DCH Paramus Honda

“We recently purchased our car at Paramus Honda, and the experience was fantastic. The staff treated us with so much patience and kindness throughout the process. We really appreciated how they took the time to make sure we were comfortable and informed. Definitely recommend them!” George Salas and his manager are professional!

I recently had a fantastic experience purchasing my Honda CR-V EXL with Mr. Hamad, and I couldn't be more pleased. From the moment I walked in, he was straightforward and efficient, ensuring that the entire buying process was smooth and time-effective. Mr. Hamad took the time to understand my needs and preferences, guiding me through the various options without overwhelming me with unnecessary details. His honesty and transparency made me feel confident in my decision, and I appreciated how he respected my time, making the purchase quick and hassle-free. I wholeheartedly recommend Mr. Hamad to my family and friends. If you're in the market for a vehicle and want a no-nonsense, efficient experience, he’s the person to see!

I had an excellent experience working with Justin Pinedo my sales rep and John Medrano my financial advisor from DCH Paramus Honda. Justin was incredibly helpful, patient and knowledgeable about all the available options for me. John and Justin took the time to answer every question and made sure I felt confident in my decisions without making making me feel pressured. Everything was very clear and transparent and they made the entire process smooth and stress free. It's rare to find a team that's both professional and genuinely focused on helping the customer. I truly appreciate the outstanding service and would highly recommend them to anyone looking for a knowledgeable and supportive team. Keep up the great work gentlemen.

We placed a deposit on a used vehicle on January 3, We placed a deposit on a used vehicle on January 3rd, 2026, and returned on January 6 to pay the remaining balance in cash. The vehicle was purchased for our daughter, who attends school in Virginia. Before completing the purchase, we specifically asked multiple times about the mechanical condition because the car would be driven by our daughter out of state. We were told it was in sound mechanical shape with no major issues. On February 19 — approximately six weeks later — our daughter began experiencing serious problems with the vehicle, including excessive oil burning. She took it to a local mechanic, who added oil and cleaned the engine at a cost of $430. Within 24 hours, the same issue returned. The vehicle was then taken to a Volkswagen dealership for a full inspection. We were informed that the oil burning was related to a broken timing chain. Additionally, it was discovered that the rear left parking brake was not functioning properly, which raised safety concerns. The estimated repair cost was approximately $6,000 — more than we paid for the vehicle (about $5,500). We were told by the mechanic that did the inspection for us that timing chain issues typically develop over time and do not usually fail without warning. This has raised serious concerns for us about the vehicle’s condition prior to sale. When we contacted DCH Honda to discuss the situation, we were disappointed with the response. One sales manager(Randy) suggested rudely that we contact an attorney. Another offered to have us tow the vehicle back to New Jersey to be inspected and potentially re-appraised toward a trade-in. Given that the vehicle is currently unsafe to drive and worth less than the cost to tow it back from Virginia, this was not a realistic solution for us. We also left four voicemails and sent an email to the General Manager of DCH Honda Paramus and did not receive a response. We understand that vehicles sold “as is” may limit certain warranty protections; however, we are currently reviewing our consumer rights regarding representations made at the time of sale. Based on our experience, we are extremely disappointed with both the condition of the vehicle and the customer service response. We would not feel comfortable purchasing another vehicle from this dealership. We are escalating this matter to DCH corporate, Honda corporate, and the Better Business Bureau, and we are exploring our legal options.

Always a great experience when Manny helps me during my visit. He’s accommodating and helps make the process feel seamless . Also appreciated the exceptional help Calvin provided during my visit. Wonderful team!

Hamad's an amazing sales consultant. His professionalism, attention to detail, and helpfulness really stand out. He made sure all my requests were met and I was happy with everything. I'm definitely going back to Hamad whenever I need help with anything. Hamad's been super supportive, and I really appreciate his service. Thanks, Hamad, for being awesome!

My experience with Hamad Deeb was excellent! Once we negotiated on an agreeable price, Hamad made the purchase of the vehicle stress free. You will appreciate his work and the care he gives to your car purchase process.

Good experience with George Salas. Was my second time working with him to purchase a vehicle. Mr. Salas was very friendly, professional, and attentive when it came to helping me purchase a vehicle.

Amazing service and received a great price from my car salesman Abel. Always love coming here when it is time to switch out my lease. They are always willing to work with you to get a deal made.

Hamad was helpful in giving us the best possible deal. I would recommend him to anyone needing a new car