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Honda of Toms River

(5,524 reviews)
Visit Honda of Toms River
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (973) 737-2154 (973) 737-2154
Used (973) 737-2158 (973) 737-2158
Service (973) 737-2166 (973) 737-2166

Reviews

(5,524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Toms River from DealerRater.

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Great service !

Great service ! Manager checked to assure all was good. They had my truck ready on schedule all fixed !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Honda of Toms River and that your truck was ready on schedule. Our team always strives to ensure everything is just right for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Honda of Toms River Team

Charged me a higher interest rate than what website

Charged me a higher interest rate than what website states for a credit score that’s more than 800 and more than 10000$ down payment. The price on my car was 4000$ (including taxes and fees)more than what was discussed. Reading yelp reviews for Honda of Toms River, cheating people seems to be the norm. We been loyal customers for twenty years, and this is how you cheat us? You are in the business to make money, but this is being greedy.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

Reliable, friendly, prompt, they operate quite

Reliable, friendly, prompt, they operate quite efficiently, clean premises, happy workers, and a history of good service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about our reliable and friendly service at Honda of Toms River. It's great to hear that you noticed our clean premises and happy team, as we strive to provide an efficient and positive experience for our customers. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

The sales staff at Honda Toms River are very personable

The sales staff at Honda Toms River are very personable and professional regardless of the issue.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Cheryl! We truly appreciate your kind words about our personable and professional sales staff at Honda of Toms River. We're committed to providing excellent service to all our customers. We look forward to welcoming you back in the future! Sincerely, The Honda of Toms River Team

Emily was a pleasure to work with and negotiations were

Emily was a pleasure to work with and negotiations were reasonable and respectful. We’ve already recommended her and Tom’s River Honda to family due to the no-nonsense experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience with Emily at Honda of Toms River. It's great to know that you found our negotiations reasonable and respectful. We truly appreciate your recommendation to family and friends! We look forward to serving you again in the future. Sincerely, The Honda of Toms River Team

Emily was great, she found me the type of vehicle I was

Emily was great, she found me the type of vehicle I was looking for and in the price range I wanted.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your feedback! We’re so glad to hear that Emily was able to help you find the perfect vehicle within your price range. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

¡Excelente servicio!

¡Excelente servicio! Muy atento y dispuesto a ayudar a todos amabilidad dispuestos a resolver todo

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

¡Gracias por su comentario positivo! Apreciamos mucho que haya tomado el tiempo para compartir su experiencia en Honda of Toms River. Nos alegra saber que recibió un excelente servicio y que nuestro equipo estaba dispuesto a ayudarle. Esperamos verlo nuevamente pronto. ¡No dude en compartir su experiencia con otros! Sincerely, The Honda of Toms River Team

The service and sales were all quick, courteous and kind.

The service and sales were all quick, courteous and kind. They go out of their way to make sure you are comfortable and have what you need.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you found the service and sales experience at Honda of Toms River to be quick, courteous, and kind. Our team strives to ensure that you feel comfortable and well taken care of. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

I am always treated with respect and care.

I am always treated with respect and care. The staff members are courteous and helpful. I trust my vehicle at Honda of Tom’s River service department. Dean was fabulous.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us at Honda of Toms River. We're thrilled to hear that you felt respected and cared for during your visit, and we're glad that Dean was able to assist you so well. Trust in our service department means the world to us. We look forward to serving you again soon! Sincerely, The Honda of Toms River Team

Emily was great.

Emily was great. Friendly, not pushy. Knew her product. Did not like Frank. Had to insist on checking additional bank rates. Not fond of extreme warranty negotiations

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Emily, for your feedback! We're glad to hear that Emily provided you with a friendly and knowledgeable experience at Honda of Toms River. We appreciate your honesty regarding your interaction with Frank and will take your comments into consideration to improve our service. If you have any further concerns, please feel free to contact us. We hope to see you again! Sincerely, The Honda of Toms River Team