Reviews
Great service for my Chrysler Pacifica! Everyone was friendly, knowledgeable, and helpful. They made the whole process quick and easy. Highly recommend!
Great service for my Chrysler Pacifica! Everyone was friendly, knowledgeable, and helpful. They made the whole process quick and easy. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent prompt competent service. Greeted immediately. Kept updated on progress. Friendly folks. Clean comfortable waiting area.
Excellent prompt competent service. Greeted immediately. Kept updated on progress. Friendly folks. Clean comfortable waiting area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
River Front and their team is the best! This is y 3rd Jeep lease for my Co. Dan Spooner Always makes the process seamless, makes sure everything is set up correctly, explains everything. He awesome! And, Marilyn is also the best at her job with finance. She also makes sure the process is seamless, explains everything and ensures a smooth experience too. The best! The entire team, including service is exceptional! 10mout of 10!
River Front and their team is the best! This is y 3rd Jeep lease for my Co. Dan Spooner Always makes the process seamless, makes sure everything is set up correctly, explains everything. He awesome! And, Marilyn is also the best at her job with finance. She also makes sure the process is seamless, explains everything and ensures a smooth experience too. The best! The entire team, including service is exceptional! 10mout of 10!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mary Lynn in Finance was great she made my buy out go smooth. - John was also helpful
Mary Lynn in Finance was great she made my buy out go smooth. - John was also helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Moises helped us with our new car purchase and we couldn’t be happier with him! Thank you!
Moises helped us with our new car purchase and we couldn’t be happier with him! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The salesperson was very helpful in answering question about if it was possible to add a second seat to a specific electric van.
The salesperson was very helpful in answering question about if it was possible to add a second seat to a specific electric van.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
My experience at River Front Chrysler in North Aurora was nothing short of infuriating. If you value your time, your dignity, or even basic customer service, avoid this dealership at all costs. I brought my vehicle in under a Chrysler Max Care warranty, and instead of being treated like a valued customer, I was shamed for having the warranty in the first place. The staff made me feel like an inconvenience rather than someone who had invested in Chrysler’s own protection plan. Their attitude was dismissive, unprofessional, and completely unacceptable. To make matters worse, they kept my vehicle far longer than necessary, with little communication and zero accountability. Every interaction felt like I was being talked down to or brushed off. There are plenty of dealerships that respect their customers and honor the warranties they sell. River Front Chrysler is not one of them. Save yourself the frustration and take your business somewhere that actually deserves it.
My experience at River Front Chrysler in North Aurora was nothing short of infuriating. If you value your time, your dignity, or even basic customer service, avoid this dealership at all costs. I brought my vehicle in under a Chrysler Max Care warranty, and instead of being treated like a valued customer, I was shamed for having the warranty in the first place. The staff made me feel like an inconvenience rather than someone who had invested in Chrysler’s own protection plan. Their attitude was dismissive, unprofessional, and completely unacceptable. To make matters worse, they kept my vehicle far longer than necessary, with little communication and zero accountability. Every interaction felt like I was being talked down to or brushed off. There are plenty of dealerships that respect their customers and honor the warranties they sell. River Front Chrysler is not one of them. Save yourself the frustration and take your business somewhere that actually deserves it.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Miles my salesman was fantastic to deal with. Very genuine guy. Everyone at the dealership was great to work with. This is the second Ram I've bought with them.
Miles my salesman was fantastic to deal with. Very genuine guy. Everyone at the dealership was great to work with. This is the second Ram I've bought with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The Riverfront salesman and staff were professional, courteous, personable and helpful throughout the entire experience.
The Riverfront salesman and staff were professional, courteous, personable and helpful throughout the entire experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Tyler and everyone we talked to was attentive and listened to our needs and concerns.
Tyler and everyone we talked to was attentive and listened to our needs and concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car