Reviews
Max fleitas was an amazinf salesperson to work with for
Max fleitas was an amazinf salesperson to work with for my first pruchase thanks so much
Max fleitas was an amazinf salesperson to work with for
Max fleitas was an amazinf salesperson to work with for my first pruchase thanks so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently leased a Honda HR-V from DCH Paramus, and the
I recently leased a Honda HR-V from DCH Paramus, and the entire process was smooth, efficient, and completely stress free thanks to Harold Martin, Sunil Patel, and Chong Lee. Harold was an absolute pleasure to work with; easygoing, knowledgeable, and a true class act. DCH is lucky to have him on their team. Sunil made the financial side of things quick and seamless, while Chong helped with every aspect of my deal and went above and beyond to ensure everything was perfect. I couldn’t be happier with my experience and would highly recommend DCH Paramus Honda to anyone looking to lease or purchase a vehicle.
I recently leased a Honda HR-V from DCH Paramus, and the
I recently leased a Honda HR-V from DCH Paramus, and the entire process was smooth, efficient, and completely stress free thanks to Harold Martin, Sunil Patel, and Chong Lee. Harold was an absolute pleasure to work with; easygoing, knowledgeable, and a true class act. DCH is lucky to have him on their team. Sunil made the financial side of things quick and seamless, while Chong helped with every aspect of my deal and went above and beyond to ensure everything was perfect. I couldn’t be happier with my experience and would highly recommend DCH Paramus Honda to anyone looking to lease or purchase a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lauren, thank you for your fantastic review of our team! We’re happy to hear you had a seamless experience with Harold, Sunil, and Chong. We truly appreciate your recommendation and hope you enjoy your new Honda HR-V! -DCH Paramus Honda
Abel was an amazing sales person!
Abel was an amazing sales person! Enjoyed my purchase at DCH! Quick and to the point
Abel was an amazing sales person!
Abel was an amazing sales person! Enjoyed my purchase at DCH! Quick and to the point
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Felix, we are pleased to see that Abel delivered an amazing and efficient purchase experience here at DCH Paramus Honda! Thanks for sharing your experience! See you next time!
Don’t work with them full of lies!
Don’t work with them full of lies! The price you see is not the price you get!
Don’t work with them full of lies!
Don’t work with them full of lies! The price you see is not the price you get!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Paul, I am sorry to read about your experience. We always strive to provide honest transactions, and I would like to learn more about your visit to work toward making things right and improving our processes moving forward. If you are willing to discuss this further, please reach out. Thank you, Wael Yunes - General Manager - wyunes@dchusa.com
Mi gran agradecimiento a John Tavarez por su
Mi gran agradecimiento a John Tavarez por su profesionalismo y su servicio optimo en la venta de mi nuevo auto, lo cual me siento totalmente satisfecho con el servicio
Mi gran agradecimiento a John Tavarez por su
Mi gran agradecimiento a John Tavarez por su profesionalismo y su servicio optimo en la venta de mi nuevo auto, lo cual me siento totalmente satisfecho con el servicio
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Felicitaciones por su nuevo auto! Nos alegra saber que John y nuestro equipo hicieron de esta experiencia algo tan positivo. Gracias por elegir DCH Paramus Honda, esperamos verle de nuevo!
Todo muy rapido y un excelente servicio
Todo el servicio prestado por el dealers fue de primera y
Todo el servicio prestado por el dealers fue de primera y muy profesional sus trabajadores
Todo el servicio prestado por el dealers fue de primera y
Todo el servicio prestado por el dealers fue de primera y muy profesional sus trabajadores
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Gracias por la amable reseña! Apreciamos su apoyo y esperamos su próxima visita en DCH Paramus Honda.
