Meet Genaro Rosario

I really like this dealership better than other due to the fact the salespeople where very professional had answers to all my questions and they were on point.

Our experience with them was bad. Joshua, our sales person, took us for a car drive and that’s it. Didn’t show us about our car and how to turn on all its features, we had to YouTube our car and that’s when we realized we had to turn the features on. Joshua sat there talking to his coworkers. Mr. Finn signed me up for policies I didn't want. I told Mr. Finn and later Mr. Kraiza and then Mr.Rosario to cancel these policies since I am covered by my insurance . Nothing was sent so I had to cancel them myself and I included the dealership. I have asked Glen Toyota to show me what paperwork they sent to cancel these policies, I have as yet to receive anything except the emails I sent myself. I kept trying to settle this matter by going up the chain in command where I spoke to Mr. Rosario, one of the heads of the sales department. And more issues came, I asked for the transparency of my registration and other filing fees . And I got the answer, we are not here to take your money by Mr. Rosario. In this dealership , 2 of the 3 men I dealt raised their voices to me, when I asked for transparency of expenses. I was told they would send confirmation of their efforts to cancel these policies and nothing was send . And in the end, I also got a state inspection dated May 16, 2024 , six days prior to the date I received it May 22, 2024. I couldn’t get an inspection appointment till the 3rd of soon, so I unfortunately have to drive with an expired inspection sticker. I have included their overall manager Mr. Raland and I have yet to hear from him.

Everyone was incredibly friendly and willing to help. We will be back for more purchases in the future.

Excellent customer service! Geremy Rosario did a fantastic job explaining the financial and all the questions related to the vehicle. Highly recommend this dealership and this is my second lease at this dealership.

Great show room, everyone was nice and helpful. Also explain everything love my new vehicle.

The issue with water collecting in my rear driver side door was quickly resolved. The work being done free of charge was a very pleasant surprise. I'll definitely be back in the future. Thank you.

Everyone super helpful and goes out of their way to help. One guy even asked if I was ok with the vending machine!

Awesome place to do business! Will recommend all friends and family! Very knowledgeable and patient

The service department was run very efficiently. Waiting time was reasonable, they frequently updated the progress.

Excellent, professional. Very friendly, and concerned about the owner and the vehicle. Thanks Glen and Bruce.