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World Volkswagen of Neptune

(2,518 reviews)
Visit World Volkswagen of Neptune
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 386-5447 (888) 386-5447
Used (866) 688-4276 (866) 688-4276
Service (888) 301-0432 (888) 301-0432

Reviews

(2,518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of World Volkswagen of Neptune from DealerRater.

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Terrible Salesman

Do not go to Dean DeSantis. Worst Salesman I have ever met. Very rude and has an attitude. He is not even willing to try to negotiate and acted like he couldn't be bothered with making a sale. Will never return because of him.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchasing used Jeep Compass 2013

This dealership was very easy to work with. I received a great deal on my Jeep Compass 2013. I do not like calling back and forth, so every appointment was set up over email very smoothly. I was able to get a price on the car that was affordable for ME. I would definitely recommend checking out this dealership when searching for a new/used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jonathan Redwood General Sales Manager jonathanr@worldvw.com 732.455.0302

Great Experience!

Rino was super helpful! He made the process very easy and stress free. We will definitely be recommending World VW to friends and family in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jonathan Redwood General Sales Manager jonathanr@worldvw.com 732.455.0302

Jay at Lakewood

Very Helpful given my financial situation, I have two recent crashes so my credit application was far from a simple process to say the least

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Jay. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, Jonathan Redwood General Sales Manager jonathanr@worldvw.com 732.455.0302

Great experience at World Volkswagen

Jay and Steve were really quick on getting me I to a car. I came in with very little hope on leaving with a car. I left with a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for this amazing review, William! We really appreciate your business. Sincerely, Jonathan Redwood General Sales Manager jonathanr@worldvw.com 732.455.0302

World Volkswagen, great cars great service

Dino helped me lease a new Tiguan and the guys all worked really hard to get me a price I felt comfortable with. Great day, Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great review, William! We're glad to have Jay and Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jonathan Redwood General Sales Manager jonathanr@worldvw.com 732.455.0302

Great Experience

Dylan Amos was a great sales person! He was down to earth easy to talk to and made the whole transaction so painless. Will see him again when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Dylan Amos was a great sales person! He was down to earth easy to talk to and made the whole transaction so painless. Will see him again when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Dylan Amos was a great sales person! He was down to earth easy to talk to and made the whole transaction so painless. Will see him again when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Dylan and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jonathan Redwood General Sales Manager jonathanr@worldvw.com 732.455.0302

Great Experience

Dylan Amos was a great sales person! He was down to earth easy to talk to and made the whole transaction so painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nicole, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Jonathan Redwood General Sales Manager jonathanr@worldvw.com 732.455.0302