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The Chevrolet Exchange

(1,114 reviews)
Visit The Chevrolet Exchange
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (847) 739-9888 (847) 739-9888
Used (847) 457-8031 (847) 457-8031
Service (847) 739-9897 (847) 739-9897

Reviews

(1,114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Chevrolet Exchange from DealerRater.

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I had an outstanding experience purchasing my 2023 Tahoe

I had an outstanding experience purchasing my 2023 Tahoe LT from Chevy Exchange! Before coming here, I visited several other dealerships and honestly didn’t have the best experiences. There were pushy sales tactics, a lack of transparency, or just not feeling heard. That all changed the moment I connected with Rob and Danny. They went above and beyond to make the process smooth, honest, and genuinely enjoyable. They were friendly, knowledgeable, and never once made me feel pressured. Just helpful every step of the way. It’s clear they truly care about their customers and take pride in doing things the right way. I left feeling confident in my purchase and thankful I found a team I could actually trust. If you’re shopping around, do yourself a favor and check out Chevy Exchange. I’ll absolutely be back for my next one. These guys have earned a lifelong customer!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear about your outstanding experience purchasing your 2023 Tahoe LT at The Chevrolet Exchange. It’s fantastic that Rob and Danny could provide you with a smooth and enjoyable process. We truly appreciate your kind words about our team's commitment to customer care and transparency. We look forward to welcoming you back for your next vehicle! Thank you for trusting us! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Fuad, Lance, and Daly were all great to work with.

Fuad, Lance, and Daly were all great to work with. They took great care of us and we got a great car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! I'm thrilled to hear that Fuad, Lance, and Daly provided excellent care during your visit to The Chevrolet Exchange. It's fantastic that you found a great car! We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Matt and Danny coordinated to get me the vehicle I wanted

Matt and Danny coordinated to get me the vehicle I wanted at a price that worked. I had all my questions answered and a very smooth experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that both Matt and Danny provided you with a seamless experience while helping you find the vehicle you wanted at a great price. Your satisfaction is our priority at The Chevrolet Exchange. We hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Great buying experience no hassle, pleasure to deal with

Great buying experience no hassle, pleasure to deal with and everyone was very helpful and hoping now the delivery goes well as I am picking up car tomorrow

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Stephen! We truly appreciate your positive feedback about your buying experience at The Chevrolet Exchange. It's great to hear that our team was helpful and that you found the process hassle-free. We're excited for you to pick up your car tomorrow and hope the delivery goes smoothly. We look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

I specifically went to the Chevy Exchange even though I

I specifically went to the Chevy Exchange even though I live further away now, knowing that I would have a good experience. The sales and financing team did not disappoint and purchasing the new vehicle I wanted couldn't have been easier.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you chose The Chevrolet Exchange even with the distance, and that our sales and financing team made your vehicle purchase a smooth experience. We appreciate your trust in us and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

He was friendly, nice and patient he was able to explain

He was friendly, nice and patient he was able to explain and answer some questions we had for him about the car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We're delighted to hear that our team was friendly, nice, and patient while addressing your questions about the car. We appreciate your feedback and look forward to assisting you again at The Chevrolet Exchange! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

The team at this dealership has absolutely the best

The team at this dealership has absolutely the best customer service experience I’ve ever had. Matt and Danny are personable, and attended to all my questions right away. They also listened to my requests and provided me with the best car options. From the start to the end they exceeded my expectations and went above and beyond working with me through each question and request. The paper work process was ready, so when I arrived to finalized the purchase it didn’t take a long time like other places I’ve been to. I will definitely make my other car purchases with them. It was a pleasant experience and I’d recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Kris! I am thrilled to hear that you had an exceptional experience with Matt and Danny at The Chevrolet Exchange. It's great to know that our team was able to assist you promptly and provide the best car options tailored to your needs. I appreciate your recommendation, and we look forward to helping you with your future car purchases. See you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Great experience at the dealership!

Great experience at the dealership! Fuad was great to work with and was able to help us seamlessly through the purchasing experience.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear you had a great experience at The Chevrolet Exchange. Fuad is indeed a valuable member of our team, and we're glad he could assist you throughout the purchasing process. We look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

This is now the third vehicle that I have purchased with

This is now the third vehicle that I have purchased with the Chevy Exchange and Danny and Rob. They are knowledgeable, fair, and meticulous. There is no other dealership that I would feel comfortable purchasing a vehicle from.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your loyalty to The Chevrolet Exchange and are thrilled to hear that your experiences with Danny and Rob have been so positive. Your comfort and satisfaction mean everything to us. We look forward to assisting you again in the future for your next vehicle purchase! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

The entire team was great.

The entire team was great. We have bought 7-8 vehicles over the years from The Chevy Exchange and it has always been a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your loyalty to The Chevrolet Exchange and are thrilled to hear that you’ve had great experiences with our team over the years. It’s customers like you that make our work so rewarding. We look forward to assisting you with your next vehicle purchase! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com