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(2,165 reviews)

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Oil change

I brought my 2021 Jeep Wrangler in for an oil change on 1/19/23. As always, I dealt with my assigned service representative, Mike Falcone. He is the absolute BEST to work with! He never tries to sell me something that is not needs and he is always friendly and extremely knowledgeable. I brought my jeep in at 7:30am and Mike got me in and out in no-time!! Both of my jeeps will always be serviced at Teterboro because of Mike F.......👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for this awesome review, Daniel! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Car repair and complete complete notice that I had

The customer service guy was great and explained everything. He helped us and was friendly.Nothing else to write the cost was outrageous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Oil change, horrible, wait to long

When I checked in for my oil change that man that assisted me was very helpful and nice. Wasn't rude at all. Very pleasant. I appreciate the kindness. Because people can be so mean. So then it's like why are you working here, it's your job. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Aiza, it’s great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

A++ Service

John was extremely friendly and professional! It’s always a pleasure purchasing a vehicle from him. I always leave feeling confident I received a GREAT deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that John does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Teterboro Chrysler Dodge Ram Jeep

Sales lady was lovely, she knew exactly what we were looking for and spent a lot of time answering our questions. We did not feel pressure to buy our vehicle. She made us feel like we were her only customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Kenneth for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Good deals at Teterboro Jeep

Great people nice deals. Kamelya is honest and outstanding sale person. All the people at Tereboro are very helpful nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great service and staff

Carlos is my leasing officer and he is very practical and helpful. He understands what the client wants and work with you. His passion with his work and how to help his clients is what I liked the most, especially for me as a first-time lessee. The dealership staff in general are very pleasant and approachable even for walk-ins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

To say thank you is not enough, April! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Teterboro Chrysler Jeep Dodge Ram again! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great service

Hassle free and friendly staff. Personal care. Buying a new car was a pleasure. Would recommend friends and family without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Brian

Great! Jim is the best, personable, knowledgeable,responsive and pleasant. I look forward to working with him in the future. Please feel free to contact me for any further information

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Brian! It is great to hear about your recent service experience. I will certainly pass on your feedback to Jim as he will be happy to hear it! We look forward to working with you again in the future! Regards, The Teterboro Chrysler Jeep Dodge Ram Team

Great service!

Rafael was a great help to us. He helped us get our son a car and took the old one off our hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Carolyn! I'm very happy to hear that Rafael was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, The Teterboro Chrysler Jeep Dodge Ram Team