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Meet Raymond Ortiz

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Sales and Leasing Consultant
(25 reviews)

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Industry experience 3 years
Dealership experience 3 years

Reviews

Great dealership and nice employees.

Great dealership and nice employees. Recommend for sure! Great experience for a first timer. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

Easy to buy a car.

Easy to buy a car. Raymond was the best salesperson we have had in a long time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

Ray went above and beyond to make my lease exchange at

Ray went above and beyond to make my lease exchange at ease. I'm glad I went with Glen Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

Great friendly service.

Great friendly service. They were very attentive and timely with a fair price for my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

My sales rep Raymond was friendly and took the time to

My sales rep Raymond was friendly and took the time to answer all my questions politely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

My sales experience with Raymond was excellent, He was

My sales experience with Raymond was excellent, He was knowledgeable, professional, friendly and easy to work with. The only disappointing experience was in the office of the finance manager. As soon as I declined the extended warranty, the atmosphere in his office became icy and tense. It was easy to tell that he was not happy in losing the sale and from then on it was uncomfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

Friend recommended Raymond Ortiz and Glen Toyota.

Friend recommended Raymond Ortiz and Glen Toyota. Friendly, professional and knowledgeable. Best and easiest purchase process!! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

I appreciate Raymond Ortiz's expertise, timely manner and

I appreciate Raymond Ortiz's expertise, timely manner and respect for my time. He was a great advisor, he kept me updated of each step of the process, he avoided wasting my time with trivialiries and focused on my concerns and made me feel at ease with the whole transaction. Very respectful and knowledgeable. Kudos for him. Also kudos for Michael Finn, he was very transparent, honest and detailed, he broke down and explained the payment amount, it was a extremely comfortable interaction and made me feel confident of the financial aspect of my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

This was my first vehicle service at Glen Toyota Bruce

This was my first vehicle service at Glen Toyota Bruce was excellent. Raymond Ortiz sales consultant was also 5 star. Glen Toyota in Fair Lawn great place to buy and service your Toyota vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

Communication, the work, the timing, the scheduling, all

Communication, the work, the timing, the scheduling, all was good. Specially Raymond the sales person and Mike from Finance. I would recommended this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM