped a couple days later. Our salesman told us that they would handle the plates and registration in New York. I believe the price was around $450. When the temporary plate expired 30 days later and we had not received our plates and registration from NY I called the dealership and was told that due to Covid the paperwork had been mailed on December 8. I explained that driving an unregistered car in NY was a $140 to $500 fine and that I needed another temporary plate. Person I spoke to said that they couldn't do that. My wife was stopped on December 15 and given a verbal warning that if she continued to drive the car we would be fines $375. So the car sat in our garage for two weeks until the NY plates arrived. Additionally, a week after the car was delivered we paid $900 to replace a bad pinion seal on the rear differential. So much for the 100 point inspection done by Peril's service department. Cosmetically, we bought a very nice car but I cannot recommend this dealership based on the to month delay in receiving our plates and the missed pinion seal that cost us nearly a grand to replace.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Excellent service. Very friendly team and nice and...

Excellent service. Very friendly team and nice and convenient location. Mahmoud was great, he did an excellent job answering my questions and complete the purchase quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jason was excellent to work with! He handled my...

Jason was excellent to work with! He handled my unrealistic expectations very well to get my car in before Christmas and was extremely patient. I look forward to working with him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Sales attention, prompt and accurate. Answered my...

Great Sales attention, prompt and accurate. Answered my questions and kept the entire experience quick, respectful and kind. Thank you for the assistance and help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Professionalism all the way! Great people to deal with!...

Professionalism all the way! Great people to deal with! They exceeded my expectations in every area. I will be back for any car needs in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Truly remarkable service. Of all the dealerships I’ve...

Truly remarkable service. Of all the dealerships I’ve been to over the last 30 years around the world this is by far the best. Unbelievable service and constantly going out of their way to improve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The entire experience from initial contact to paperwork...

The entire experience from initial contact to paperwork to delivery was friendly, courteous and efficient. The delivery process was prompt, informative and efficient. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.