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Pine Belt Nissan of Keyport

(528 reviews)
2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pine Belt Nissan of Keyport from DealerRater.

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I waist my time and my money. They charge me 1037.00 for...

I waist my time and my money. They charge me 1037.00 for check my check engine light and some noise, and guess what. The noises and the light still there, when I go back, they wants charge me another 916.00 fit “fix “ that issue..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.

I purchased my first car ever from this dealership and I...

I purchased my first car ever from this dealership and I didn’t have great credit , but Mike Weber really helped me and made it easy for me Didn’t try to up sell me on anything really helped me I will definitely go back and ask for mike Weber next time I need assistance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just got my 3rd straight car from here. Kevin Geiger took...

Just got my 3rd straight car from here. Kevin Geiger took care of us and he did an amazing job. The place was clean and they took the right precautions to keep us safe. We dealt with Buff 3 years ago and a Kevin yesterday. I will be back in 3 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience in MANY years

On May 23, 2020 I purchased my new Nissan Rogue Sport from Kevin Geiger of Pine Belt Nissan. I have purchased about 8 new vehicles in my life and this was by far the best experience at a dealership I have ever had. Kevin was so very friendly, knowledgeable and patient. This was my first new car in 10 years, so the bells and whistles (i.e. back up camera) were new to me. He was so easy to work with . Also, first time I didn't have to haggle over price. I was prepared with my game face for a finance battle.... not with Pine Belt. Usually the car buying process is at least 3 hours... we were out in just under 2. I recommend Pine Belt, and especially Kevin Geiger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

coolant fan issue

DO NOT BUY A NISSAN! Coolant fan issue that Nissan knows about and wont make it a recall. It will definitely break. Google it before buying. We own a 2016 pathfinder with 50,000 miles and it happened to us... And of course NOT COVERED under certified pre owned warranty... 800 dollars later... Will never by again. Also own a 2012 Honda pilot with 160,000 miles on it and Never had to fix a coolant fan! And horrible customer service too. Never again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great to work with. Got the car I wanted with no issues....

Great to work with. Got the car I wanted with no issues. Salesman was very professional. Will definitely be back as a customer very soon. Thanks Halim Assal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

FAKE SALE

Went to buy a Sentra for advertised “SALE PRICE”. Wasted my time. They would not sell the car for advertised sale price. Beware of fake add ons. Like$ 395. “Etching”. Extra DMV. Fees. Salesman states sale price is only to get you in here..............then they play with you for 2 hours,,,,,,then you walk out.........never again..........AVOID THIS PLACE. FAKE SALE......

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Excellent experience

Treated my husband and I like family. We couldn't ask for a better person to work with than Mandez Jones. Honest sincere and caring. Sounds strange for a car person but true, otherwise we would have left. Great selection of Rogue's. We took some time picking the best that matched our driving needs and Mandez negotiated an awesome price. Will recommend Mandez to anyone anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional service!

In 2010 I purchased a car at Keyport Pine Belt, as a single woman I feared I would be taken advantage of, but the total opposite happened. My salesman was awesome. I have patronized their service department ever since. I cannot stress enough the honesty and integrity of the employees there. Over the years I have been more than satisfied with the services they have offered, and I have never felt pressured to have maintenance done which wasn’t necessary, in fact just the opposite, I have always been informed about the needs of my vehicle but it has always been my choice of the repairs. Over the past 9 years I have never encountered a problem or rude employee. They’re employees are knowledgeable and courteous and go above and beyond to assist you in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Nick and Dan worked very hard to give me the best deal. Dan is hard working and honest. Thank you for doing the best job. I would recommend Working with Dan to all my friends.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.