I’ve been a loyal customer of DCH Paramus Honda for
I’ve been a loyal customer of DCH Paramus Honda for years. In 2009, I bought a Honda Civic. In 2012, I returned it after lease and bought another car. In 2019, I purchased an Odyssey. Back then, Kadir Karagoz was our sales rep – a real gentleman who always helped us honestly and respectfully. But everything changed after he retired. In 2022, I came back to buy another car for my daughter – a 2023 Civic Sport. That’s when I got my first taste of betrayal. They pushed the “market shortage” excuse and charged me $5,000 over MSRP. I didn’t want to ruin the moment for my daughter, so I stayed silent. But I never forgot. Then came the real fraud. I had purchased the Lifetime Oil Change Program, but when my daughter recently went in for an oil change, they charged her $74.95 She didn’t know better and paid it. When I saw the invoice at home, I was shocked. We called them, and of course, they played the “Oops, our mistake” game and issued a credit. But it didn’t stop there. I went in later for rim repair and transmission fluid change. Guess what? On the invoice, I saw the $74.95 credit – but right below it, they added a $75 “miscellaneous” charge to cancel it out! How stupid do you think your customers are?! This is manipulation and fraud, plain and simple. You’re hoping people don’t check the details. I did. And from now on, I’m done with DCH Paramus Honda. I will never recommend this dealership to anyone, and I advise everyone to double-check every line on their invoices. Do not trust them blindly. DCH Honda has gone from trustworthy to shady.
I’ve been a loyal customer of DCH Paramus Honda for
I’ve been a loyal customer of DCH Paramus Honda for years. In 2009, I bought a Honda Civic. In 2012, I returned it after lease and bought another car. In 2019, I purchased an Odyssey. Back then, Kadir Karagoz was our sales rep – a real gentleman who always helped us honestly and respectfully. But everything changed after he retired. In 2022, I came back to buy another car for my daughter – a 2023 Civic Sport. That’s when I got my first taste of betrayal. They pushed the “market shortage” excuse and charged me $5,000 over MSRP. I didn’t want to ruin the moment for my daughter, so I stayed silent. But I never forgot. Then came the real fraud. I had purchased the Lifetime Oil Change Program, but when my daughter recently went in for an oil change, they charged her $74.95 She didn’t know better and paid it. When I saw the invoice at home, I was shocked. We called them, and of course, they played the “Oops, our mistake” game and issued a credit. But it didn’t stop there. I went in later for rim repair and transmission fluid change. Guess what? On the invoice, I saw the $74.95 credit – but right below it, they added a $75 “miscellaneous” charge to cancel it out! How stupid do you think your customers are?! This is manipulation and fraud, plain and simple. You’re hoping people don’t check the details. I did. And from now on, I’m done with DCH Paramus Honda. I will never recommend this dealership to anyone, and I advise everyone to double-check every line on their invoices. Do not trust them blindly. DCH Honda has gone from trustworthy to shady.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're truly disappointed to learn about your recent experiences, especially given your long history with us. It's never our intention to make any of our valued customers feel misled or unappreciated. We take these allegations seriously and would like the opportunity to discuss this further and make things right. Please contact me so we can address your concerns properly. Thank you, Daniel Talbot - Service Manager - dtalbot@dchusa.com
Went to Dch Paramus Honda, I had the pleasure of being
Went to Dch Paramus Honda, I had the pleasure of being helped by Hamad and Wael. The experience was wonderful. I can’t talk enough about them. I would highly recommend them
Went to Dch Paramus Honda, I had the pleasure of being
Went to Dch Paramus Honda, I had the pleasure of being helped by Hamad and Wael. The experience was wonderful. I can’t talk enough about them. I would highly recommend them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Royce, we are thrilled you were so well taken care of by Hamad and Wael! Thank you for choosing DCH Paramus Honda!
I bought a honda civic from Maria, she was excepcional,
I bought a honda civic from Maria, she was excepcional, very profesional, she show me everithing on the car, she tok care of me 100 percent, she wanted to make dure i understood the completely
I bought a honda civic from Maria, she was excepcional,
I bought a honda civic from Maria, she was excepcional, very profesional, she show me everithing on the car, she tok care of me 100 percent, she wanted to make dure i understood the completely
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alejandro, thank you for choosing DCH Paramus Honda and for sharing your kind words about Maria and the team. See you next time for another attentive and knowledgeable experience!
Hamad was an outstanding salesman.
Hamad was an outstanding salesman. He took care of all my needs throughout my career buying experience. 10/10 Highly Recommend
Hamad was an outstanding salesman.
Hamad was an outstanding salesman. He took care of all my needs throughout my career buying experience. 10/10 Highly Recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you enjoyed working with Hamad! Thank you for choosing DCH Paramus Honda and for sharing your feedback! We wish you safe travels ahead!