Reviews
Richard has been great, professional and answered all our...
Richard has been great, professional and answered all our questions. Finance (Sean), BMW genius (Crystal) and service (Bob) were also very attentive and helpful A+++
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Richard who was professional and attentive to your questions. It is also wonderful to know that Sean, Crystal, and Bob provided great service and we hope that you will visit us again soon! Have a good day!
Extremely Satisfied
Euna is an extraordinary sales rep. I have had the pleasure of purchasing 2 cars from her at this dealership. Threes years ago she provided me with the same extraordinary service. She is the only reason that this new purchase was made along with the Manager Vincent Joseph. Each time I purchased with Euna I have always been extremely satisfied she provides excellent customer service educating you on the vehicle and the amenities. Her kind, courteous and patient demeanor as well as the way she ,devotes her time to her customer is rewarding. Euna and Vinny is the only reason why this purchase was made. Although I was unhappy with the Financing and the extremely high note it was worth me returning so that Euna could get credit for the sale. I recommend this dealership if she is the sales rep and if Vinny is Managing. I truly Love My Car❤️
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to know that you have had good experiences with us and that Euna has been an extraordinary sales representative in both your car purchases. It is also great to know that Joseph was helpful during the processes and we will make sure to share your kind words. We appreciate you recommending us and we look forward to any future visits! Enjoy your car!
Happy with my BMW purchase.
Great service all in all. All team were helpful . Jason Lee, Richard Viole & Chris Pak, Thank you. Great Preview. Great sales & proffessional. And price is very good. Thx
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You are very welcome, AJ. Thank you for the opportunity to assist you. Come back and visit soon.
Couldn't have been easier
Yesterday, I had the pleasure to work with Angelo, Euna and Gage in the delivery of my new 3 series BMW. Every step of the process, from start to finish, was was handled professionally and expeditiously. They took the time to explain all of the features of the car and patiently entertained my numerous questions. I would recommend the team at BMW of Tenafly to anyone thinking of acquiring a BMW!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your BMW! Your recommendation for our team is truly appreciated and we wish you safe and happy driving! Thanks for sharing your review.
Patient and Helpful!
Richard was really great to work with! He was patient and helpful through the whole process, never making me feel pressured. I highly recommend him!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review and rating! We are delighted to know that your experience with us went well and that Richard was great to work with by being patient and helpful throughout the whole process. We appreciate you recommending us and we hope to see you again soon.
Another Great Experience
We recently purchased a CPO vehicle from Tenafly BMW and worked with Richard Viole this time. He helped me figure out which model I wanted, was extremely knowledgeable, efficient, responsive and highly professional. All in all the experience was flawless and we will continue to return to this dealership as we have over the past 20 years. All team members in Finance and Service are exceptional as well, and Crystal, the Produce Genius, is phenomenal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that our team provided you with excellent service. Thank you so much for sharing your experience!
Wonderful Experience
They have it all covered! From Jason Lee the General Manager to Ricki Shamen of sales to Sean Mohammed the finance manager, there is no better all round team out there. I was greeted with a smile from the moment I walked in the door. All the staff is courteous and polite and the overall atmosphere is clean and attractive and had a feel of luxury. I highly recommend not only the dealership - one of the best I have been through - but the people there as well. It was such a wonderful experience - thank you all!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that our team provided you with excellent service. Thank you so much for sharing your experience!
BMW of Tenafly
Great to work with such a knowledgeable and flexible sales person. Richard listened to our requirements and offered many solutions. We’d been shopping for awhile as our lease was expiring and Richard made it so easy for us to find the right car.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Richard is excellent at pairing vehicles to the needs of our guests. Thank you for giving him the opportunity. Congratulations on your new vehicle. Let us know if there is anything else that we may do for you.
Nice Experience
We worked with Charles Carmona who was very knowledgeable and pleasant. He was not pushy at all but was very good with follow up. I would definitely recommend him!
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- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for the great review! We are thrilled to know Charlie has given you excellent service. We appreciate your business and hope to see you again!
Excellent service
Excellent and efficient assistance and service in the sale of a new vehicle. I would highly recommend the sales team at BMW in Tenafly NJ.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We appreciate it!
