Reviews
I really don't know where to begin. We brought in our...
I really don't know where to begin. We brought in our 2015 Hyundai hybrid for service and drove out with a new car. This is the second Hyundai we have purchased from D'Arcy. We would urge anyone, even if you have to drive a little like we do - about 28 miles- for the best service, deals, friendliness, and overall caring for their customers! Our salesperson was Joe Blumhardt. He was accommodating, friendly, knowledgeable, and explained every add-on known to man. No, we did not take all of them, only one. We specified a certain vehicle. It was not available.except special order. So...he offered to show us a demo and asked if we minded if it had a few miles on it. Nope. He brought out a white, gorgeous Limited. We bought it! We are so happy with the car! It does everything! And besides, the body style is sleek and sexy! (Very important when you are 80/91) years old!) I would recommend asking for Joe as your salesman if you are inclined to go to D'Arcy in Joliet. He could not have been more helpful! One more thing: Kudos to Jayson Mirabella in the service department. He is over and above helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We appreciate you taking the time to stop into our dealership and working with the D'Arcy Hyundai family. We are glad you enjoyed the vehicle shopping experience as well as your salesperson; Joe B. We do everything possible to ensure from the moment you walk in, you feel right at home, enjoy the actual process, all while trying to ensure everything goes smoothly and quickly as we understand your time is precious. We are glad Jayson takes care of you while you are in for service, he does what he can to ensure your service visits are smooth, quick and easy. Thank you for your feedback and business. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
John F. was great to work with! The entire staff is so...
John F. was great to work with! The entire staff is so friendly, courteous, and helpful. Great buying experience. We love our new Santa Fe!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for allowing us the privilege of earning your business. We truly appreciate your business and feedback. We are glad that everything went as well as expected while you were here with John Flynn and that you were able to Discover the D'Arcy Difference. Congratulations on your new purchase! Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
Outstanding yet again! Speedy service when I needed to...
Outstanding yet again! Speedy service when I needed to do maintenance for an urgent trip. This dealership simply cannot figure out how to do anything wrong!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for using our service department. We are glad everything went as well as expected while you were here. We do what we can your visit is not only a good one but also a quick and efficient one as we understand how valuable your time is. If there is anything more that we can do for you and your vehicle needs, please do not hesitate to let us know. We truly appreciate your business and feedback. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
I've always experienced the best Sales, Service and...
I've always experienced the best Sales, Service and Customer Service at D'Arcy. The Service Department goes out of there way to make sure everything is working properly on your vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for using our service department. We do what we can to ensure your vehicle needs are taken care of and that everything is up to your satisfaction as you matter to us. We are glad everything went as well as expected while you were here. If there is anything more that we can do for you and your vehicle needs, please do not hesitate to let us know. We truly appreciate your business and feedback. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
Jimmy was great to work with! No pressure, very...
Jimmy was great to work with! No pressure, very informative and considerate to our needs. We drove over an hour to see a vehicle and they put it aside for us so no one else could drive it in between. It was thoughtful and we appreciated that level of service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for allowing us the pleasure of working with you and earning your business. We are glad that everything went as well as expected while you were here working with Jimmy; he has been with us for 20+ years and is truly a very knowledgeable salesperson to work with. Congratulations on your new vehicle! We truly appreciate your business and feedback. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
Always treated well and appreciated. Friendly and...
Always treated well and appreciated. Friendly and courteous and helpful staff and technicians. I drive up from Alsip for my service. Have never been disappointed. Looking to purchase a new vehicle in the coming year and look forward to another good buying experience. I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making the drive and using our service department. We truly appreciate your business and feedback. We are glad everything went as well as expected while you were here and that we can take care of your vehicle's needs. We look forward to working with you in Sales when you are ready. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
This was our first time to deal with D'Arcy, and I doubt...
This was our first time to deal with D'Arcy, and I doubt it will be our last! Great buying experience. We had most of the deal worked out via emails with Isa Romero ahead of time, so it was pretty painless once we arrived, there was no back and forth on price - which was a fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We appreciate you taking the time to stop into our dealership and working with the D'Arcy Hyundai family. We are glad you enjoyed the vehicle shopping experience as well as the sales team. We do everything possible to ensure from the moment you walk in, you feel right at home, enjoy the actual process, all while trying to ensure everything goes smoothly and quickly as we understand your time is valuable and try to make the most of it for you. Thank you for your feedback and business. We look forward to working with you in the future. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
Phil Gomez was very helpful from the time I came in...
Phil Gomez was very helpful from the time I came in yesterday until I drove off today he worked diligently to ensure the everything was ready and explained in detail
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We appreciate you taking the time to stop into our dealership and working with the D'Arcy Hyundai family. We are glad you enjoyed the vehicle shopping experience as well as your salesperson. We do everything possible to ensure from the moment you walk in, all while trying to ensure everything goes smoothly and quickly as we understand your time is precious. Thank you for your feedback and business. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
This is my third new vehicle bought at Darcy Hyundai!!...
This is my third new vehicle bought at Darcy Hyundai!! And I can tell you each time I've been taken care of quite nicely!!! Thanks again!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to rate us 5-Stars! We truly appreciate your feedback and continuous business. If there is anything more that we can do for you, please do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
Mike, Joe and Francisco were all great to work with. Very...
Mike, Joe and Francisco were all great to work with. Very happy with my new car and would highly recommend D’Arcy to family and friends.!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to rate us 5-Stars! We truly appreciate your feedback and kind words. We are glad to hear you enjoyed your vehicle shopping experience. If there is anything more that we can do for you, please do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200