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(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Brunswick Toyota from DealerRater.

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Great customer service excellent technician and I am so

Great customer service excellent technician and I am so happy that I brought my car there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

Toyota North Brunswick delivered service more than

Toyota North Brunswick delivered service more than expected. The service consultant Paul is very considerate. The video of working made everything transparent and service trustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Wendy, Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. Paul and our team appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

This time service was faster than other visits And Paul

This time service was faster than other visits And Paul was very helpfull he answer all my questions and concerns

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Miriam, Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Paul was able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

Amazing service!

Amazing service!!! I dropped my car to be repaired after the accident for body work. I wanted to have all the OEM parts installed for the repair. Steven at DCH brunswick toyota and John at Rob’s collision center made sure that all the repairs get done with genuine OEM parts. When I received my car back, I couldn’t tell that there was any repair. It looked like nothing happened. I would definitely recommend DCH BRUNSWICK TOYOTA for any repair and auto body works.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

Jodie was extremely knowledgeable and helpful in the

Jodie was extremely knowledgeable and helpful in the process of purchasing the vehicle. Her expertise with Toyota's hybrid vehicles proved instrumental in my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Brian. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

Great Techs & Service Reps!

Having Toyota techs for my car. It's ALWAYS the little things that make00 customers HAPPY!!! With so many Toyota people around you'd think someone would go across the highway and buy MILK. Some manager can't pull $3.00 out and send someone to do this?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

Maintenance check took longer than indicated.

Maintenance check took longer than indicated. Notifications for online sign off were delayed. Better signs for the service door - one gets lost very easily

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

Very good service The service provided was excellent The

Very good service The service provided was excellent The service that was provided on the day of my appointment was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Christian, thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

Very comfortable experience Very supportive and explained

Very comfortable experience Very supportive and explained the pricing and car options very well Great experience overall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

Prices are too high for the parts and labor both compared

Prices are too high for the parts and labor both compared to other dealers. They charge always higher than what online price says!!!!! Also i felt racism couple times in the past. Paul and richard are the nicest guys in the dealership other advisors needs training how to treat customers weather they are spanish or not !!!!!!! Hope you guys understand what i am trying to say 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com