New 877-468-9026 Dealer Website
Used 877-823-8600 Email Dealer
Service 888-903-3083

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Reviews

Average Ratings

4.8
Average based on 271 reviews.
  • Service Visit

    F-150.The service was completed in a timely manner and the staff checked crucial things like brakes and gave an honest accessment on how many more...

    Dealer Response

    Thank you, David, for the glowing review! Again, we appreciate your recommendation of Ace Ford and we hope to be of service again in the future.


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    F-150.The service was completed in a timely manner and the staff checked crucial things like brakes and gave an honest accessment on how many more miles were left on them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, David, for the glowing review! Again, we appreciate your recommendation of Ace Ford and we hope to be of service again in the future.


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  • Ace Ford is A+

    Very friendly service. Was met right away and told to pull car into their service area. Was then directed to a clean, comfortable waiting area wit...


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    Very friendly service. Was met right away and told to pull car into their service area. Was then directed to a clean, comfortable waiting area with plenty of places to sit and relax and enjoy fresh coffee. My service was completed faster than expected.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Safety Recall Work

    Technician forgot to record Serial # of air-bag so I had to return for a second visit in order for them to record the serial #

    Dealer Response

    We hope everything was completed to your satisfaction, Edward! At ACE Ford, we value our customers and we look forward to seeing you on your next ...


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    Technician forgot to record Serial # of air-bag so I had to return for a second visit in order for them to record the serial #

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We hope everything was completed to your satisfaction, Edward! At ACE Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • excellent service

    The service department does an excellent job, all the time! From personnel to the mechanics!


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    The service department does an excellent job, all the time! From personnel to the mechanics!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bad service

    They lie and are not good neighbors!! I called. My call was never returned. My spouse, went to the offices and was not, treated well.

    Dealer Response

    Sorry neighbor...We got plowed in too! Did you see our snow piles pushed on our sidewalk? ...We called the township as well....


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    They lie and are not good neighbors!! I called. My call was never returned. My spouse, went to the offices and was not, treated well.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sorry neighbor...We got plowed in too! Did you see our snow piles pushed on our sidewalk? ...We called the township as well....


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  • Mr. Rob Laird

    I have taken my cars to Ace for years and continue to do so.


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    I have taken my cars to Ace for years and continue to do so.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great paint job, horrible follow-up by manager

    I had some paint touch up's at Ace Ford and they did a great job. But the follow up from the pre-owned manager Anthony was terrible. To make a lon...


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    I had some paint touch up's at Ace Ford and they did a great job. But the follow up from the pre-owned manager Anthony was terrible. To make a long story short I was had to get my vehicle inspected in PA where I live. I was told the cost would be taken care of by Ace and arrangements would be made. I made my own arrangements and the cost was not taken care of, so I had to pay. When I called ACE I could never speak to Anthony directly so I left multiple message and sent an e-mail. When I finally received a call back he insured me that the check was mailed that day. Well 3 weeks later I still did not received the check. They only reason why I got the check, was driving to NJ and picked it up myself. Very disappointing follow up all around, which is very upsetting because my husband will be in the market for a new Ford vehicle in the near future

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Ms. Dolores Hill

    It is very accomodation at ACE Ford. The waiting space is very comfortable. The sales people and management make you feel at home. I never mind...

    Dealer Response

    Thank you for your kind words and review, Dolores. Please let us know if there's anything else we can do for you. Thanks so much for your positive...


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    It is very accomodation at ACE Ford. The waiting space is very comfortable. The sales people and management make you feel at home. I never mind waiting for my car. Service is wonderful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words and review, Dolores. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!


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  • Great service, terrific reception area.

    Besides the excellent car service, I do really appreciate the high tables and chairs available in the reception room. For those with with osteoar...


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    Besides the excellent car service, I do really appreciate the high tables and chairs available in the reception room. For those with with osteoarthritis it is a godsend. I thank the person(s) who recommended the furniture.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great service

    I hated the car I was in and joe really helped me get out of it

    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. We appreciate your review of our team, and the staff here at ...


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    I hated the car I was in and joe really helped me get out of it

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. We appreciate your review of our team, and the staff here at Ace Ford look forward to further serving you in the future!


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