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Gateway Toyota

(511 reviews)
Visit Gateway Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (888) 873-5845 (888) 873-5845
Used (855) 587-7586 (855) 587-7586
Service (855) 587-7635 (855) 587-7635

Reviews

(511 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Steve made the leasing process extremely smooth.

Steve made the leasing process extremely smooth. He was very knowledgeable And also very helpful After afterwards to help me with any tech in the car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback about the leasing process and tech support. Our team at Gateway Toyota is here to assist you with anything you need. Thank you for choosing us.

I am very happy for my car that I bought there.

I am very happy for my car that I bought there. Everything is nice over there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with us at Gateway Toyota. We're glad you are satisfied with your car and our service. We appreciate your support.

Please do not use this dealer for anything very dishonest

Please do not use this dealer for anything very dishonest I bought a car and it had major issues right out of the gate returned car they fixed 1 issue and left other issue unresolved without fixing it and I am now out over a thousand dollars and no resolution once I bought the car they would not help me get to problem keeps breaks ng down please I beg you do not trust these horrible business people and especially there phony sales people cd

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Gateway Toyota, and I would like the opportunity to discuss the condition of the vehicle you purchased from our Sales Team. Can you please send your contact information to me? I look forward to hearing from you. Greg Repose General Manager Gateway Toyota P: 732-818-3110 Email: grepose@penskeautomotive.com 

Professional sales team and the service department went

Professional sales team and the service department went above and beyond. Highly recommend Gateway for either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your kind words about our team, and we're pleased to hear that you had a great experience with both sales and services at Gateway Toyota. Thank you for the recommendation.

Rob Long was exceptional at keeping me updated finding

Rob Long was exceptional at keeping me updated finding the real problems and getting it fixed timely professionally with a ton of patience and explaining everything clearly doesn't slap you with bogus things to repair but does a great job truly caring for you vehicle and keeping it in top shape looking forward to a continued relationship with superb service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to hear that our team provided excellent service and clear communication. Looking forward to serving your vehicle needs in the future. Safe driving from all of us at Gateway Toyota.

My son is very happy as we bought a car in very good

My son is very happy as we bought a car in very good condition at a good price. It was a very good experience for us as Steven Taylor was there to help us during the entire process. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the recommendation. It’s wonderful to hear about your positive experience with our team at Gateway Toyota.

Dealer gave me a better deal after a mix up and tore up

Dealer gave me a better deal after a mix up and tore up old contract and made a new one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to hear our team could resolve your issue. Thank you for sharing your experience with Gateway Toyota.

Just bought a new car from them.

Just bought a new car from them. Was a painless process. Team I worked with were professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Gateway Toyota. It's wonderful to hear that the process was smooth and our team took care of your needs. Safe travels in your new car!

Sales were great.

Sales were great. The motor vehicle process is terrible Hopefully it will all work out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

If there are any further issues with the motor vehicle process, do reach out to us at Gateway Toyota. We appreciate your understanding and wish you well.

My wife and I have been Toyota customers for many years

My wife and I have been Toyota customers for many years and have enjoyed positive experiences in our purchases at another dealership. However, Gateway took it to another level. Sales Consultant Joe Carino was patient, knowledgeable and most of all, he listened to what we wanted. Professional in every measurable area. Thank you…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful experience at Gateway Toyota. It's great to know that our team exceeded your expectations in every area. We appreciate your thoughtful feedback and support.