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Meet Eric Federico

Eric Federico headshot
Sales & Leasing Consultant
(82 reviews)

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Dealership experience 9 years

Reviews

Polite, respectful and attentive staff.

Polite, respectful and attentive staff. Wonderful dealership that I will be recommending and bringing my business back to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience in buying my vehicle Plan to use them

Great experience in buying my vehicle Plan to use them again for family members who need to buy a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My husband and I have been leading vehicles from Wayne

My husband and I have been leading vehicles from Wayne Ford for years and are very satisfied and we recommend them to our family and friends all the time because they are knowledgeable, courteous and get back to you promptly when you need help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Experience was great, very patient, car was okay but

Experience was great, very patient, car was okay but overall satisfied. Good first experience for a dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful with purchasing vehicle.

Very helpful with purchasing vehicle. Makes you feel at ease and explained all about any issues asked

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a Bronco I wanted to trade in after deciding to

I had a Bronco I wanted to trade in after deciding to downsize so I sent in an inquiry to Wayne Ford using cars.com. I was a bit skeptical since I’ve never used the app, but their team reached out rather quickly and gave me a ball park for my trade-in through text. I took the drive over from Philly and met the representative, Eric, who reached out to me. I took my new vehicle for a test drive, sat down to discuss my trade in and he did everything in his power to help me get the price I wanted for my trade. I had two other dealerships in the area who were calling me for my trade-in but Eric did a great job hearing me out and pushing to maximize the trade in value of my vehicle while coming down on the price of my new car. After some back and forth, he got me in the ballpark of where I wanted to be and beat out the other two offers I had. It’s nice to be back in a spot where a car salesman wants to compete for your business and doesn’t fall back on the high chance that someone will come in and pay an absurd amount over MSRP. The financial representative, Jordy, was a great help as well. He wasn’t pushing or pressuring me to purchase a bunch of extra warranties I wasn’t interested in, he simply walked me through the options I had with Wayne Ford, what each covered and the costs associated with each one. I would highly recommend purchasing a vehicle here. Ask for Eric Federico and I am sure he and the team at Wayne Ford will take care of you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Very comfortable I think the staff are welcoming and

Very comfortable I think the staff are welcoming and pleasant. Would recommend people to use Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.

I only buy my cars from Wayne ford!

I only buy my cars from Wayne ford!!! Erich Gail and jeannie are my go to people. I call Gail, I tell her I need a car. I tell her to pick out one with the best price, lowest mileage. I don't have a specific car in mind, as long as it is good in the snow I let them pick. so when I get there they will have three or four cars ready for me to look at. I pick one sign the papers and I go home! The easiest sale ever! Thank you Wayne ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place to buy a car or truck and they have a great

Great place to buy a car or truck and they have a great service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Every time I take my car in for service I have to follow

Every time I take my car in for service I have to follow up to find out what's going on. No one calls me until I call in. Very annoying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.