Reviews
Write a reviewDealing with warning lights
South Coast Audi rocks! The service staff is very knowledgeable and helpful. I trust them to troubleshoot in the most cost effective manner. And all staff is very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Keyless remote reprogram
Nazila Karima Service Advisor was the Best I ever , she super friendly, understood about Q7. I will come back for more Service Dept and Part Dept . Thank you 🙏
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car buying experience!
Richard Mitts was our sales associate and he was outstanding. I went to the dealership intending to purchase a new Audi but fell in love with a slightly used vehicle they had on their lot. I was torn between cars and Richard was excellent in helping me make the right decision based on my needs. Not only was he, professional in every way, he was also very knowledgeable. The financing side of the transaction was also super easy and streamlined. Audi South Coast has state of the art technology and makes the car buying process so easy and friendly. I had been to several dealerships prior to going to this location and it was hands down the best experience of all the dealerships and salespeople I’d encountered. My hats off to Richard and the crew at Audi South Coast. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Repeat Customer. Great staff and service!
I have purchased all my Audi vehicles through this dealership and I have recommended this place to friends and family who have also bought their vehicles from south coast Audi. They make the process for financing a vehicle very easy and they do not hard sell any vehicles. They’re very open about the process and their recommendations are always sound. All my service is done through this dealership as well. Both experiences with sales and the service department are highly recommended. Most people dread buying new vehicles but this dealership makes the process enjoyable and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business, Earl. We truly appreciate knowing of our team's outstanding level of care. Thanks for sharing your wonderful comments. Let us know if we can do anything else. We are here to help!
Great customer service
Ben was a true professional, very knowledgeable and kind. Helped me get the price I was looking for. I was in and out in no time. Thanks Ben.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the excellent review, Shlomi! We can't wait to share your compliments with Ben. You're so welcome; please come back at any time.
Quick and Painless
Eddie is Amazing! He helped me with a new lease and got me into the new car I wanted before my old lease was up. He worked with me and made sure everything went smoothly. Definitely made me a loyal Audi customer for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liv, Thank you for the great review! We are happy to know that you had a positive experience with Eddie, and if there is anything else we can do for you, please let us know.
Great experience
Walked in knowing exactly what I wanted. No upsell. Just made it so easy and quick. So happy with my new Audi. Thanks to James as well for no haggling. 😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Audi, Laura. We hope that you will consider us for all of our future needs. Have an amazing evening.
Great dealership
Had a great experience at Audi South Coast buying my new RS. Email and phone communication was efficient and no BS, and the pick up k on not took an hour. Both Richard and the floor manager were very knowledgeable and Audi enthusiasts!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Above and beyond!
Eric A. helped me out tremendously. I brought my A3 only for a minor issue. I bought my car CPO and there was a maintenance plan that was included. Unfortunately, I thought that the last of the included scheduled maintenance intervals had already expired. It turned out that it was expired but for less than a couple of weeks. He got the necessary approval to get that last maintenance done despite the expiration. I also asked for a shuttle ride home, but he told me that there was a bit of a wait. So I got a loaner instead and am I glad that I got to take advantage. Top level trim with all the premium appointments! It was a driving advertisement. I was sold! Just gotta get paid and I'm coming! With this kind of service, I'd gladly come back to give them my business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We'll be sure to thank Eric for providing you with such great care for your Audi A3. Thank you so much for taking the time to share your feedback for us. Our team always strives to provide the best services possible and we look forward to any future business with you.
New Audi SUV - great experience
Great experience with Tom F., Ben K. Jaime O., Frank A. (Parts) and especially General Manager Gary who all gave me a great deal and personalized, caring, professional service. Thanks so much team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, John. We will be sure to thank Tom, Ben, Frank, and Gary for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.