Reviews
Great place to buy a car
Phil Campbell is your guy every nice understanding doesn’t pressure you love working with him everytime you call him he there to help you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrible follow up and acknowledgment of customer loyalty!
Too much to explain to explain in 25 words less. All I can say is this team need training on how to follow up with customers. My experience was horrible from beginning till end.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sulaie, we are very sorry if your experience with us was negative, and can assure you that we will look into this. If you would like to further discuss your visit with us, please contact us at your earliest convenience.
Excellent service
I had the best and easiest experience. I traded in my car and bought 2018 car in a less than an hour. Every one went above and beyond to help me. They did an amazing job. Thank you guys and superb job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Twenty thousand mile serve
Came and waited for car, gave approximate time and cost for service. All worked out good! Greeted upon entrance, attended to quickly. Everyone professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience and feedback. Our customer's experience is very important to us and we are happy your Mercedes-Benz Service experience went well. Thank you again and have a nice day.
Satisfied
I brought my car for service and was given a rental. I was trying to understand why I would be getting a 40,000 mile service on a car with 25,000 which I still do not understand. My service representative told me he would call in the morning to tell me weather or not I would pick up my car that day or wait until after the weekend. When I called him because I was on a time schedule he called back later sounding annoyed that I called.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Our customer's experience is very important to us and I'm sorry to hear that you had not been called in a timely manner. We will be addressing this with our advisors. Thank you for taking the time to share your experience and feedback.
Excellant
Good people, not pretentious. Great experience. I never fill out reviews but this car buying experience was nice. Everyone were genuine and polite and just down to earth people selling high quality vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was pleasant and efficient
I have known the sales person Michael Messina for over 20 years. This must be our 4th or 5th Mercedes he helped us to enjoy. He always has been courteous. pleasant , efficient and fair. I would recommend him at any opportunity I 'll have. I have met Karol Pelc for the first time last week. He also was a gentleman and very competent professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andrew Franco was terrific!
I'd like to take this time to say a true thank you To Andrew Franco, who made my lease purchase a pleasure. from beginning to end, 3 days, and delivered my car to Manhattan. and provided me with a turkey solution for my automotive needs. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing
Robinson was very knowledgeable and professional. He understood my needs and overexceeded my expectations. I will definitely recommend this dealership to anyone trying to make an investment on a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Great Delivery of car was excellent Henry is very good person to work with He deliverd the car to my house in New York Great service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
