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Ray Chevrolet

(5,698 reviews)
Visit Ray Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 2:00pm
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Sales Service
Monday 9:00am–9:00pm 6:45am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 9 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (855) 216-8335 (855) 216-8335
Used (855) 220-6925 (855) 220-6925
Service (855) 219-3437 (855) 219-3437

Inventory

See all 342 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2001.
2020 GM Dealer of the Year our 5th award! We have been in the business for over 50 years and are one of the largest dealers in Northern IL and Southern WI. Located 45 miles outside of Chicago in Fox Lake visit us on route 12. Live out of town? We will pick you up at the airport or help assist with shipping arrangements. Ray's Price Promise..No Hidden Fees Upfront Pricing and Transparent Costs!
Named 2020 Dealer of the Year by General Motors! We can finance your dream vehicle today

Service center

Phone number (855) 219-3437

Service hours

Monday
6:45am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(5,698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Chevrolet from DealerRater.

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Geo and Cody are always helpful.

Geo and Cody are always helpful. But this probably be the last time I buy a car from Ray's

Geo and Cody are always helpful.

Geo and Cody are always helpful. But this probably be the last time I buy a car from Ray's

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Outstanding customer service, dealership is always clean

Outstanding customer service, dealership is always clean and tidy. The dealership went out of their way to make sure my truck was complete in a timely manner, Thanks

Outstanding customer service, dealership is always clean

Outstanding customer service, dealership is always clean and tidy. The dealership went out of their way to make sure my truck was complete in a timely manner, Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you highlighting our clean facility and the fast turnaround on your Chevrolet Silverado 1500. Our technicians are pleased to have completed your service efficiently so you could return to driving without delay. Thank you for sharing your experience. Ray Scarpelli 3 ray3@rays-cars.com

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Hugo and Pete were the guys who helped me get my 2018

Hugo and Pete were the guys who helped me get my 2018 Silverado truck! Both of them did a great job, and I could not be more pleased with my purchase! Thank you guys! That said, I can also thank accessories for her recommendation, along with Kyle from service! In a day where customer service has almost become a throwaway line and is non-existent, Ray has people who honestly show care and consideration for you as a customer while being very professional! A real pleasure to do business with so thanks guys and girls for being #1 in my book! Michael F. Anderson

Hugo and Pete were the guys who helped me get my 2018

Hugo and Pete were the guys who helped me get my 2018 Silverado truck! Both of them did a great job, and I could not be more pleased with my purchase! Thank you guys! That said, I can also thank accessories for her recommendation, along with Kyle from service! In a day where customer service has almost become a throwaway line and is non-existent, Ray has people who honestly show care and consideration for you as a customer while being very professional! A real pleasure to do business with so thanks guys and girls for being #1 in my book! Michael F. Anderson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your five-star experience securing your Chevrolet Silverado 1500 with Hugo. We’re glad our accessories and service teams provided professional care and consideration. Ray appreciates hearing that our customer-focused approach made doing business a pleasure. Ray Scarpelli 3 ray3@rays-cars.com

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Hugo and Pete were the guys who helped me get my truck!

Hugo and Pete were the guys who helped me get my truck! Both of them did a great job, and I could not be more pleased with my purchase! Thank you guys! That said, I sold cars in the 90's and I can also thank accesories

Hugo and Pete were the guys who helped me get my truck!

Hugo and Pete were the guys who helped me get my truck! Both of them did a great job, and I could not be more pleased with my purchase! Thank you guys! That said, I sold cars in the 90's and I can also thank accesories

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Hugo and your new Chevrolet Silverado 1500. We’re glad the accessories added value to your purchase. Enjoy the truck and thanks again for choosing us! Ray Scarpelli 3 ray3@rays-cars.com

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Fixed my problem in a timely fashion Fixed my problem in

Fixed my problem in a timely fashion Fixed my problem in a timely fashion. I wish you offered more of a discount, coupon wise

Fixed my problem in a timely fashion Fixed my problem in

Fixed my problem in a timely fashion Fixed my problem in a timely fashion. I wish you offered more of a discount, coupon wise

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your Chevrolet Colorado. We’re glad we could resolve your issue promptly and appreciate your suggestion for additional coupons. We look forward to helping you again soon. Ray Scarpelli 3 ray3@rays-cars.com

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Servicing was quick, staff was friendly and helpful as

Servicing was quick, staff was friendly and helpful as always. My car was ready to go earlier than I expected. It was a lovely gesture to share chocolate with customers in the waiting room since we scheduled service on Valentine's Day.

Servicing was quick, staff was friendly and helpful as

Servicing was quick, staff was friendly and helpful as always. My car was ready to go earlier than I expected. It was a lovely gesture to share chocolate with customers in the waiting room since we scheduled service on Valentine's Day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting our team’s prompt and friendly service. It’s great to hear your Chevrolet was ready ahead of schedule and that you enjoyed the Valentine’s Day chocolates. We look forward to assisting you again. Ray Scarpelli 3 ray3@rays-cars.com

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Hugo at Ray Chevrolet was great!

Hugo at Ray Chevrolet was great! He was super knowledgeable and helpful with assisting me in purchasing my Chevrolet Colorado.

Hugo at Ray Chevrolet was great!

Hugo at Ray Chevrolet was great! He was super knowledgeable and helpful with assisting me in purchasing my Chevrolet Colorado.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What a pleasure to hear Hugo’s expertise helped you with your Chevrolet Colorado purchase. We’re glad his guidance made the process effortless. Congratulations on your Colorado and thank you for choosing us. Ray Scarpelli 3 ray3@rays-cars.com

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Great service and sales always helping TJ in service

Great service and sales always helping TJ in service great ,second truck from Ray will back

Great service and sales always helping TJ in service

Great service and sales always helping TJ in service great ,second truck from Ray will back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us again for your Chevrolet Silverado 1500. It’s great to hear TJ provided excellent service and we’re here for whatever you need next. Ray Scarpelli 3 ray3@rays-cars.com

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The service department checked my vehicle in quickly and

The service department checked my vehicle in quickly and they started service on time. All aspects of the service department went well

The service department checked my vehicle in quickly and

The service department checked my vehicle in quickly and they started service on time. All aspects of the service department went well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review. We’re glad our service department checked in your Chevrolet quickly and began the work right on time. TJ and our team appreciate your feedback and look forward to serving you again. Ray Scarpelli 3 ray3@rays-cars.com

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Emma was great.

Emma was great. Very professional and patient throughout the whole buying process. Would definitely recommend.

Emma was great.

Emma was great. Very professional and patient throughout the whole buying process. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team offered professional and patient assistance during your purchase. Thank you for recommending us. Enjoy your Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

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