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Toyota World of Lakewood

(2,166 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed 7:30am–1:00pm
2017 state dealer award
View 7 awards
2017 state dealer award 2017 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(2,166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota World of Lakewood from DealerRater.

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Fit an out-of-towner into a busy service schedule. Very grateful to the service staff for accommodating me and allowing me to continue on my journey.

Fit an out-of-towner into a busy service schedule. Very grateful to the service staff for accommodating me and allowing me to continue on my journey.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Weary Traveler, it's awesome our service team could help out so promptly and efficiently. Thank you for choosing and recommending Toyota World of Lakewood! Safe travels ahead!

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the service was good but I spent 634 dollars and then hit with a 3% on the bill i feel if you spend that much you should not be charged for using a xredet card who carries that kind of money not knowing what has to be done not happy

the service was good but I spent 634 dollars and then hit with a 3% on the bill i feel if you spend that much you should not be charged for using a xredet card who carries that kind of money not knowing what has to be done not happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback, Edward. We’re glad you were pleased with the service, though we wish we could have delivered a five-star experience. We will pass your remarks along to the right person and hope you'll give us another chance to earn your full confidence in the future. - Toyota World of Lakewood

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Experience was excellent. Salesman was great to work with. Very happy with the vehicle. One item… the pinstripes are black and cannot be seen. Dillon mentioned that the color can be changed. I was thinking about silver or white as a second choice. Please let me know. This is a top rating. Thanks again. John Kent

Experience was excellent. Salesman was great to work with. Very happy with the vehicle. One item… the pinstripes are black and cannot be seen. Dillon mentioned that the color can be changed. I was thinking about silver or white as a second choice. Please let me know. This is a top rating. Thanks again. John Kent

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi John, thank you for the 5-star review of Toyota World of Lakewood! We're glad you had a great sales experience and are happy with your vehicle. Please contact us about changing the pinstriping color. Safe travels!

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Today I had my car serviced at Toyota World of Lakewood. My service advisor was Steve. Everything was handled very d we efficiently and professionally by Steve. He kept me informed, told me exactly what was going to be done this morning to my car After it was finished, he took the time to explain when my next service was due & what would be done to my car at that visit. Very pleased!

Today I had my car serviced at Toyota World of Lakewood. My service advisor was Steve. Everything was handled very d we efficiently and professionally by Steve. He kept me informed, told me exactly what was going to be done this morning to my car After it was finished, he took the time to explain when my next service was due & what would be done to my car at that visit. Very pleased!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your glowing feedback, Michael! We're so pleased you're satisfied with Steve's excellent service and communication. We look forward to helping you again here at Toyota World of Lakewood!

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Toyota World of Lakewood is an excellent place to get exceptional maintenance on my vehicle. From beginning to end, you're recognized as a valued client. Advisor Lindasue and foreman Alex give me the details of the issues that are plaguing my 2012 rav4 in a single stroke and guide me through options that are best possible. Both the advisor and foreman are outstanding, and I must say, are the reason I keep coming back. Thank you.

Toyota World of Lakewood is an excellent place to get exceptional maintenance on my vehicle. From beginning to end, you're recognized as a valued client. Advisor Lindasue and foreman Alex give me the details of the issues that are plaguing my 2012 rav4 in a single stroke and guide me through options that are best possible. Both the advisor and foreman are outstanding, and I must say, are the reason I keep coming back. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're grateful for your loyal and praising review of our team at Toyota World of Lakewood. We value your feedback and look forward to seeing you in the future!

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G8 service Told me everything and it didn't take long. I was very satisfied

G8 service Told me everything and it didn't take long. I was very satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Here at Toyota World of Lakewood, we are always thankful for positive feedback from our customers. Thank you, Robert!

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I’ve been using this dealership now for approximately 30 years. It’s an excellent dealership with exceptional employees. They really care about you and your car. They’re very polite and knowledgeable and always keep you informed step-by-step in the progress of your visit.

I’ve been using this dealership now for approximately 30 years. It’s an excellent dealership with exceptional employees. They really care about you and your car. They’re very polite and knowledgeable and always keep you informed step-by-step in the progress of your visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for your continued trust and support over the years, Andy! We truly appreciate your loyalty and your kind words about our team. We are committed to providing top-notch service every time at Toyota World of Lakewood!

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Great service visit yesterday for my Tacoma. Lynda was my advisor and she was fantastic to work with—super pleasant and right to the point. The maintenance was done quickly and correctly. Five stars for Lynda!"

Great service visit yesterday for my Tacoma. Lynda was my advisor and she was fantastic to work with—super pleasant and right to the point. The maintenance was done quickly and correctly. Five stars for Lynda!"

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rupert, thank you for choosing Toyota World of Lakewood and for sharing your support for Lynda! We appreciate your business and look forward to sharing your feedback with her and the rest of the team. Take care!

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An excellent, very professional customer service They checked my vehicle, very good service recommend it because the outside workshops are more expensive

An excellent, very professional customer service They checked my vehicle, very good service recommend it because the outside workshops are more expensive

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Guillermo, we are so happy to hear that you had a professional and straightforward experience with our team. Thank you for choosing Toyota World of Lakewood!

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I was very happy with the surface I never had a problem they always very helpful and keep you up-to-date but have to be done. I really truly appreciate it and I wanna thank the person who did it all. Thank you so much from the bottom of my heart Tina Cochran.

I was very happy with the surface I never had a problem they always very helpful and keep you up-to-date but have to be done. I really truly appreciate it and I wanna thank the person who did it all. Thank you so much from the bottom of my heart Tina Cochran.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tina, hearing your feedback made our day! It was a pleasure to work with you, and it means so much to know our team kept you informed every step of the way. All of us at Toyota World of Lakewood wish you safe travels ahead!

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