Reviews
I’m very happy.
I’m very happy. Excelente service. The personal are very polite. I’m very impressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly staff and very efficient, waiting area very
Friendly staff and very efficient, waiting area very clean and comfortable. Waiting time very reasonable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is great to work with, they keep
The service department is great to work with, they keep me informed and fixed my Explorer right away! I will always use Wayne Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to schedule.
Easy to schedule. The turnaround time was very fast. The work was actually performed quicker than expected. The team was very courteous and the price was reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and courteous service with an exceptionally well
Fast and courteous service with an exceptionally well kept drive in vehicle drop off and customer waiting lounge..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service writers explained the necessary repairs and time
Service writers explained the necessary repairs and time it would take. Very curious staff and were able to help get a loaner because of the time my car would take.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service there has always been top notch.
Customer service there has always been top notch. Very responsive and prompt handling of issues
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff was pleasant and professional.
Staff was pleasant and professional. Waiting room is modern, clean, and comfortable. Wait time for service was reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was a trusted customer of Wayne Ford for 28 years, Sal
I was a trusted customer of Wayne Ford for 28 years, Sal was my sales person and Ron in service. The lease was up on my 2020 Explorer ST and I wanted another one this past November. The sales person I spoke with had an attitude, so I went to Performance Ford and purchased the 2022 Explorer ST from them. The service I had done two days ago was superb. Matt was incredibly helpful. I saw Paul Redman whom I've known also for years, and it was great to see him. Michelle is wonderful as well, although I miss Ron I think the service dept. has got it covered. Thank you, Robert Bailey
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always professional, get vehicle back when promised
Always professional, get vehicle back when promised great prices I don't go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
