Reviews
Don’t work with them full of lies!
Don’t work with them full of lies! The price you see is not the price you get!
Don’t work with them full of lies!
Don’t work with them full of lies! The price you see is not the price you get!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Paul, I am sorry to read about your experience. We always strive to provide honest transactions, and I would like to learn more about your visit to work toward making things right and improving our processes moving forward. If you are willing to discuss this further, please reach out. Thank you, Wael Yunes - General Manager - wyunes@dchusa.com
Mi gran agradecimiento a John Tavarez por su
Mi gran agradecimiento a John Tavarez por su profesionalismo y su servicio optimo en la venta de mi nuevo auto, lo cual me siento totalmente satisfecho con el servicio
Mi gran agradecimiento a John Tavarez por su
Mi gran agradecimiento a John Tavarez por su profesionalismo y su servicio optimo en la venta de mi nuevo auto, lo cual me siento totalmente satisfecho con el servicio
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Felicitaciones por su nuevo auto! Nos alegra saber que John y nuestro equipo hicieron de esta experiencia algo tan positivo. Gracias por elegir DCH Paramus Honda, esperamos verle de nuevo!
Todo muy rapido y un excelente servicio
Todo el servicio prestado por el dealers fue de primera y
Todo el servicio prestado por el dealers fue de primera y muy profesional sus trabajadores
Todo el servicio prestado por el dealers fue de primera y
Todo el servicio prestado por el dealers fue de primera y muy profesional sus trabajadores
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Gracias por la amable reseña! Apreciamos su apoyo y esperamos su próxima visita en DCH Paramus Honda.
I’ve been a loyal customer of DCH Paramus Honda for
I’ve been a loyal customer of DCH Paramus Honda for years. In 2009, I bought a Honda Civic. In 2012, I returned it after lease and bought another car. In 2019, I purchased an Odyssey. Back then, Kadir Karagoz was our sales rep – a real gentleman who always helped us honestly and respectfully. But everything changed after he retired. In 2022, I came back to buy another car for my daughter – a 2023 Civic Sport. That’s when I got my first taste of betrayal. They pushed the “market shortage” excuse and charged me $5,000 over MSRP. I didn’t want to ruin the moment for my daughter, so I stayed silent. But I never forgot. Then came the real fraud. I had purchased the Lifetime Oil Change Program, but when my daughter recently went in for an oil change, they charged her $74.95 She didn’t know better and paid it. When I saw the invoice at home, I was shocked. We called them, and of course, they played the “Oops, our mistake” game and issued a credit. But it didn’t stop there. I went in later for rim repair and transmission fluid change. Guess what? On the invoice, I saw the $74.95 credit – but right below it, they added a $75 “miscellaneous” charge to cancel it out! How stupid do you think your customers are?! This is manipulation and fraud, plain and simple. You’re hoping people don’t check the details. I did. And from now on, I’m done with DCH Paramus Honda. I will never recommend this dealership to anyone, and I advise everyone to double-check every line on their invoices. Do not trust them blindly. DCH Honda has gone from trustworthy to shady.
