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DCH Kay Honda

(9,278 reviews)
Visit DCH Kay Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 13 awards
2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (848) 208-3594 (848) 208-3594
Used (848) 208-3511 (848) 208-3511
Service (888) 510-2776 (888) 510-2776

Reviews

(9,278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Kay Honda from DealerRater.

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Both gentlemen, pat and mr reeves excellent at what they

Both gentlemen, pat and mr reeves excellent at what they do a great reflection on Honda. This is my second experience leasing a vehicle from Honda and one member of my family has purchased five cars from you. Think that says something

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you to you and your family for your business here at DCH Kay Honda. We are pleased to know you enjoyed working with Pat and Mr. Reeves during your most recent visit. Enjoy your new vehicle, and please, feel free to reach out should any future needs arise.

The staff are very pleasant , helpful and knowledgeable.

The staff are very pleasant , helpful and knowledgeable. I was in and out in an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this kind review, Larry! We are pleased to hear about your experience and we look forward to your next visit.

T'kyea was so understanding and so helpful not pushy at

T'kyea was so understanding and so helpful not pushy at all, she helped us understand the difference between leasing and financing and what will better suit us. Even though we didn't go the leasing route we still left DChkay Honda feeling like we got the best possible deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We are pleased to know Tkeya was able to address your questions and help you make an informed decision based upon your needs. We hope you are enjoying your new vehicle and look forward to your next visit.

Consumer response

I look forward to my next visit as well, I recently returned on 3/14 and Ray & T'kyea sat with me explaining further features and benefits from my purchase. T'ykea even joined me in the vehicle to explain features and functions that were foreign to me and has given me a greater understanding of how to employ functions in my vehicle to further increase my safety and enjoyment.

Sales person Tkeya Crimes was friendly and helpful.

Sales person Tkeya Crimes was friendly and helpful. Financial person Ray Furslew was knowledgeable. Both employees made it a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your buying experience here at DCH Kay Honda! We are pleased to know you enjoyed working with Tkeya and Ray, and will be sure to pass along these kind comments.

Great Service !

Great Service ! Eric was the best !!!He knew what I wanted and search all over and found the car I wanted!! Love him! If you want great service ,ask for Eric.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Bobbie, thank you for recommending our team member, Eric. It was a pleasure having you here at DCH Kay Honda and we hope to see you again in the future.

Great inspection, turnaround time and service.

Great inspection, turnaround time and service. I appreciate the uber ride home and the speedy service to get me back in the drivers seat. Kudos to the team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy to have reunited you and your vehicle as quickly as possible! It is a pleasure knowing you found our service accommodations to be helpful and we hope to have you back at DCH Kay Honda for any future needs. Until then, drive safe!

Eric absolutely blew me away with his service and i can’t

Eric absolutely blew me away with his service and i can’t speak highly enough of him and how accommodated he made me feel. Do not hesitate to go to dch kay and especially not to see Eric. If your a first time buyer or younger he will take care of you. The entire process from Eric my salesman to Pete in finance was phenomenal and completely no pressure from start to finish. Can’t say enough good things about Eric and my overall experience. My only complaint is that he can’t birth my first child.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Dillion, thank you for this excellent review. Our team appreciates you and your business just as much as you have shown appreciation for us. We enjoyed getting to work with you throughout this purchase and will be sure to share your kind feedback with Eric. Until next time, enjoy your new car!

Great experience!

Great experience! Justin was very patient and kind! He went above and beyond to help me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team member, Justin. We are pleased to know that he went above and beyond your expectations and hope you will keep us in mind should any future needs arise. Until then, enjoy the road ahead!

I received efficient and very satisfactory service.

I received efficient and very satisfactory service. The service advisor was knowledgeable and when I wanted to know about my options about a particular issue, the solution suggested was not only appropriate but also financially affordable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our service team. We are pleased to know you were able to work with your advisor towards a solution that fit your budget. If there is anything further we can do to help, please don't hesitate to reach out!

Mickey is the best and only want to deal with him.

Mickey is the best and only want to deal with him. Exceptional customer relations all round, and could not ask for more. Have two CRV that service regularly, and only buy my cars at DCH.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Kathy, thank you for your loyalty to the DCH family. We truly appreciated the business you provide us and have enjoyed working with you and your CRVs. Until next time, drive safe.