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ACE Ford

(556 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–4:00pm
Sunday Closed Closed

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Reviews

(556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ACE Ford from DealerRater.

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I was searching for a Ford Maverick Pick Up Truck for several months online. One day while passing ACE Ford I decided to stop in. I spoke to Anthony Zappile, Sales Manager, and told him what model Maverick I was looking for and the options I preferred. I already had a buyer for another vehicle we owned and Anthony matched CarMax's offer which saved me some additional sales tax money trading it into ACE Ford. Anthony was excellent to deal with and there was no high pressuring that I experienced at other local Ford dealerships. Anthony started searching for vehicles in the area and sent me several options via email. After 3 - 4 weeks of searching for the right vehicle, Anthony located one for me and I was also fortunate to get the Ford Employee Sales pricing promotion ongoing currently. Anthony handed me over to Mark Galiazzi, a salesman at he dealership, who assisted me by showing me the vehicle and how to use some of the eqiuipment and options and we completed some of the paperwork together. Once that was completed I met with Matt Ricci, another manager at the dealership to go over warrantees, the agreement of sale, and we electronically signed all of the documents, which saved a lot of time and was very easy to do. All 3 gentlemen mentioned were extremely professional, thouroughly answered my questions and concerns, and were not at all pressuring me to buy anything I did not want. This transaction was one of the smoothest and best encountered in all of my years purchasing vehicles for myself and children. I will definitely recommend ACE Ford to anyone considering purchasing a vehicle.

I was searching for a Ford Maverick Pick Up Truck for several months online. One day while passing ACE Ford I decided to stop in. I spoke to Anthony Zappile, Sales Manager, and told him what model Maverick I was looking for and the options I preferred. I already had a buyer for another vehicle we owned and Anthony matched CarMax's offer which saved me some additional sales tax money trading it into ACE Ford. Anthony was excellent to deal with and there was no high pressuring that I experienced at other local Ford dealerships. Anthony started searching for vehicles in the area and sent me several options via email. After 3 - 4 weeks of searching for the right vehicle, Anthony located one for me and I was also fortunate to get the Ford Employee Sales pricing promotion ongoing currently. Anthony handed me over to Mark Galiazzi, a salesman at he dealership, who assisted me by showing me the vehicle and how to use some of the eqiuipment and options and we completed some of the paperwork together. Once that was completed I met with Matt Ricci, another manager at the dealership to go over warrantees, the agreement of sale, and we electronically signed all of the documents, which saved a lot of time and was very easy to do. All 3 gentlemen mentioned were extremely professional, thouroughly answered my questions and concerns, and were not at all pressuring me to buy anything I did not want. This transaction was one of the smoothest and best encountered in all of my years purchasing vehicles for myself and children. I will definitely recommend ACE Ford to anyone considering purchasing a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have been going to ACE Ford for almost a decade. I lease my vehicles every three years. Mark Straup and Matt Ricci are like family to me. Mark is very upfront and honest with you but also at the end of the day you are happy! Mark went over and above with my lease this year and I’m very thankful. I love my car.

I have been going to ACE Ford for almost a decade. I lease my vehicles every three years. Mark Straup and Matt Ricci are like family to me. Mark is very upfront and honest with you but also at the end of the day you are happy! Mark went over and above with my lease this year and I’m very thankful. I love my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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John was a great help and made the experience wonderful. It was a pleasure dealing with staff at Ace Ford.

John was a great help and made the experience wonderful. It was a pleasure dealing with staff at Ace Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Easy no hassle process, great people to work with, Mark(salesman)knew the vehicle well, had conversation with the owner also,ACE Ford has a big history in the area, my second purchase from them, hope to continue doing business with ACE in the future

Easy no hassle process, great people to work with, Mark(salesman)knew the vehicle well, had conversation with the owner also,ACE Ford has a big history in the area, my second purchase from them, hope to continue doing business with ACE in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Very easy process of getting a new vehicle , joe was great! Very satisified with my vehicle and the deal i got i will be a repeat customer

Very easy process of getting a new vehicle , joe was great! Very satisified with my vehicle and the deal i got i will be a repeat customer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience at Ace Ford from the sales team to the general manager. Provided all options, made the process quick and easy, straightforward sales process and allowed an ample test drive to ensure this was the right decision for me

Excellent experience at Ace Ford from the sales team to the general manager. Provided all options, made the process quick and easy, straightforward sales process and allowed an ample test drive to ensure this was the right decision for me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joel, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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Mark was very helpful, knowledgeable answered all my questions. Ease of turning in previous lease.

Mark was very helpful, knowledgeable answered all my questions. Ease of turning in previous lease.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I always have a good experience at your dealer ship I have had a lot of Fords so I have spent a lot of time at ACE FORD.

I always have a good experience at your dealer ship I have had a lot of Fords so I have spent a lot of time at ACE FORD.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience. Knowledgeable technicians. Clean, professional service department The service team is top notch. Thanks

Great experience. Knowledgeable technicians. Clean, professional service department The service team is top notch. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service team is top notch! Fast, Accurate Service Every Time! It is a pleasure to get my vehicle serviced.

The service team is top notch! Fast, Accurate Service Every Time! It is a pleasure to get my vehicle serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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