Reviews
Write a reviewGreat Customer Service!
I have always leased vehicles, but this is my first Cadillac and Kristina couldn't have made the transition easier, we looked at numerous vehicles and she was so patient with me - made sure I had everything I needed and wanted! She was amazing to work with and the entire team at open road is just great! Thank you for everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I bought a 2014 CTS a few weeks back at this dealership. Chris the Salesmen was very helpful and clearly knew all there was to know about the CTS. The whole group that I dealt with; Including Omar the Pre-sales manager and David the finance manager, were very professional. I liked that the entire sales process was low-pressure. And by the way, Cadillac is starting to put out some really good American alternatives to the typical European trendsetters. Good job guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great customer service
responsive and honest, answered all my questions without hesitation, vehicle I was looking at was not a match but would have purchased it based on conduct of the sales personnel
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very Happy
My wife and I stopped in on Saturday well armed with pricing and facts about the new XT5. We did many, many hours of research about the car and felt like it was the right fit for our growing family. We were very pleasantly surprised that there really was no negotiating needed with Dan and Paul. Both were very upfront and clear with their position. Understanding that the XT5 is brand new, and inventory is limited, we were able to get the car we wanted at a VERY fair price. We actually paid a little less than we were expecting based on some online pricing reviews. Overall, everyone there made our purchase extremely easy. The whole process from walking in to driving out with our new car took about three hours. Not bad. I would recommend them, specifically Dan, to anyone looking for a Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Prompt appointment, efficient service, friendly personnel, good result.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent customer service and service center!
It was a quick in and out service, very easy and great customer service!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Work on car
Prompt and friendly service, excellent experience. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always buy our cars here.
Everyone friendly and professional. Nice lounge to wait. Clean restrooms.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Personal attention
My experience was excellent! The hospitality and attention from the team was 1st rate! I would highly recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding!
Very dependable and professional dealership. They were very accommodating to all my needs, I would highly recommend them! They delivered exactly what I wanted at the best price and made the transaction go very smooth. Thank you Omar Sabla and Thomas Jackson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
