Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
2184 lifetime reviews. Includes reviews of Wayne Mazda from DealerRater.com
  • i'm so happy about my car!!!!!!!!!!

    MR. CHRISTIAN OCHS WAS VERY PLEASANT AND DOWN TO EARTH WE FELT LIKE WE KNEW HIM FOR A VERY LONG TIME, AND THAT MEANT SO MUCH TOO US OUR EXPERIE...

    Dealer Response

    Thank you for the great 5 star review and especially for your business. We're very happy that Christian could assist you and was able to make your...


    Show Full Review

    MR. CHRISTIAN OCHS WAS VERY PLEASANT AND DOWN TO EARTH WE FELT LIKE WE KNEW HIM FOR A VERY LONG TIME, AND THAT MEANT SO MUCH TOO US OUR EXPERIENCE WAS GREAT AT WAYNE MAZDA AND WE FEEL THAT MR. CHRISTIAN OCHS SHOULD HAVE HIS OWN DEALERSHIP ONE DAY

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great 5 star review and especially for your business. We're very happy that Christian could assist you and was able to make your experience with us a pleasant one. Welcome to the Wayne Mazda family.


    Hide Full Review
  • Awful experience

    I leased car from this dealership and it was OK experience. But today when I went with my friend to make another deal it was such disappointment. ...


    Show Full Review

    I leased car from this dealership and it was OK experience. But today when I went with my friend to make another deal it was such disappointment. Seles manager Shawn Memetow acted with such attitudes that made us very disappointed. We were trying to make deal and asked for $10 of the price. He told us that he will check and walked back to speak to someone. When he came back he threw paper on the table and said: "deal is off, you see what happens when you ask for more ". We were stunt. After this I spoke with Seles manager Louis Stinger and did not get better service. Outcome is that we are going to return our lease once is done and never go back to Mazda Wayne. And it will be less likely that we are going to recommend that place to any of our friends.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Easier than expected
    April 9, 2017

    I was nervous going to buy a car by myself for the 1st time but James & Travis put my mind at ease. James was friendly and thorough in explaining ...

    Wayne Mazda

    Thank you so much for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team at Wayne...


    Show Full Review

    I was nervous going to buy a car by myself for the 1st time but James & Travis put my mind at ease. James was friendly and thorough in explaining the features of my vehicle of interest. He helped switch over my insurance from my previous Mazda to the new one right on the spot. Bernadette in financing was just as kind and helpful. Everyone I dealt with made this a great experience and they have gained a customer for life. Thank you so much!

    Does recommend this dealer
    Wayne Mazda

    Thank you so much for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team at Wayne Mazda! We appreciate your business and wish you many happy and safe miles in your new car!


    Hide Full Review
  • After 1 week off Purchase , Dad bought the same
    April 6, 2017

    Mr. ASH from wayne Mazda is a no hassle salesman. I purchased a 17' CX 5 w a great deal. 1 week later my father saw my car and appreciated the s...

    Wayne Mazda

    Thank you for your great review and especially for your business. We're very happy that Ash could assist you and was able to make your experience ...


    Show Full Review

    Mr. ASH from wayne Mazda is a no hassle salesman. I purchased a 17' CX 5 w a great deal. 1 week later my father saw my car and appreciated the simplicity and price. Overall Ash is the real Deal, and my family is thankful. BTW awesome CARS!!!!! German quality, Japan engineering. Thanks ASH! More to come!

    Does recommend this dealer
    Wayne Mazda

    Thank you for your great review and especially for your business. We're very happy that Ash could assist you and was able to make your experience with us a good one.We wish you many happy, worry-free miles in your new 2017 Mazda CX-5! Welcome to the Wayne Mazda family.


    Hide Full Review
  • Very happy with the entire experience.
    April 5, 2017

    Leasing our first Mazda in Wayne New jersey was an easy process and would recommend it to all. Thank you to everyone for your assistance.

    Wayne Mazda

    Thank you for your 5 star review and especially for your business. We're very happy that we were able to make your experience with us a good one. ...


    Show Full Review

    Leasing our first Mazda in Wayne New jersey was an easy process and would recommend it to all. Thank you to everyone for your assistance.

    Does recommend this dealer
    Wayne Mazda

    Thank you for your 5 star review and especially for your business. We're very happy that we were able to make your experience with us a good one. Thank you for your recommendation and welcome to the Wayne Mazda family.


    Hide Full Review
  • Employee recognition
    April 3, 2017

    I wanted to write you to let you know that your employee, Jose, went above and beyond the call of duty today. I came into your dealership because...

    Wayne Mazda

    Thank you so much for reaching out to tell us about your experience with Jose. We're very happy that he could help you with your key fob and your ...


