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Toyota World of Lakewood

(1,250 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed 7:30am–1:00pm
2017 state dealer award
View 7 awards
2017 state dealer award 2017 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota World of Lakewood from DealerRater.

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Excellent

My sales man Bob no pressure just helpful he spent several hours and was extremely oatient. I went back and forth several times.. spoke with other customers that were just as impresses with Bob

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional and reliable

It's quick, clean and reliable. The people working there are very friendly and very professional. I would recommend Toyota of Lakewood to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Speed of service. Thorough explanations of what?s going on with the car.nnnnnnnnnn non non non nnn nnn nnn nnn mmm mmm mmmm mmmmm

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First 10,000 miles

I felt like the people there genuinely cared about me. Jack in service was great. I feel I was treated fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tacoma service

Friendly advisors, punctual service,comfortable and clean waiting area it was just a very nice experience great first time impression. Very nice dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service, price were fair

service reps are great, work done on time, Both Steve and Jack are very friendly and professional as are the rest for the staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly service

The employees in general all seem to make an effort to look at, speak to, and acknowledge the customers in some way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A great place to have repairs done

Treated in a professional and timely manner..Even the free refreshments were excellent. Very nice waiting area. Free car wash was also a pleasant surprize

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exemplary service and Comfy waiting area

I have been a customer for over 15 years and am more than pleased with the promptness, friendliness, and courtesy of the staff, in addition to the excellent workmanship of the mechanics. Bravo Lakewood Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service at TOYOTA WORLD,

Angel and Linda are always pleasant and knowledgeable. Doesn't take long to get an appointment. Repairs are done quickly and they way your car to boot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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