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The Chevrolet Exchange

(1,121 reviews)
Visit The Chevrolet Exchange
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (847) 739-9888 (847) 739-9888
Used (847) 457-8031 (847) 457-8031
Service (847) 739-9897 (847) 739-9897

Inventory

See all 207 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2006.
The Exchange has been family owned and operated for over 30 years. Our simple motto Expect the Exceptional expresses our core belief in the Golden Rule which means you will be treated as we would like to be treated. At The Exchange we pride ourselves on providing the best automobile purchase experience you will ever have. Our promise to you is that we will always be straightforward honest and fair.
Exceptional Service Exceptional Prices. You can always Expect The Exceptional at The Chevrolet Exchange!

Service center

Phone number (847) 739-9897

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Chevrolet Exchange from DealerRater.

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Excellent salesman, Francisco was knowledgeable and very

Excellent salesman, Francisco was knowledgeable and very personable. So laid back he made the buying experience very positive. Dealership had great selection of vehicles and extremely competitive pricing.

Excellent salesman, Francisco was knowledgeable and very

Excellent salesman, Francisco was knowledgeable and very personable. So laid back he made the buying experience very positive. Dealership had great selection of vehicles and extremely competitive pricing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing The Chevy Exchange. We look forward to having you as one of our valued customers for many more years to come! Rafat Alamawi, General Manager, rafat@chevyexchange.com

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Danny & Rafat were awesome to deal with, very

Danny & Rafat were awesome to deal with, very professional and straightforward. Made buying easy. I will refer everyone I know that want to buy a Chevrolet to them.

Danny & Rafat were awesome to deal with, very

Danny & Rafat were awesome to deal with, very professional and straightforward. Made buying easy. I will refer everyone I know that want to buy a Chevrolet to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Rafat Alamawi, General Manager, rafat@chevyexchange.com

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The Chevy Exchange truly made the car buying experience

The Chevy Exchange truly made the car buying experience as smooth and enjoyable as possible. Danny and the rest of the staff were extremely knowledgeable which helped relieve any stress. Very happy with my new Chevy Equinox!

The Chevy Exchange truly made the car buying experience

The Chevy Exchange truly made the car buying experience as smooth and enjoyable as possible. Danny and the rest of the staff were extremely knowledgeable which helped relieve any stress. Very happy with my new Chevy Equinox!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with The Chevy Exchange. We appreciate your business and hope to see you again soon! Rafat Alamawi, General Manager, rafat@chevyexchange.com

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The sales personnel that i delt with made my buying out

The sales personnel that i delt with made my buying out of state experience memorable, communication was very smooth, no stress at all . I would definitely recommend this delaship to friends

The sales personnel that i delt with made my buying out

The sales personnel that i delt with made my buying out of state experience memorable, communication was very smooth, no stress at all . I would definitely recommend this delaship to friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing The Chevy Exchange. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rafat Alamawi, General Manager, rafat@chevyexchange.com

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Danny & Matt were a pleasure to work with when buying my

Danny & Matt were a pleasure to work with when buying my Silverado. The transaction went very smooth and I didn't feel pressured throughout the process. When I picked the truck up, it was full of gas and fully detailed. Overall, The Chevy Exchange exceeded expectations and I wouldn't hesitate to return to purchase another vehicle.

Danny & Matt were a pleasure to work with when buying my

Danny & Matt were a pleasure to work with when buying my Silverado. The transaction went very smooth and I didn't feel pressured throughout the process. When I picked the truck up, it was full of gas and fully detailed. Overall, The Chevy Exchange exceeded expectations and I wouldn't hesitate to return to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Rafat Alamawi, General Manager, rafat@chevyexchange.com

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Always a great experience from start to finish.

Always a great experience from start to finish. We have been Exchange customers for 40 years.

Always a great experience from start to finish.

Always a great experience from start to finish. We have been Exchange customers for 40 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Anastasia! We truly appreciate your loyalty to The Chevrolet Exchange over the past 40 years. It's always our goal to provide a great experience from start to finish, and we're thrilled to hear that we've met your expectations. We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Everyone was very nice and pleasant to talk to.

Everyone was very nice and pleasant to talk to. They try to help us out every possible way and I felt like they truly care about customers and customer satisfaction mean a lot to them. Definitely I would recommend them to everyone who is thinking about buying a car.

Everyone was very nice and pleasant to talk to.

Everyone was very nice and pleasant to talk to. They try to help us out every possible way and I felt like they truly care about customers and customer satisfaction mean a lot to them. Definitely I would recommend them to everyone who is thinking about buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! I'm thrilled to hear that you had a pleasant experience with us at The Chevrolet Exchange. Our team is dedicated to ensuring customer satisfaction, and it means a lot to us to know that you felt cared for during your visit. We appreciate your recommendation and look forward to assisting you and your friends in the future. Safe travels in your new car! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Best sales Mann!

Best sales Mann! Really helps out his customers! Very recommended he helped us so much !

Best sales Mann!

Best sales Mann! Really helps out his customers! Very recommended he helped us so much !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Jessica! I'm thrilled to hear that our sales team provided you with exceptional service at The Chevrolet Exchange. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Everything was perfect and I enjoyed the whole experience

Everything was perfect and I enjoyed the whole experience than you everyone for the help

Everything was perfect and I enjoyed the whole experience

Everything was perfect and I enjoyed the whole experience than you everyone for the help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rafat Alamawi, General Manager, rafat@chevyexchange.com

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Everyone at The Chevy Exchange was extremely nice and

Everyone at The Chevy Exchange was extremely nice and professional! Viviana and the general manager Rafat Alamawi made the whole buying process a breeze! We 100% recommend them to anyone looking for a new car!

Everyone at The Chevy Exchange was extremely nice and

Everyone at The Chevy Exchange was extremely nice and professional! Viviana and the general manager Rafat Alamawi made the whole buying process a breeze! We 100% recommend them to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rafat Alamawi, General Manager, rafat@chevyexchange.com

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