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Hopkins Ford of Elgin

(530 reviews)
Visit Hopkins Ford of Elgin
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–1:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (847) 961-4303 (847) 961-4303
Used (847) 961-4270 (847) 961-4270
Service (847) 961-4302 (847) 961-4302

Reviews

(530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hopkins Ford of Elgin from DealerRater.

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Excellent Experience

The entire staff from owner's, to Mgr., to Finance were really super to work with. They were not pushy and listened to what I was really looking for and needed for my vehicle needs. I ended up with a great deal and would recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

best dealership around !

I purchased my 2nd ford focus hatchback yesterday and couldnt be more pleased with the service I received. Tony was so friendly and made my experience there delightful. I will definitely be going back here for my future purchases and I without a doubt recommend anyone looking to purchase a ford to go to Hopkins Ford. Thanks Tony !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

Fun, Exciting, Car Buying Experience

We have been purchasing and leasing cars from Ron Hopkins since 1992. That is the reason we worked with Jason Milburn on the purchase of a 2014 Escape. Communication with Jason by e-mail and phone was very positive and precise on the information requested. When we met at the dealer the vehicle that we talked about was waiting for us to look over with the options we discussed. Jason let us test drive at our leisure, and answered all our questions with no hesitation or pressure and made us feel comfortable and secure on our purchase. My wife could not Sync her phone correctly, and Jason cheerfully took the time to resolve the problem. Jason made the entire lease process easy and fun (if you can say buying a car is fun). Thank you Jason.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
8 people out of 8 found this review helpful.

Great Experience for a First Time Buyer

My wife and I visited Hopkins Ford simply because it was our local Ford dealership, but I'd highly recommend them to anyone even if it wasn't right in their neighborhood! We worked with Tony Nykolajcuyk was friendly and very knowledgeable. The entire sale process from test drive to loan signing was low pressure and low stress, and I felt that I received a fair deal. I know I'll be back to Hopkins, both for future car purchases and repair/maintenance. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
5 people out of 5 found this review helpful.

Hopkins is Best!

Over the decades, my family has used many car dealerships. But Ron Hopkins Ford in Elgin, Il is the best- Hands Down! Also, Jason Milburn has our vote as the very best Salesman. Adding to this, the many staff helping us out were both professional and friendly. All of them proved experts in finding the absolute best ways for us to get the very most,- while costing us the very least. So our experience at Hopkins this week was truly unique due to receiving all the best service that any car dealership could possibly offer! P.S. we appreciate the very courteous Hopkins family members that made us feel comfortable (i.e. Ron, Jay, & Jeff). Thank You all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
6 people out of 6 found this review helpful.

Hopkins Ford is Best!

Over the decades, my family has used many car dealerships. But Ron Hopkins Ford in Elgin, Il is the best- Hands Down! Also, Jason Milburn has our vote as the very best Salesman. Adding to this, the many staff helping us out were both professional and friendly. All of them proved experts in finding the absolute best ways for us to get the very most,- while costing us the very least. So our experience at Hopkins this week was truly unique due to receiving all the best service that any car dealership could possibly offer! P.S. we appreciate the very courteous Hopkins family members that made us feel comfortable (i.e. Ron, Jay, & Jeff). Thank You all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

NeighborDan, Thank you so much for the kind words. We will make sure to share them with Jason and if you need anything during the life of your vehicle you know were always here to help. Regards, The Hopkins Family

Jason Milburn, good guy!

I recently purchased a slightly used Ford Flex from Ron Hopkins Ford and was pleasantly surprised how the experience went. I never was pressured and thought the negotiations ended up with a fair deal for both parties. Jason Milburn made the whole thing go quite smoothly. My brother asked me how it went and I told him he should consider Ron Hopkins Ford when it comes time to buy his next truck.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
6 people out of 6 found this review helpful.

Jason Milburn

Jason took very good care of us throughout the entire process. Made sure we knew everything about our 2014 Escape before we left. The trade in value for a car was great! Made the whole car buying process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

Very thorough and informative!

From the moment I arrived Jason was friendly and very thorough. He answered every question I had and when I didn't know the questions to ask he provided me with additional information based on commonly asked questions. He made sure I understood everything and helped me get situated in my new car. However, even from the beginning I never felt pressured to buy a car or additional features. He listened to what I needed and provided me with the information to make my decision from that point. Jason was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

April Geijer

I would never go anywhere else! Everyone was friendly and really helpful! They really went out if their way to help us out! Thank you Ron Hopkins ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.