    Show Full Review

    I wanted to write you to let you know that your employee, Jose, went above and beyond the call of duty today. I came into your dealership because I had a problem with my key fob. It wouldn't work anymore and I was not sure if it was defective or not, and honestly, felt a little embarrassed to ask because, to me, it sounded like a stupid question. When I told him that, Jose responded that "there is never a stupid question", which put me totally at ease. He was extremely cordial, very nice and very professional in fixing my key fob. It was the battery that was bad. He then escorted me to my car to see if it worked, which it did. As we were talking, he noticed that I had a new Iphone and asked if I liked it. I told him that I did but didn't know how to synch it up to my car. Without me asking him, he took it upon himself to do it for me, which I was very grateful for. I've never been treated as kind, respected or as caring at a car dealership as Jose treated me today. He is an asset to your dealership and someone who needs to be recognized for that.

    Does recommend this dealer
    Came in for service or repair
    Wayne Mazda

    Thank you so much for reaching out to tell us about your experience with Jose. We're very happy that he could help you with your key fob and your iPhone sync. Thank you for your great review and especially for your business. And thank you for being part of the Wayne Mazda family.


    Hide Full Review
  • Bait and switch quote based on (fine print intent)
    April 1, 2017

    Check the fine print online and email quotes. I got an email quote for a price. Only after research did I assume it had incentives built in that...

    Wayne Mazda

    Hi, thank you for your feedback. Please feel free to give us a call if you have any questions.


    Show Full Review

    Check the fine print online and email quotes. I got an email quote for a price. Only after research did I assume it had incentives built in that I didn't qualify for and the resulting price was actually ABOVE MSRP. I would not have known they were there until I drove to the dealership if someone else (another dealer) suggested I go back and read the "fine print". While Technically it was "all there"...I consider this shady if technically not incorrect.

    Does not recommend this dealer
    Wayne Mazda

    Hi, thank you for your feedback. Please feel free to give us a call if you have any questions.


    Hide Full Review
  • Terrific sales person.
    March 28, 2017

    The expert advice and guidance I received from Jenna was top notch. She was very knowledgeable about the vehicle, patient, and a pleasure to work ...

    Wayne Mazda

    We are delighted to hear about your positive experience with Jenna. Thank you for taking the time to write us a great review. We appreciate your...


    Show Full Review

    The expert advice and guidance I received from Jenna was top notch. She was very knowledgeable about the vehicle, patient, and a pleasure to work with. Every detail of the process of both trading in my Mazda3 and purchasing a CX-5 was covered well. I would highly recommend anyone considering a lease or purchase to ask to work with Jenna. The car buying experience can be a chore but this transaction was nothing but a pleasure for me! SB-Wayne, NJ

    Does recommend this dealer
    Wayne Mazda

    We are delighted to hear about your positive experience with Jenna. Thank you for taking the time to write us a great review. We appreciate your business and thank you for recommending us to your family and friends. We wish you many happy and safe miles in your new Mazda CX-5!


    Hide Full Review
  • 2 new cars in last 6 months
    March 11, 2017

    I truly recommend Wayne mazda if you looking for new car. We recently leased 2 cars from them and I couldn't be more pleased. The whole experience...

    Wayne Mazda

    Thank you very much for taking the time to share your experience with us. We're very happy that Misael and Phil could assist you and was able to m...


    Show Full Review

    I truly recommend Wayne mazda if you looking for new car. We recently leased 2 cars from them and I couldn't be more pleased. The whole experienced was very smooth and quick. We got to test drive the cars we wanted to and after a few usual negotiations and manager visit we got the deal we really wanted. Our sales person Miasel Then was very nice, funny, helpful and knowledgeable. He made the whole process painless. We would definitely recommend Wayne Mazda to everybody that is looking for great deal and friendly stuff. We will be back there for another awesome mazda Special thanks to Phil O'Sullivan,sales manager P Bartel

    Does recommend this dealer
    Wayne Mazda

    Thank you very much for taking the time to share your experience with us. We're very happy that Misael and Phil could assist you and was able to make your experience with us a pleasant one. Thank you for your great review, for your recommendation and especially for your repeat business. Thank you for continuing to be part of the Wayne Mazda family. We look forward to seeing you in the future.


    Hide Full Review
  • Purchased a used CX-9
    March 1, 2017

    Ash was very helpful in putting this deal together for me. I saw the car on-line and drove 2 hours from CT to take a look at it. Ash is low pres...


    Show Full Review

    Ash was very helpful in putting this deal together for me. I saw the car on-line and drove 2 hours from CT to take a look at it. Ash is low pressure and answered all of my questions. Bottom line I purchased a low mileage CX-9 in excellent condition at what I consider a fair price. Car was immaculate and I could have driven it home the same day if I wanted to. Highly recommend the dealership for purchasing a vehicle. Very professional.

    Does recommend this dealer

    Hide Full Review