Reviews
My experience with Jim N was efficient straight forward,
My experience with Jim N was efficient straight forward, and easy . His service was great . Thank you Jim
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Go see Jim N.
Go see Jim N.He definitely is a good salesperson,knows exactly what he is talking about. I loved the attitude he had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Go to Tri County Lexus for a fair deal, Isaiah Melendez
Go to Tri County Lexus for a fair deal, Isaiah Melendez will take care of you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an amazing experience in this particular Lexus
I had an amazing experience in this particular Lexus dealer thanks Santiago Nice job keep it up Santiago
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is the worst dealership that I have ever worked
This is the worst dealership that I have ever worked with. Initial purchase was fine, but like so many other reviewers have stated, the follow up is a disaster. I would never purchase a car from these guys again. I don't have plates, a title, or the key I was promised. I'm driving around on an expired temporary tag. If you speak to a manager like I did, follow up calls result in surly responses from the phone receptionists. They will also tell you different stories talking themselves into confusion with their own lies. Glad I called from my offices recorded line! We purched a BMW from BMW of Morristown three days after I purchased my car from Tri-County and the plates, paperwork and follow up have all concluded already Stay away from these guys. They are a joke.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 890 5900 ext. 6226. Thank you.
Ask for Osayd!
Ask for Osayd!!! I came to Tri-County Lexus knowing exactly what I wanted — an IS350 AWD. I showed interest, came back with a counter the next day, and negotiated on it. Osayd met me with respect the whole way and helped lock in a deal that made sense on both sides. There was never any pressure. He gave me space to think, broke everything down transparently, and made sure the process felt fair and intentional — not rushed or shady like you get at other places.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! We’re so glad to hear that Osayd provided you with respectful, transparent, and pressure-free service throughout your purchase of the IS350 AWD. Creating a fair and comfortable process is exactly what we strive for, and it’s wonderful to know Osayd delivered just that. Congratulations on your new Lexus—we hope you enjoy every mile, and we look forward to seeing you again!
I had a great experience working with osayd at the Lexus
I had a great experience working with osayd at the Lexus dealership. He was very pleasant to work with—friendly, professional, and patient throughout the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We’re so glad to hear that Osayd made your experience a great one with his friendliness, professionalism, and patience. We truly appreciate your feedback and look forward to serving you again in the future.
Just leased a Lexus NX350 with osayd He was extremely
Just leased a Lexus NX350 with osayd He was extremely knowledgeable and answered all my questions. If you are looking for a kind salesman with patience look no further!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus NX350! We’re thrilled to hear that Osayd’s knowledge, patience, and kindness made your leasing experience such a positive one. Thank you for trusting us, and we look forward to seeing you again down the road!
We had a great experience working withosayd!
We had a great experience working withosayd! From the moment we arrived, osayd took the time to answer all our questions and made sure we understood every option available.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re so glad to hear that Osayd took the time to answer all your questions and guide you through every option. Providing clarity and care is what he does best, and we’re happy he made your visit such a positive one. Enjoy your new Lexus, and we look forward to welcoming you back!
The best Lexus dealership to go to.
The best Lexus dealership to go to. Quick and easy working with Jim Nicoletti, such a great salesman!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We’re thrilled to hear you had a quick and easy experience with Jim Nicoletti. We’ll be sure to pass along your compliments—enjoy your new Lexus!