I’ve been a loyal customer of DCH Paramus Honda for
I’ve been a loyal customer of DCH Paramus Honda for years. In 2009, I bought a Honda Civic. In 2012, I returned it after lease and bought another car. In 2019, I purchased an Odyssey. Back then, Kadir Karagoz was our sales rep – a real gentleman who always helped us honestly and respectfully. But everything changed after he retired. In 2022, I came back to buy another car for my daughter – a 2023 Civic Sport. That’s when I got my first taste of betrayal. They pushed the “market shortage” excuse and charged me $5,000 over MSRP. I didn’t want to ruin the moment for my daughter, so I stayed silent. But I never forgot. Then came the real fraud. I had purchased the Lifetime Oil Change Program, but when my daughter recently went in for an oil change, they charged her $74.95 She didn’t know better and paid it. When I saw the invoice at home, I was shocked. We called them, and of course, they played the “Oops, our mistake” game and issued a credit. But it didn’t stop there. I went in later for rim repair and transmission fluid change. Guess what? On the invoice, I saw the $74.95 credit – but right below it, they added a $75 “miscellaneous” charge to cancel it out! How stupid do you think your customers are?! This is manipulation and fraud, plain and simple. You’re hoping people don’t check the details. I did. And from now on, I’m done with DCH Paramus Honda. I will never recommend this dealership to anyone, and I advise everyone to double-check every line on their invoices. Do not trust them blindly. DCH Honda has gone from trustworthy to shady.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're truly disappointed to learn about your recent experiences, especially given your long history with us. It's never our intention to make any of our valued customers feel misled or unappreciated. We take these allegations seriously and would like the opportunity to discuss this further and make things right. Please contact me so we can address your concerns properly. Thank you, Daniel Talbot - Service Manager - dtalbot@dchusa.com
Went to Dch Paramus Honda, I had the pleasure of being
Went to Dch Paramus Honda, I had the pleasure of being helped by Hamad and Wael. The experience was wonderful. I can’t talk enough about them. I would highly recommend them
Went to Dch Paramus Honda, I had the pleasure of being
Went to Dch Paramus Honda, I had the pleasure of being helped by Hamad and Wael. The experience was wonderful. I can’t talk enough about them. I would highly recommend them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Royce, we are thrilled you were so well taken care of by Hamad and Wael! Thank you for choosing DCH Paramus Honda!
I bought a honda civic from Maria, she was excepcional,
I bought a honda civic from Maria, she was excepcional, very profesional, she show me everithing on the car, she tok care of me 100 percent, she wanted to make dure i understood the completely
I bought a honda civic from Maria, she was excepcional,
I bought a honda civic from Maria, she was excepcional, very profesional, she show me everithing on the car, she tok care of me 100 percent, she wanted to make dure i understood the completely
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alejandro, thank you for choosing DCH Paramus Honda and for sharing your kind words about Maria and the team. See you next time for another attentive and knowledgeable experience!
Hamad was an outstanding salesman.
Hamad was an outstanding salesman. He took care of all my needs throughout my career buying experience. 10/10 Highly Recommend
Hamad was an outstanding salesman.
Hamad was an outstanding salesman. He took care of all my needs throughout my career buying experience. 10/10 Highly Recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you enjoyed working with Hamad! Thank you for choosing DCH Paramus Honda and for sharing your feedback! We wish you safe travels ahead!
Buena atención y recomendación la que recibí, me alegra
Buena atención y recomendación la que recibí, me alegra haber sido atendido por Sr Maria
Buena atención y recomendación la que recibí, me alegra
Buena atención y recomendación la que recibí, me alegra haber sido atendido por Sr Maria
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alejandro, gracias por elegir DCH Paramus Honda y por compartir tus amables palabras sobre María y el equipo. ¡Nos vemos la próxima vez para otra experiencia atenta y profesional!
Hamad was an outstanding salesman.
Hamad was an outstanding salesman. He took care of all my needs throughout my career buying experience. 10/10 Highly Recommend
Hamad was an outstanding salesman.
Hamad was an outstanding salesman. He took care of all my needs throughout my career buying experience. 10/10 Highly Recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's wonderful to hear that Hamad was so helpful and attentive! Thank you for choosing DCH Paramus Honda and for recommending our team. Safe travels!
I recently had to service my car at Honda in Paramus and
I recently had to service my car at Honda in Paramus and Hamad provided me this excellent service of helping me book my appointment. He was very helpful. The service was done very efficiently with no troubles at all.
I recently had to service my car at Honda in Paramus and
I recently had to service my car at Honda in Paramus and Hamad provided me this excellent service of helping me book my appointment. He was very helpful. The service was done very efficiently with no troubles at all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to know Hamad and our team made your service experience smooth and efficient. Thank you for choosing DCH Paramus Honda. Safe travels ahead!
