Reviews
Great Experience
I just bought my new 2017 Honda Accord . My salesperson was Suny and she was amazing. She made the experience quick and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I came in looking for an Accord. My salesperson was Suny. She was such a pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dream car (August 24th 2016)
I wrecked my car 2 days prior to getting the car that I thought I would never be able to afford especially with a newborn on the way in 3 weeks. Rolando and Edwin were more than understanding of my situation that I needed a good, RELIABLE car. They worked with me and in a matter of less than 3 hours I was signing my contract to take me dream car home. I would highly recommend anyone looking for amazing customer service to go to Route 23 Honda in Pompton Plains
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extraordinary
The best experience ever buying a new car the staff where friendly and treated me with so much respect a very big Appreciation for my sales rep Jay Vargas his knowledge was very impressive planning on buying another vehicle in 10 mo Iam definitely going to visit Jay again Thank you Ruben Gonzalez
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
" Pleasant car experience"
Salesman Anthony was a total pleasure to deal with. I have leased many cars at different dealerships but this dealership worked together smoothly. Anthony exceeded my expectations, treating me like family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Second Solid
After an amazing first experience a few years ago, I returned after finding myself in a jam due to divorce. Ron Wood, who was my salesman back then, has been rightfully promoted to sales manager. I explained the jam I was in and he hooked me up with Jeff Beck. Jeff is a top notch salesman and went out of his way just as Ron had done. Both Ron and Jeff came up with a solution that made sense and worked. In all my years buying cars I have yet to come across a dealership willing to go the extra mile on a consistent basis. Route 23 Honda has. They have won me as a long term customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Extraordinary
The best experience ever buying a new car the staff where friendly and treated me with so much respect a very big Appreciation for my sales rep Jay Vargas his knowledge was very impressive planning on buying another vehicle in 10 mo Iam definitely going to visit Jay again Thank you Ruben Gonzalez
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceeded all expectations!
I've had my fair share of sitting at dealerships and having salesman try to persuade me this way and that way to their advantage. This was completely opposite and by far the best experience at any dealer. I was recommended by a family member to consider seeking the assistance of Jay Vargas at Route 23 Honda. Let me just say this, he is PHENOMENAL. Not only did Jay go above and beyond to meet my needs, but he made me feel like family the entire time. It was as if he were helping out his own aunt and uncle. I was blown away with his genuine courtesy and effortless patience. Everyone knows buying a car can be painful and take up a great deal of time, but this was different. He had no problem waiting for us to make our decision, yet, made it his mission to not have us wait for him or the dealer. Mr. Vargas made sure I left the lot with the best deal and the biggest smile. I am grateful for his efforts and his genuine personality. I recommend anyone and everyone to see Jay Vargas at Route 23 Honda for your new or used car purchases!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceeded Expectations..Best Experience!
I've had my fair share of sitting at dealerships and having salesman try to persuade me this way and that way to their advantage. This was completely opposite and by far the best experience at any dealer. I was recommended by a family member to consider seeking the assistance of Jay Vargas at Route 23 Honda. Let me just say this, he is PHENOMENAL. Not only did Jay go above and beyond to meet my needs, but he made me feel like family the entire time. It was as if he were helping out his own aunt and uncle. I was blown away with his genuine courtesy and effortless patience. Everyone knows buying a car can be painful and take up a great deal of time, but this was different. He had no problem waiting for us to make our decision, yet, made it his mission to not have us wait for him or the dealer. Mr. Vargas made sure I left the lot with the best deal and the biggest smile. I am grateful for his efforts and his genuine personality. I recommend anyone and everyone to see Jay Vargas at Route 23 Honda for your new or used car purchases!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A Second Solid
After an amazing first experience a few years ago, I returned after finding myself in a jam due to divorce. Ron Wood, who was my salesman back then, has been rightfully promoted to sales manager. I explained the jam I was in and he hooked me up with Jeff Beck. Jeff is a top notch salesman and went out of his way just as Ron had done. Both Ron and Jeff came up with a solution that made sense and worked. In all my years buying cars I have yet to come across a dealership willing to go the extra mile on a consistent basis. Route 23 Honda has. They have won me as a long term customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
