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Malouf Ford Lincoln

(2,116 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 633-4698 (877) 633-4698
Used (888) 875-3071 (888) 875-3071
Service (888) 260-1167 (888) 260-1167

Reviews

(2,116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Malouf Ford Lincoln from DealerRater.

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When entering this ford dealer I was approached by Jim...

When entering this ford dealer I was approached by Jim Lennon who immediately asked if I needed help. I told him I had been in contact with Steve and would like to speak with him. Without hesitation Jim went to Steve and brought him to me. The two of them immediately made me feel like a valued customer unlike other dealers I have been to. With little to no negotiation we made a deal work for the vehicle I wanted. Both Steve and Jim provided a more than excellent leasing experience. Sam in the finance office was knowledgeable about the paper work and in less than 10 minutes of being in his office everything was complete. If you are considering buying/leasing a ford I highly recommend Jim, Steve, and Sam at Malouf.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My second car purchase from Malouf.

This is my second purchase at Malouf . My sales rep Chris and Don Brown. They are very professional and very down to earth and likable people. I've had very good relationship with your dealership and it is a credit to your organization you have so many competent staff who have handle any minor issues with my vehicles and and have been easy to work with with small repairs etc, I will purchase from Malouf in 3 years when this lease expires. Thank You Bill Faherty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I have been going to James for years!...

My husband and I have been going to James for years! James is reliable, courteous, and goes above and beyond for his customers! We get all our leases at Malouf!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

very happy with dealer. fair no pressure.large selection...

very happy with dealer. fair no pressure.large selection treatsyou like family. third car we purchased from them highly recomend you will be very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick process for return of leased car and new lease of...

Quick process for return of leased car and new lease of car. Able to get the new car we wanted at a good monthly rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy and Smooth Transaction!

Chris Fitzgerald was very courteous and professional during our telephone conversations and in our in-person meetings. Purchasing our vehicle from Chris Fitzgerald was a very simple transaction. He had all the paper work ready for us to sign. I would definitely recommend Chris and the Malouf Ford Dealership for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Outstanding overall service. Chris was great from start...

Outstanding overall service. Chris was great from start to finish in our purchase of the Ford 150. Very happy when he linked both my wife’s phone to the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great dealership , no nonsense salesman ,communication...

Great dealership , no nonsense salesman ,communication was easy and the selection was fantastic plenty of vehicles to pick from location was easy to get to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New everything about Lincoln and best of he did a nice...

New everything about Lincoln and best of he did a nice job with social distancing.Avery nice salesman. And I return again for a purchase I will ask for him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First timer buyer here and the customer service from...

First timer buyer here and the customer service from James was top notch. He listened to what I wanted and made it happen for me. Couldn’t have asked for a better person to help me with the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.