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Route 23 Honda

(4,025 reviews)
Visit Route 23 Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 4 awards
2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 832-6038 (888) 832-6038
Used (888) 832-6409 (888) 832-6409
Service (888) 832-6506 (888) 832-6506

Reviews

(4,025 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 23 Honda from DealerRater.

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Joseph R. Milbrook

very happy experience. the salesman Pat very knowledgeable and helpful. Everything was explained. This is the third vehicle, I purchased @ route 23.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is our pleasure to hear about your positive experience with Pat. Thank you for taking the time to write us a great review. We appreciate your loyalty and repeat business, and wish you many safe miles in your new vehicle!

Honda service

I went for oil change my car was done quickly. The service advisor was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review and willingness to recommend us to others. We are grateful for your business and look forward to seeing you again in the future!

Very Good Service

Alaa was excellent. The wait was a little longer than I expected for a simple oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review and are pleased to hear about your positive experience with Alaa. We appreciate your patience and are grateful for your business. We hope to see you again in the future!

Mr.J Venutolo

Service addressed my issues, but ,at the time it did not do what I brought it in for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review. We appreciate your business!

2009 CRV

All the service personnel are excellent. Very professional, friendly and helpful. Not pushy at all. This is by far, the best service crew I've seen anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is our pleasure to hear about your positive experience with our service team. Thank you for taking the time to write us a great review. We appreciate your business and hope to see you again in the future.

Oil change

Oil change and wiper inserts change took a little longer than usual but that is understandable as it was busy. Sole was awesome as always. She should be given a raise. The best part of coming to this dealership is her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is our pleasure to hear about your positive experience with Sole. Thank you for taking the time to write her a great review. We appreciate your business and look forward to seeing you again in the future!

Dina Rabboh

This is Dina Rabboh I was there Wednesday for a oil change and when I got into my pilot the tech left a nice mess for me, dirt and oil stain on the side of the door and also dirt and oil stains on my driver side mat

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Dina, for taking the time to write us a review. We sincerely apologize and will use your honest feedback to better serve our customers in the future. We hope for the opportunity to give you a positive experience in the future.

Excellent

5 Star dealership. Everyone was polite and extremely knowledgeable. It made shopping for a car pleasurable and we will always being buying our car here. thank you, thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for taking the time to write us a great review. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely and enjoy your new car!

Service review

Some of people I came in contact with were not very friendly. Service attendant was very courteous and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Alfonso, for taking the time to write us a great review. We appreciate your honest feedback as it helps us to better serve our customers in the future. We hope to see you again, but until then, drive safely!

Rt 23 Honda

Jason took the time to understand my problem which I was not good at explaining. He had my car fixed and retuned to me in a timely fashion. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is our pleasure to hear about your positive experience with Jason and the rest of our service team at Route 23 Honda. Thank you for taking the time to write us a great review. We appreciate your business and wish you many safe miles!