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Medford Ford

(272 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–9:00pm 7:30am–5:30pm
Wednesday 9:00am–9:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–9:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed

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Reviews

(272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Medford Ford from DealerRater.

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This is a great dealership. The sales staff is exceptional. JT and Jordan we're able to get me in my new vehicle within my budget. No pressure, just honest and knowledgeable service. I am very happy with my recent purchase. If you're looking to purchase a new or used car, don't pass this dealership up. They're great.

This is a great dealership. The sales staff is exceptional. JT and Jordan we're able to get me in my new vehicle within my budget. No pressure, just honest and knowledgeable service. I am very happy with my recent purchase. If you're looking to purchase a new or used car, don't pass this dealership up. They're great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on the new vehicle purchase Frances. So glad you are happy with your experience at Medford Ford. Safe travels and we look forward to seeing you again!

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I bought a 2023 Ford Escape with 4700 miles on it. It is brand new to Me. Everything was perfect and JT was very knowledgeable and kind. So happy to go back there. We purchased an Explorer in 2012 and traded it in for the new one. Medford Ford is where I always go for service and new tires too.

I bought a 2023 Ford Escape with 4700 miles on it. It is brand new to Me. Everything was perfect and JT was very knowledgeable and kind. So happy to go back there. We purchased an Explorer in 2012 and traded it in for the new one. Medford Ford is where I always go for service and new tires too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on the new Escape, thank you for the review and your continued business. We appreciate the review very much. We look forward to seeing you again - safe travels!

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Tom kept in touch with me and let me know what issues my truck had. Fast, efficient and well communucated. I appreciate the Team at Medford Ford !!!

Tom kept in touch with me and let me know what issues my truck had. Fast, efficient and well communucated. I appreciate the Team at Medford Ford !!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review Joe, we appreciate the high star rating and your business. Hope to see you again - safe travels!

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I was able to get the deal that worked for my budget with no problems.The buying process was the easiest I have ever experienced to buy a car .I will definitely give them my business in the future.

I was able to get the deal that worked for my budget with no problems.The buying process was the easiest I have ever experienced to buy a car .I will definitely give them my business in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Quick and efficient service. All work done as requested and on time. Gus is a knowledgeable Service Rep. Also attentive to customer needs.

Quick and efficient service. All work done as requested and on time. Gus is a knowledgeable Service Rep. Also attentive to customer needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much Frank - we appreciate the review, comments and your business. Hope to see you again - safe travels!

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Jordan was great filtering thru our wants and needs to find the right vehicle and JT was exceptional with final pricing and communicating the details of the paperwork and delivery questions. So much better going to a small dealership for personal attention without being surrounded by distractions.

Jordan was great filtering thru our wants and needs to find the right vehicle and JT was exceptional with final pricing and communicating the details of the paperwork and delivery questions. So much better going to a small dealership for personal attention without being surrounded by distractions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks David - so pleased you are happy with experience at Medford Ford, and we agree that both J.T. and Jordan provide great personal attention. Thank you for the kind words and safe travels!

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I would like to thank everyone, who help me pick out my dream car . Especially JT who made the process extremely easy for me.

I would like to thank everyone, who help me pick out my dream car . Especially JT who made the process extremely easy for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I would like to take everyone at Medford Ford for making my buying experience wonderful. Especially JT thank you everyone I really enjoyed my car.

I would like to take everyone at Medford Ford for making my buying experience wonderful. Especially JT thank you everyone I really enjoyed my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So glad you like the new ride Barb! thanks for the review - safe travels!

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Everyone was Awesome. Thank you Jordan for helping me get a beautiful Ford Bronco. I would definitely recommend Medford Ford to anyone looking for a new vehicle. Thank you again

Everyone was Awesome. Thank you Jordan for helping me get a beautiful Ford Bronco. I would definitely recommend Medford Ford to anyone looking for a new vehicle. Thank you again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Michael - we appreciate the review, high star rating, recommendation and your business. Safe travels - have fun with the Bronco.

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Great dealership friendly staff all willing to help. Would highly recommend getting your next car there

Great dealership friendly staff all willing to help. Would highly recommend getting your next car there

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Tim - Medford Ford really appreciates your business, the review, and kind words. Safe travels!

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