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(2,165 reviews)

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Scammers

I wish I could say something positive, jim the guy that was in charge of my service called me today to complaint to me about my bad review of him. Jim told now if I wanted to have my vehicle fix it couldn't with Chrysler jeep in little ferry. That I did it to myself. Shameful

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Service

Everyone is very helpful, always great advice, have been using this dealership for many years, I trust the service and also sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Althea, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great service all the time

Always great, Mike goes above and beyond to make everything good, Always great, Mike goes above and beyond to make everything good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Omar, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Mike went above and beyond to make everything good. If you have any additional comments and/or questions, please feel free to contact us directly! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great service

The best thing I can say of the service was quick. It was fast I was in I was out. I appreciated they treated you like a person that didn't ignore you. They didn't leave you waiting a great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Terrible service department

My 2022 vehicle broke down about 4 miles from the dealership after hours.Chrysler road service towed it there. A guy in service called me the next morning “I don’t know why you towed it her because we can’t work on it and you need to come get it “ I was like WOW you were the closest dealer. That was what Chrysler did. Not professional at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Edwin, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great service

Carlos was very attentive and kind. The buying process was long but we ended up getting the car we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Carlos does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great service

My recall was done quick. I was very satisfy with the work getting done on time and they recomended further service to be done in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Miguel, we sincerely appreciate your feedback. Each employee is a valued member of the Teterboro Chrysler Jeep Dodge Ram team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great service

Good people- very pleasant , helpful, courteous. They do good work and have always been very pleased with their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and courteous during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great Service

Having my Jeep Grand Cherokee serviced was easy, convenient and well done. Everyone was professional, nice and courteous. I have been a customer here for a very long time..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great Sales Experience

Working with John is always a pleasure. He made the car buying process easy. I would highly recommend working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Regards, The Teterboro Chrysler Jeep Dodge Ram Team