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Wayne Ford

(2,170 reviews)
Visit Wayne Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (973) 339-5672 (973) 339-5672
Used (973) 988-1520 (973) 988-1520
Service (973) 988-1514 (973) 988-1514

Inventory

See all 186 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2015.
At Wayne Ford our goal is to exceed your expectations at all times. The moment your walk into our showroom which features the latest Escape F-150 Fusion Transit and Explorer models available we intend to help you find a new or used car you'll love. But our relationship doesn't end there.
You're also in good hands with our team of Ford lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience while also meeting your financial needs.
Our customers are Family and that's a BIG deal.

Service center

Phone number (973) 988-1514

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wayne Ford from DealerRater.

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Accommodating, timely, professional, and just great staff overall. The service department in this location is phenomenal

Accommodating, timely, professional, and just great staff overall. The service department in this location is phenomenal

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very helpful and transparent, trustworthy. So far I've never had a problem with their service department.

Very helpful and transparent, trustworthy. So far I've never had a problem with their service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Professional, helpful, and efficient. Didn't tie up my car for the entire day. reasonably priced.

Professional, helpful, and efficient. Didn't tie up my car for the entire day. reasonably priced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Seamless and Matt kept me informed, friendly and cordial. Answered all my questions and assuaged my concerns. Service was quick and efficient.

Seamless and Matt kept me informed, friendly and cordial. Answered all my questions and assuaged my concerns. Service was quick and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good job in and out Wonderful job appointment on time in n out service was great everyone was great

Good job in and out Wonderful job appointment on time in n out service was great everyone was great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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No fuss waiting for oil change and the works, everything was done in a quick and professional manner

No fuss waiting for oil change and the works, everything was done in a quick and professional manner

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Michelle is always kind, welcoming and knowledgeable. She's a sweetheart and always enjoy dealing with her. Mr. Redmond is also kind and went above and beyond.

Michelle is always kind, welcoming and knowledgeable. She's a sweetheart and always enjoy dealing with her. Mr. Redmond is also kind and went above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Good customer service. They did a great job as a team and saved me time. Fast, fun and friendly.

Good customer service. They did a great job as a team and saved me time. Fast, fun and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
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I love the shuttle service and great communication via text. Easy to do regular life when you don't have to sit and wait during service or get rides from others etc

I love the shuttle service and great communication via text. Easy to do regular life when you don't have to sit and wait during service or get rides from others etc

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Several people were VERY helpful when I had to change pick-up and drop-off logistics. Really appreciated it.

Several people were VERY helpful when I had to change pick-up and drop-off logistics. Really appreciated it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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