Reviews
battery failure
I took my car in with no appointment to have the dealer diagnose the cause of my battery draining every few days, necessitating a jump of my car. My car was diagnosed and fixed within 2 hours. Great work Ramon and DCH Kay Honda!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you decided to stop by. We're always ready to help!
Excellent experience. Completely solved the problem.
I had a problem with my brakes. I was told it was my fault with which I will not argue. I did have this problem since I purchased the car and failed to have it checked out when I should have. Through the time I owned the car I repeatedly took it to Honda Universe in Lakewood, since it was closer to my home, for repair. Through the years several attempts were made to repair the vehicle including replacing the front brakes. Problem still not solved. Finally I brought it to DCH Honda in Eatontown. Problem was diagnosed and solved in one day. I feel I have a new car. Repair also included new front brakes to replace the ones installed at Lakewood 6 months ago. The service I received was excellent and I will be returning for future service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Well, we're so glad we could get that fixed for you. We definitely look forward to your next service visit!
Great job at good price
went in for front brakes and rotors cut .was out in hour half and done at a fair price after calling around to others i just did not trust those other places I left feeling good that i had honda do it and know i got quality parts and proffessional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this review and the compliments! We really appreciate it!
Excellent Customer Service
Dave Radice made our car purchase a wonderful and timely experience. We've worked with Dave for several years now and he's very friendly, extremely helpful and so knowledgeable about each car and truck. Dave makes the overall car purchase experience stress free. We will continue to work with Dave for a long time to come:)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic! It brings us so much joy knowing that we can continue to re-earn your business. We'll let Dave know how much you enjoy his service and look forward to seeing you again!
Awsome customer service
I was referred to carlos from a friend and he made the numbers happen how i wanted them no stress no back and 4th got it down to the point also came from jersey to long island to drop off the vehicle cantnnot get any better service then this, i definitely recommend carlos
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Carlos! He's certainly one of the many great staff members that allow us to provide such great service.
Great Service
Great service, on time scheduling, very helpful service employee. Complete service inspection points report gives clear indication of maintenance needed. All around I'm quite happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill, reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our team and we hope to see you again.
Incredible Overall Experience
This is my 2nd purchase from DCH Kay Honda and it far exceeded even my expectations from my first experience. Working with Scott from sales and Pat from finance, they made this such a great experience. They could not have been more kind, accommodating, and friendly! This will absolutely not be my last visit to DCH!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the amazing review! Scott and Pat are great employees, and I'll be sure to pass along the compliments. It will make their day! Come back and see us soon!
Excellent & Helpful Service
I had originally gone into the Eatontown dealership with the thought that I would be working with Nader Awad, who was a friendly face to have first spoken to. Mr. Awad was working with a customer, and for the reason to not make me wait too long, he recommended me to work with George. I have to say this was an excellent recommendation and I am very pleased. George was very attentive and was clear about wanting to get me into a car I loved while remaining in my price range. Being a college student, while also trying to build my credit, Mr. Kourmouzis got me in a clean, reliable, and fairly-priced vehicle. He made me feel super comfortable during this process, which is also crucial to note. I highly recommend working with George, as I plan to do so in the future. Very happy customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic! We're happy you enjoyed working with both Nader and George, because they're awesome!
Outstanding sales person and Dealership.
This is our 2nd purchase from DHC Kay Honda and we could have not been treated with better and have such professional service from Cat (outstanding sales person) and your dealership! We were very happy with our purchase of the 2019 Pilot Elite, and Cat went above and beyond our expectations in her explanations and professional salesmanship! She personally went to another dealership to pick up and deliver our Pilot to us with in 2 days! We will definitely recommend her as a sales person and your dealership to everyone! a great and no pressure experience! Thank you again, Cat for a wonderful experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Mark and Diana, for the wonderful review! We appreciate your loyalty to our dealership and the kind words about Cat! We hope you enjoy your new vehicle!
Had a great experience at Honda!!!
Arnaud Kegbe was a wonderful sales person. He had a lot of patience with us and really took his time to explain everything. I would highly recommend Honda and their cars. The experience was A+ and super easy. Their service department rocks too. My experience with Honda was great. I highly recommend them. No hidden anything. What you see is what you get with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the excellent review! We're flattered to hear that your experience with us was great. We look forward to taking care of any future needs that may arise!

 
         
       
           
           
           
           
           
           
           
           
           
          