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Burns Buick GMC

(162 reviews)
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ethan did an excellent job First time dealing with

Ethan did an excellent job First time dealing with with Burns GMC Will recommend and will be my go to dealership

Ethan did an excellent job First time dealing with

Ethan did an excellent job First time dealing with with Burns GMC Will recommend and will be my go to dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brought my son's Acadia in because one morning it would

Brought my son's Acadia in because one morning it would not shift into reverse and the CEL came on. It seemed to fix itself as the CEL went off. I brought it in anyway to be sure as it did show two codes. Eric and his team thoroughly checked everything possible for a day and a half and determined it was fine but he wanted everything well documented in case it happened again and it was out of warranty. They never were able to get the CEL on while at the shop after driving it for a bit. Great work by Eric and the tech's who worked on it.

Brought my son's Acadia in because one morning it would

Brought my son's Acadia in because one morning it would not shift into reverse and the CEL came on. It seemed to fix itself as the CEL went off. I brought it in anyway to be sure as it did show two codes. Eric and his team thoroughly checked everything possible for a day and a half and determined it was fine but he wanted everything well documented in case it happened again and it was out of warranty. They never were able to get the CEL on while at the shop after driving it for a bit. Great work by Eric and the tech's who worked on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I am very pleased with the service performed.

I am very pleased with the service performed. Knowledgeable and professional staff. Great recommendations on extending the life of my truck. I am very satisfied and will return again.

I am very pleased with the service performed.

I am very pleased with the service performed. Knowledgeable and professional staff. Great recommendations on extending the life of my truck. I am very satisfied and will return again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was treated great at the dealership.

I was treated great at the dealership. Sales,finance and delivery of my car went very good. I know what great service is,as I was a cars salesman for 15 years. They do it right .I would recommend dealing with this dealership

I was treated great at the dealership.

I was treated great at the dealership. Sales,finance and delivery of my car went very good. I know what great service is,as I was a cars salesman for 15 years. They do it right .I would recommend dealing with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went to Burns to check out the new 2024 Envision which

Went to Burns to check out the new 2024 Envision which just started to hit the dealerships long time waiting.DonHarrison was me sales consultant.He had my car appraised I didn't like the numbers this was a 2021 Envision sport pkg. with 33000 miles I told Don cars.com offered me more money.He took the offer to his sales manager who came back a better offer.Don did a very great job while I was finalizing the paper work he went to see if they finished detailing the car. This is the 4 Buick I purchased from Dom and Burns Buick great guys super dealership keep up good work.THANKS AGAIN TO DOM AND PIETRO.George B.

Went to Burns to check out the new 2024 Envision which

Went to Burns to check out the new 2024 Envision which just started to hit the dealerships long time waiting.DonHarrison was me sales consultant.He had my car appraised I didn't like the numbers this was a 2021 Envision sport pkg. with 33000 miles I told Don cars.com offered me more money.He took the offer to his sales manager who came back a better offer.Don did a very great job while I was finalizing the paper work he went to see if they finished detailing the car. This is the 4 Buick I purchased from Dom and Burns Buick great guys super dealership keep up good work.THANKS AGAIN TO DOM AND PIETRO.George B.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very rude people

Very rude person Dimas Henriquez was very unprofessional

Very rude people

Very rude person Dimas Henriquez was very unprofessional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buick GMC of Marlton treats you like family.

Burns Buick of Marlton treats you like famil, from their scheduling department to the service department. Tito in service dealt with the extended warranty company in order to get me the best price. He also provided me with a coupon for a discount on fuel injection service. Way to go and thank you.

Buick GMC of Marlton treats you like family.

Burns Buick of Marlton treats you like famil, from their scheduling department to the service department. Tito in service dealt with the extended warranty company in order to get me the best price. He also provided me with a coupon for a discount on fuel injection service. Way to go and thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The absolute best

Eric adds an amazing touch to having my vehicle serviced he keeps me informed of what my needs are as well as the cost so there?s never a surprise. He is and will always be my go to for all of my service needs.

The absolute best

Eric adds an amazing touch to having my vehicle serviced he keeps me informed of what my needs are as well as the cost so there?s never a surprise. He is and will always be my go to for all of my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Burns Buick Service - Marlton, NJ

Burns Buick is our #1 place we have our vehicles serviced. They are dependable, reliable and professional. The Service Manager is the best. Our vehicles have been serviced for over 20 years and it is more than a 10 rating

Burns Buick Service - Marlton, NJ

Burns Buick is our #1 place we have our vehicles serviced. They are dependable, reliable and professional. The Service Manager is the best. Our vehicles have been serviced for over 20 years and it is more than a 10 rating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealership!

Great experience!!! Found a pre owned Tahoe online, inquired about it and got a call fairly quickly. Set an appointment to go see the truck. Everything went smoothly from there. Warm, inviting and laid back (but professional) staff made the day very enjoyable.

Great dealership!

Great experience!!! Found a pre owned Tahoe online, inquired about it and got a call fairly quickly. Set an appointment to go see the truck. Everything went smoothly from there. Warm, inviting and laid back (but professional) staff made the day very enjoyable.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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