Reviews
Disappointed.
Disappointed. But in the end, All is fixed. Wish they listened to me in beginning. It shd not cost to connect car to plug in.
Disappointed.
Disappointed. But in the end, All is fixed. Wish they listened to me in beginning. It shd not cost to connect car to plug in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
My engine maintenance light came on.
My engine maintenance light came on. Made an appointment with Gateway. John Moro service coordinator was fabulous very patient and helpful. Did not meet the service tech but the video they made of checking my car was very informative. When they were Finnish they washed my car and everything was very clean. Would definitely recommend service at this dealership. I felt they had my best interest
My engine maintenance light came on.
My engine maintenance light came on. Made an appointment with Gateway. John Moro service coordinator was fabulous very patient and helpful. Did not meet the service tech but the video they made of checking my car was very informative. When they were Finnish they washed my car and everything was very clean. Would definitely recommend service at this dealership. I felt they had my best interest
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your detailed feedback about our services. It's great to know that the video was helpful and you found value in our team’s efforts. Thanks for recommending Gateway Toyota; we hope all remains well with your vehicle's maintenance.
Professional sales team and the service department went
Professional sales team and the service department went above and beyond. Highly recommend Gateway for either.
Professional sales team and the service department went
Professional sales team and the service department went above and beyond. Highly recommend Gateway for either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words about our team, and we're pleased to hear that you had a great experience with both sales and services at Gateway Toyota. Thank you for the recommendation.
Customer oriented, kept me informed on the progress and
Customer oriented, kept me informed on the progress and explained all maintenance to be performed.
Customer oriented, kept me informed on the progress and
Customer oriented, kept me informed on the progress and explained all maintenance to be performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to know the experience provided by our team met your expectations. Thank you for choosing Gateway Toyota.
I stopped by gateway Toyota because my car needed a
I stopped by gateway Toyota because my car needed a 15,000 mile check up. I did not buy my car there. The staff was entirely professional and friendly. From the woman who took the reservation to the folks who did the service.
I stopped by gateway Toyota because my car needed a
I stopped by gateway Toyota because my car needed a 15,000 mile check up. I did not buy my car there. The staff was entirely professional and friendly. From the woman who took the reservation to the folks who did the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your visit for the 15,000-mile check up. It's wonderful to hear that our team was able to assist you professionally and kindly. Thank you for taking the time to share your experience with us at Gateway Toyota.
We appreciate your visit for the 15,000-mile check up. It's wonderful to hear that our team was able to assist you professionally and kindly. Thank you for taking the time to share your experience with us at Gateway Toyota.
It was a pleasure dealing with them.
It was a pleasure dealing with them. They are extremely efficient when it comes to service.
It was a pleasure dealing with them.
It was a pleasure dealing with them. They are extremely efficient when it comes to service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad to hear that our team at Gateway Toyota met your expectations.
The constant contact and letting the customer know in
The constant contact and letting the customer know in advance what needs to be done is key to their outstanding customer service.
The constant contact and letting the customer know in
The constant contact and letting the customer know in advance what needs to be done is key to their outstanding customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's efforts to keep communication clear and timely. We wish you well.
I went in for a warranty recall on my battery and they
I went in for a warranty recall on my battery and they did not pressure me into getting everything fixed and telling me that everything is great and I don’t need to do anything until October. So I will be there in October with bells on.
I went in for a warranty recall on my battery and they
I went in for a warranty recall on my battery and they did not pressure me into getting everything fixed and telling me that everything is great and I don’t need to do anything until October. So I will be there in October with bells on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to hear you had a great experience with our team here at Gateway Toyota. Looking forward to seeing you in October.
Pleasant atmosphere, customer service was excellent,
Pleasant atmosphere, customer service was excellent, service was fast and reliable on how much everything would cost
Pleasant atmosphere, customer service was excellent,
Pleasant atmosphere, customer service was excellent, service was fast and reliable on how much everything would cost
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a positive experience with us. Our team works hard to maintain those standards, and your feedback helps confirm that mission. Have a great day.
From coming in till the end, professional, quick clean
From coming in till the end, professional, quick clean comfortable they told me three hours only took two hours
From coming in till the end, professional, quick clean
From coming in till the end, professional, quick clean comfortable they told me three hours only took two hours
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair