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DCH Kay Honda

(9,278 reviews)
Visit DCH Kay Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 13 awards
2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (848) 208-3594 (848) 208-3594
Used (848) 208-3511 (848) 208-3511
Service (888) 510-2776 (888) 510-2776

Reviews

(9,278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Kay Honda from DealerRater.

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Got A Good Car or A Good Price

Megan internet sales and Art Smith was my sales person, I bought a car and really like it. Thank you would recommend to anyone of my friends.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful review. We really appreciate hearing from you and thank you for coming to see us! Please let us know if there is ever any way that we can be of assistance to you in the future. Sincerely, Ray DeSimone

love my new accord sport

i went to dch to just do some research and get pricing on an accord. upon walking in i was greeted by Ray Rivera. he was very upbeat and helpful. he truly made the made the car buying process stress free. he was very knowledgeable and did a great job helping me pick the car that was perfect for me. if you are in the market for a new Honda i recommend you go see Ray.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review! We really appreciate you letting us know about your recent visit to our dealership. I am glad to know that Ray was able to help you find the perfect car for you, and I hope that you will let us know if we can be of service to you in the future in any capacity. Thanks for making the choice to come to DCH Kay Honda! Sincerely, Ray DeSimone

Nader is the best

Nader in sales was amazing. He made sure I was happy with the price and the services I was being offered. Lindsay in finance made sure to be clear with my contract and everything that I was signing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide us with this review. Your satisfaction is extremely important to us. I am very glad that you were pleased with the level of service you received from both Nader and Lindsey. We really appreciate you making the choice to come to DCH Kay Honda, and I hope that you will let us know if there is ever anything that we can do to help you in the future. Sincerely, Ray DeSimone

Excellent

Scott did a great job showing me all the new features on my new car. He was very well spoken, broke down all the information for me needed to make my purchase. Easy to talk to and easy to deal with in negotiation. I highly recommend scott as a car dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review! We really appreciate your feedback and thank you for making the choice to come to DCH Kay Honda. Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Ray DeSimone

Purchased a used car

Dealt with Steve Gallo and was a breeze. Got a great deal and was a pleasure. Would definitely deal with him and Adrian the used car manager again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your recent visit to our dealership. I am so glad that your experience was a great one! We appreciate you making the choice to come in and see us, and hope you will let us know if we can ever assist you in the future in any way. Sincerely, Ray DeSimone

Excellent service

My experience buying my car at this dealership was excellent. The was no pressure, Scott answered all my questions and helped me get the deal I needed to drive away in the car I wanted. I was thrilled. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide us with this fantastic review. Your satisfaction is extremely important to us. I am happy to hear that you were very pleased with the level of service that you received. We appreciate you making the choice to come to DCH Kay Honda, and I hope that you will let us know if there is ever anything that we can do to be of service to you in the future. Sincerely, Ray DeSimone

Great experience

I had such a easy experience with them! Steve paciently answered all my questions and gave me a great deal that I couldn't say no. And the best part, I didn't felt pressure from enyone. Best dealership experience ever! Thank you Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this great review and 5 star rating! Your feedback and kind comments about Steve are greatly appreciated! I am so pleased that your experience was a great one, and I hope that you will let us know if there is ever any way that we can assist you in the future. Sincerely, Ray DeSimone

Excelllent service and very helpful

This was a wonderful dealership to work with. Everyone was so friendly an helpful. I had and interesting situation with the car I was trading in and everyone i had to deal with was very helpful and made it all work out. Megan is so friendly and knowledgeable and I owe a lot to her. She came out to meet us in the freezing cold and stuck with us thru the process and followed up with me to see how i was enjoying my new car and to make sure everything was going smoothly. While at the dealership I was indecisive and Nader and everyone else there were not pushy and let me take my time making my decision. I really appreciate that! Its a big decision and who wants to be making the wrong one! Thanks to Megan and everyone at DCH Kay Honda for the great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your recent interaction with our dealership. We always love hearing from our customers, and I am so pleased that your experience was an excellent one. If there is ever any way that we can be of service to you in the future, please let us know. Sincerely, Ray DeSimone

Friendly zone

The workers are very nice and excellent they treated my family and I very good with no problems answered our questions we had overall my experience was great being my first time at a dealer I would recommend it to who ever asked me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review and 5 star rating! we really appreciate you letting us know about your recent visit to our dealership. I am so glad that your experience was a good one and that the atmosphere was friendly. We always strive to deliver customer happiness, and I am so glad that you were pleased with the level of customer service you received. Thank you for making the choice to come in and see us. I hope that you will let us know if there is ever any way that we can assist you in the future. Sincerely, Ray DeSimone

Stressfree

After spending some time searching online at options, we were able to deal with Megan, I can not begin to explain how helpful she was! Helping to make sure we knew what to expect, what we needed and our options. She was so perky on the phone and even nicer in person! She was there to see us when we came in and to congratulate us upon completion. Such a difference from other dealerships. Such a pleasant experience dealing with Steve, he was able to meet all of our needs during our recent trade in, which they were able to help us leave our current finance without trouble. They were great working with us to ensure we were able to leave with our brand new 2016 Civic EX-T lease - (painfree)! He was professional and friendly. Sending everyone we know his direction. The atmosphere there is something that we've never experienced, will be going back for all our needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for letting us know this great feedback about your recent visit to our dealership! We really appreciate your kind comments about Megan and Steve. I am glad that you were very pleased with the level of customer service you received and that the process was a stress-free one. Your recommendation is greatly appreciated, and we thank you for choosing to come to see us! I hope you will let us know if there is ever anything we can do to be of help in the future in any way. Enjoy your 2016 Civic-EX-T! Sincerely, Ray DeSimone