Reviews
Best car buying experience ever!
Best car buying experience ever! Since we live four hours away we started the purchase of our new vehicle over the phone. Every call was great. Helpful and patient. Then we drove to the dealership. We were received at the door with a welcoming handshake. The vibe in the building was calm, friendly and businesslike, in a good way. Top notch job, D'Arcy!
Best car buying experience ever!
Best car buying experience ever! Since we live four hours away we started the purchase of our new vehicle over the phone. Every call was great. Helpful and patient. Then we drove to the dealership. We were received at the door with a welcoming handshake. The vibe in the building was calm, friendly and businesslike, in a good way. Top notch job, D'Arcy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your thoughtful and generous review! We're truly honored that you chose to make the journey to work with us, and we're thrilled to hear that your experience—from the first phone call to the final handshake—was smooth, welcoming, and memorable. D'Arcy and the entire team will be delighted to know their efforts made such a positive impact. Wishing you many happy miles in your new vehicle, and we hope to see you again down the road! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200
There was good customer service and a straightforward
There was good customer service and a straightforward approach to the sale. I would recommend Darcy to anyone
There was good customer service and a straightforward
There was good customer service and a straightforward approach to the sale. I would recommend Darcy to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, joseph Scardina! We’re glad to hear you had a smooth and straightforward experience. Your recommendation means a lot to us—we truly appreciate your support! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200
Carla Rivera was great to deal with.
Carla Rivera was great to deal with. The whole process went smoothly from sales to finance with Jorge. Picked up the new car the same night. Thanks for a great experience!
Carla Rivera was great to deal with.
Carla Rivera was great to deal with. The whole process went smoothly from sales to finance with Jorge. Picked up the new car the same night. Thanks for a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We’re thrilled to hear Carla and Jorge made your experience smooth and enjoyable. Congrats on your new car—we truly appreciate your business and trust. Enjoy the ride, and we’re always here if you need anything! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200
Very good experience!
Very good experience! Very friendly & determined to get the sale finalized in a rapid manner.
Very good experience!
Very good experience! Very friendly & determined to get the sale finalized in a rapid manner.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much, Peymak! We're thrilled to hear you had a great experience. It was a pleasure working with you, and we’re always here if you need anything down the road. Enjoy your new ride! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200
Quality and customer service are key!
Quality and customer service are key! Now if they would just take my late husband’s name off this since he has been deceased for over 12 years! I,Joyce Beyer, am the one who purchased this car .
Quality and customer service are key!
Quality and customer service are key! Now if they would just take my late husband’s name off this since he has been deceased for over 12 years! I,Joyce Beyer, am the one who purchased this car .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your message, Joyce, and please accept our sincere condolences for your loss. We truly appreciate your kind words about our commitment to quality and customer service. Regarding the account details, we absolutely understand how important it is to have the correct name reflected. To help us update our records and ensure everything is listed under your name moving forward, please reach out to our customer service team (815) 230-2089. They’ll be happy to assist you with making that correction. Thank you again for bringing this to our attention—and for being a valued part of the Hyundai family. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200
Enrique, was professional, courteous, and patient.
Enrique, was professional, courteous, and patient. Everyone else was very welcoming and we had a great experience with Enrique and D'Arcy.
Enrique, was professional, courteous, and patient.
Enrique, was professional, courteous, and patient. Everyone else was very welcoming and we had a great experience with Enrique and D'Arcy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Brandon! We're so glad to hear Enrique made such a positive impression—professional, courteous, and patient is exactly what we aim for. It’s wonderful to know the rest of the team helped make your experience just as welcoming. We truly appreciate your kind words and look forward to seeing you again! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725 -5200
If your thinking about a vehicle purchase THIS IS THE
If your thinking about a vehicle purchase THIS IS THE DEALER GROUP FOR YOU ! I had a Great buying experience. And want to say is thanks to my salesmen Phil Gomez, Nick Blazer and the management team Joe Blumhardt and Laura Gall. They were all very professional and understand the meaning of customer satisfaction and can say the same for their GMC store . That says a lot about the culture Terry D'Arcy has created within the organization. I highly recommend the D'Arcy Auto Group.
If your thinking about a vehicle purchase THIS IS THE
If your thinking about a vehicle purchase THIS IS THE DEALER GROUP FOR YOU ! I had a Great buying experience. And want to say is thanks to my salesmen Phil Gomez, Nick Blazer and the management team Joe Blumhardt and Laura Gall. They were all very professional and understand the meaning of customer satisfaction and can say the same for their GMC store . That says a lot about the culture Terry D'Arcy has created within the organization. I highly recommend the D'Arcy Auto Group.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the incredible shoutout! We're thrilled to hear your buying experience was top-notch and that Phil, Nick, Joe, and Laura all delivered the professionalism and care you deserve. It’s clear that Terry D'Arcy’s commitment to customer satisfaction shines through every part of our team—including our GMC store. We truly appreciate your recommendation and look forward to welcoming you back anytime! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725 -5200
The process was seamless, and anyone I have encountered
The process was seamless, and anyone I have encountered was friendly and extremely helpful. I highly recommend this dealership!
The process was seamless, and anyone I have encountered
The process was seamless, and anyone I have encountered was friendly and extremely helpful. I highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful feedback! We're thrilled to hear that your experience at KATS was smooth and welcoming from start to finish. Our team takes great pride in making every step of the process easy and enjoyable, so it means a lot to know we delivered that for you. Your recommendation truly means the world—thank you for choosing us! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905
Everyone that I spoke with was very welcoming and helpful
Everyone that I spoke with was very welcoming and helpful with providing information that I used to process and move forward with my purchase.
Everyone that I spoke with was very welcoming and helpful
Everyone that I spoke with was very welcoming and helpful with providing information that I used to process and move forward with my purchase.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We're thrilled to hear that our team made you feel welcome and provided the support you needed to move forward with your purchase. That’s exactly the kind of service we strive for every day. Enjoy your new vehicle — and if you ever need anything, we’re just a call away! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905
fair no pressure hospitable comfortable Thanks to
fair no pressure hospitable comfortable Thanks to Michael my sales person that's all i got
fair no pressure hospitable comfortable Thanks to
fair no pressure hospitable comfortable Thanks to Michael my sales person that's all i got
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your experience! We're truly grateful for your kind words. It means a lot to hear that you felt things were fair, comfortable, and pressure-free—that’s exactly the kind of environment we strive to create. We're especially glad Michael made a positive impression; we'll be sure to pass along your thanks to him. We appreciate you and hope to see you again down the road! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905
