DCH Paramus Honda

Great customer service from Wasid Khan! I feel good leaving Paramus Hond. Friendly and professional Thank you!

Max fleitas was graeat. Thank you for all the help with the car. Amazing service

Wasid was so helpful finding me the perfect car. It was a great experience working with him and the rest of the staff at DCH Honda.

Absolutely fantastic work!! Wasid is someone so down to earth who will go and search whatever way possible to make you happy with your car! He is super helpful! 5 STARS

Wasid is the best knowable and caring for what costumers are looking for and what needed .

This is now my 4 Honda! I had an excellent experience! Very quick process! Wasid Khan is very knowledgeable and professional!

Wasid was great to work with and the buying experience was so easy and efficient. I explained my needs and budget and they exceeded my expectations. Highly recommend this salesperson and the dealer.

Great experience. The honored the numbers we discussed upfront. Christian was great. All fast and efficient. I would definitely come back here

Wasid was a great help! Easy and quick and answered all my questions. Very kind.

If i could give 0 stars I would for how they handle cash buying customers. Used Service department damaged my car and refused to fix it correctly. DO NOT BUY A CAR HERE. I bought a 2018 Honda Civic EX from DCH Paramus Honda in cash and in full. I brought it back under my 30-day warranty window because the passenger-side LaneWatch camera wasn't calibrated. Instead of fixing it like a professional dealership, the Used Car Director, Jose Hernandez, tried to cheap out to save his department's budget. He ordered a cheap mirror off EBAY which arrived in the wrong colored part. When it arrived blue instead of black, his mechanics secretly tried to perform a sloppy camera-swap into my original mirror shell. They used metal prying tools and force, which completely damaged the internal structural brackets, left the clips exposed, and violently chewed up and ruined my factory plastic molding. When I mentioned this to him on the lot, Jose admitted it looked terrible but then tried to gaslight me by claiming my car had a “'previous aftermarket mirror” a complete lie to hide their own structural property damage. I escalated the issue to the Service Director, Daniel Talbot, and the General Manager, Wael Yunes. Instead of ordering a complete factory OEM mirror assembly to fix the structural brackets his mechanics snapped, Talbot and Jose emailed me confirming they are trying to force me to accept a cheap plastic “mirror cap” patch-job to cover up the broken base. Jose Hernandez then emailed me calling this a “goodwill courtesy” repair. This dealership severely damaged a cash-paying customer's vehicle through a deceptive, unapproved eBay repair, and is now actively refusing to replace the complete assembly they broke. I have a full email chain of this unprofessional runaround and I am filing formal fraud and property damage claims with the New Jersey Division of Consumer Affairs and Lithia Motors Corporate. If you look at the other 1-star reviews, damaging customer cars and trying to cover it up is a regular pattern for this facility. Avoid DCH Paramus Honda at all costs.