Reviews
Great Service Experience
Mark provides exceptional customer service. He goes above and beyond to get my car ready on time. He made my service visit hassle free. Thanks Mark .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Kel! We're happy Mark was able to assist you.
Recent Service '16 Rx
Always a pleasure to get our vehicle service here with Mark! Our 2nd vehicle being taken care of by this group; never a disappointment! Keep up the great work Mark! Pat & Mike E Ramsey, NJ
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Mike! We're happy Mark was able to help you!
Excellent team
Came in for usual maintenance of an oil change and to program remote to open windows when holding unlock button on key fob. When testing the key fob the technician noticed one of the guards on the sunroof was broken. And they replaced it without any charge. They informed me about everything along they way. Couldn't ask for any better service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you enjoyed your time with us!
Great service
Whenever we bring our two Lexus vehicles in for service we always ask for Mark. Mark does a very comprehensive job in accommodating all of our needs. He always asks the right questions and takes the time to explain all the issues with the vehicles. Thank you Mark !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're happy Mark is able to assist you!
Always great service
I have been a customer for almost 10years. Mark is extremely courteous and knowledgeable. Always a great service from the time I schedule my appointment till my car gets dropped off back at my house. Thank you Mark and everyone at Prestige Lexus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Olana! We appreciate your continued loyalty!
Service
Mark is exceptional salesman, knowledgeable and experienced ! Very pleased with his recommendation ! My car is getting older! Still I maintain it! I will recommend mark to my friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation!!!
Excellent Service
Always a pleasure to deal with a professional like Jeff and a organization like Prestige. Fixed the first time and all covered by my certified warranty. Thank you all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Excellent Service
Mark always provides exceptional customer service. He always goes above and beyond and has the car ready on time. Thanks Mark for your great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Mark is wonderful and we're glad he was able to help you!
Amazing Experience!
Bought my very first luxury IS 350 from Michele, 100,000,000% recommend her. Knowledgeable, professional, and just plain honest. Loved the experience the whole dealership provided, a very family-esque experience. Will be buying again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We're happy Michele was able to help and we look forward to seeing you in the future!
Helpful & understanding
Mark was very kind And understanding because I was Running late they still took my car for service. Lexus IS great when it comes to there service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We're happy Mark was able to assist you!